Customer Retention Jobs

Customer Retention is an important part of any successful business. It entails all the tactics used to ensure returning and long-term customers for products, services, or both. The primary goal is to create an experience that inspires customers to return and generate more sales for the business. An experienced Customer Retention Expert can help identify customer pain points, track metrics, analyze customer feedback and make necessary improvements.

Here's some projects that our Customer Retention Experts made real:

  • Helping nonprofits identify strategies and tools to better engage with existing donors
  • Assisting small businesses with finding qualified candidates within their pre-defined criteria
  • Managing a technology site verification process on a national scale
  • Collecting samples in various locations and managing their drug testing process
  • Guiding organizations through annual reports submissions efficiently and securely

Overall, an experienced Customer Retention Expert can take your organization's performance to a whole new level. With the help of Freelancer.com, you can find and hire a highly skilled individual for your exact needs in no time! Take the initiative now and see your organization's potential realised today!

From 10,173 reviews, clients rate our Customer Retention Experts 4.9 out of 5 stars.
Hire Customer Retention Experts

Customer Retention is an important part of any successful business. It entails all the tactics used to ensure returning and long-term customers for products, services, or both. The primary goal is to create an experience that inspires customers to return and generate more sales for the business. An experienced Customer Retention Expert can help identify customer pain points, track metrics, analyze customer feedback and make necessary improvements.

Here's some projects that our Customer Retention Experts made real:

  • Helping nonprofits identify strategies and tools to better engage with existing donors
  • Assisting small businesses with finding qualified candidates within their pre-defined criteria
  • Managing a technology site verification process on a national scale
  • Collecting samples in various locations and managing their drug testing process
  • Guiding organizations through annual reports submissions efficiently and securely

Overall, an experienced Customer Retention Expert can take your organization's performance to a whole new level. With the help of Freelancer.com, you can find and hire a highly skilled individual for your exact needs in no time! Take the initiative now and see your organization's potential realised today!

From 10,173 reviews, clients rate our Customer Retention Experts 4.9 out of 5 stars.
Hire Customer Retention Experts

Filter

My recent searches
Filter by:
Budget
to
to
to
Type
Skills
Languages
    Job State
    21 jobs found

    We are a Lead Conversion Agency focused on helping businesses turn inbound conversations into paying customers. We are currently looking for a remote Sales Closer with strong English skills to join our team. This is a simple offer — no complex high-ticket sales or long funnels. Role Overview: You will be closing warm leads that already showed interest. No cold outreach. No lead generation. No complicated sales process. Your focus is converting interested prospects into paying clients. Responsibilities: - Handle conversations with qualified leads - Explain the service clearly and simply - Answer basic questions - Close deals and guide clients to payment We Provide: - Warm leads (already interested) - Simple, proven script - Clear process - Support if needed Compensation...

    $10 - $30
    $10 - $30
    0 bids

    I need a fluent Spanish–speaking agent to take full ownership of our policy renewals, cancellations, follow-ups, and cross-selling initiatives within my insurance business. You’ll be making outbound calls, responding to inbound queries, and updating everything in our cloud CRM as you go. An intermediate grasp of insurance terminology, coverage limits, endorsements, and typical objection-handling scenarios is essential; I want you to feel comfortable clarifying benefits and guiding customers through mid-level policy questions without constant supervision. Three core skills drive success in this seat: • Problem-solving – quickly pinpoint coverage gaps or billing issues and present workable solutions. • Empathy – keep conversations human, especially when...

    $19 / hr Average bid
    $19 / hr Avg Bid
    4 bids
    Live Stream Host -- 2
    6 days left
    Verified

    About the Role This is a part-time, fully remote role for a TikTok Live Stream Host. You will run PC-based livestreams to showcase our Pokémon-themed **mystery box opening** experience on our platform. Each mystery box may contain multiple Pokémon cards, and your role is to demonstrate the excitement of opening them, attract new users, and drive traffic from TikTok to our website for conversions. You will also build and manage your own user community for long-term engagement and retention. --- What You’ll Do - Host TikTok livestreams in English using a PC. - On-camera presence is optional: voice + screen share is acceptable. - Demonstrate and open Pokémon-themed **mystery boxes** on our website during livestreams, showcasing the reveal process and card re...

    $27 / hr Average bid
    $27 / hr Avg Bid
    12 bids

    An e-commerce platform is ready to scale throughout the APAC region and I need a sales professional who can take full ownership of revenue growth. Each month you will work toward a clear, revenue-based target. Hitting or exceeding that figure unlocks bonus. Day-to-day, you will generate fresh leads, convert them, and nurture every new and existing client so lifetime value keeps climbing .A solid grasp of local business culture across key APAC markets will be important as most conversations happen over Zoom or WhatsApp before progressing to formal proposals. Key deliverables each month • Revenue booked versus target • Account-management notes highlighting upsell or cross-sell opportunities Success is simple: meet or beat the agreed revenue number, maintain transparent rep...

