For our location in Munich/Germany we are looking to hire an experienced, German speaking Service Delivery Manager to strengthen our existing team.
Your Responsibilities
• You will be responsible for the delivery of an entire sourcing block consisting of multiple initiatives, diverse applications in different technologies.
• You are responsible for quality, on-time delivery, customer satisfaction, internal staff management and allocation
• You are (co-)responsible for revenue and margin achievement
• You optimize the use of organizational and project resources
• You have organizational responsibility for multiple agile development teams in the initiatives for which you are responsible
• You support the implementation of the agile principles in the responsible initiatives
• You are a trusted contact person for both the customer and the employees in your area of responsibility
Was Sie mitbringen
• Master's degree or diploma in mechanical engineering, computer science, engineering, production planning or comparable qualification
• At least 6-8 years of proven professional experience in managing programs / complex project engagements with large team and multiple stakeholders preferably in the automotive industry
• Strong experience in Software Service Deliveries, preferably in Engineering IT services.
• Ability to work closely with the customer
• Sense and ability to identify conflicts early and proactively help resolve them
• Experience in working with Automotive OEMs
• Working knowledge of Engineering Processes / PLM domain.
• Must have good stakeholder and people management skills .
• Strong communication skills, ability to work independently and team player
• Very good written and spoken German. Unfortunately, we cannot consider applicants without this this time!
• Very good English language skills