    $454 Average bid
    $454 Avg Bid
    21 bids

    We're looking for a competitive yet collaborative Sales Agent (Chatter) who knows how to win, and win as part of a team. Think you've got what it takes? We're looking for someone who is: *QUICK ON THEIR FEET: You can improvise and handle complex customer situations with ease. *SALES-DRIVEN: You understand that performance matters, and you're ready to deliver results. *STRONG IN RAPPORT-BUILDING: You don't just sell, you create an experience that keeps customers coming back. *DETAIL-ORIENTED & ADAPTABLE: You can easily adjust to new systems, strategies, and environments. *TRUSTWORTHY: You'll be handling accounts that require focus, consistency, and integrity. This role is NOT for you if you are: *Unreliable or inconsistent. *Leaving messages unattended ...

    $4 / hr Average bid
    $4 / hr Avg Bid
    12 bids

    I'm seeking an experienced sales professional to sell a telehealth communication platform to telehealth and mental health clinics. The platform's primary feature is triage, and its main objective is to improve patient engagement. Key Responsibilities: - Identify and target potential clinics - Present and demo the software - Close sales and meet targets Ideal Skills and Experience: - Proven sales experience, preferably in healthcare tech to clinics - Strong communication and negotiation skills - Please provide a brief overview of your relevant experience and approach to this project.

    $1730 Average bid
    $1730 Avg Bid
    3 bids

    Looking for an experienced sales person to sell my app to companies in the logistics, courier and transport sector

    $32 Average bid
    $32 Avg Bid
    17 bids

    I need a hands-on customer success partner who understands the rhythm of a fast-moving fashion label and can own the entire post-sale experience. From the moment a boutique or direct-to-consumer shopper says “yes,” you will guide their onboarding, jump on any issues before they snowball, and spot genuine upsell moments that feel like service rather than sales. Day-to-day you will welcome each new client with a clear, branded onboarding flow, monitor their early interactions in our CRM (HubSpot is in place, but I’m open to your preferred platform), and keep conversations moving smoothly across email, chat, and social DMs. When a complaint does come in, you’ll investigate root cause, coordinate with production or logistics, and follow up until the client is happily w...

    $32 / hr Average bid
    $32 / hr Avg Bid
    49 bids

    We're a DTC supplement brand with 3 CS agents. We need a hands-on CS Manager who's in the work — not just designing processes from above. You'll own the full ticket queue, process refunds directly, manage our delivery exception tracker (agents report issues, you resolve or escalate to suppliers and founder as needed), and keep our refund policy current. You'll also maintain our reference message library, audit agent quality, and coach the team on our most common ticket types — subscription disputes, unrecognized charges, delivery exceptions. On the systems side: clean up our ticket workflow, optimize our existing helpdesk (Commslayer), and build a simple KPI view covering backlog, response time, and CSAT that the founder can check at a glance. Everything g...

    $2 / hr Average bid
    $2 / hr Avg Bid
    8 bids

    UK-Based Client Acquisition Partner (Commission-Only, B2B) Description: We are looking for a UK-based, self-employed Client Acquisition Partner to support ongoing B2B growth. This is a long-term collaboration, not a one-off task. You will: Generate and qualify leads (primarily UK SMEs) Initiate outreach (LinkedIn, email, network) Engage decision-makers and progress opportunities Support conversion into signed projects Compensation: This is not a salaried job or employment. Commission only: 10%–30% per closed deal (uncapped) Ideal candidate: Based in the UK (must be current and verifiable) Proven B2B sales/client acquisition experience Comfortable with consultative selling Independent, commercially driven Application requirements (mandatory): Start your proposal with: UKBD-202...

    $678 Average bid
    $678 Avg Bid
    3 bids
    Paramount 2026 site revamp
    3 days left
    Verified

    The website is built via , and the brand visuals are in place; what is missing is a polished, conversion-ready site that helps us capture wholesale screen-printing leads nationwide. I need 6–8 tightly focused pages completed, each with Google-Ads-friendly meta titles, descriptions, H-tags and schema so campaigns can launch without additional tweaks. Primary goal: lead generation. Pages must present our detailed service offerings, showcase authentic client testimonials and outline our company history to build trust with new corporate buyers. The overall look should stay professional and corporate, in line with the existing palette and typography. I already understand SEO, marketing funnels and web analytics, so clear, jargon-free communication and prompt status updates are impor...

    $13 / hr Average bid
    $13 / hr Avg Bid
    140 bids

    About atEaseAI: atEaseAI helps Customer Success and Account Management teams drive retention and expansion without manual effort. What You’ll Do: ~ Identify and bring in qualified SaaS leads (ICP below) ~ Run outbound (LinkedIn, email, etc.) and book meetings ~ Support the sales process and eventually close deals How This Works: ~ For your initial leads, I (founder) will run the demos ~ This acts as hands-on training so you understand positioning, objections, and pitch ~ Gradually, you’ll take over demos and closing independently Ideal Customer Profile (ICP): ~ B2B SaaS companies ~ Selling to small businesses & mid-market ~ Have Customer Success / Account Management teams ~ Focused on retention, expansion, and reducing churn ~ Typically growing startups or scale-ups Who...

    $2100 Average bid
    $2100 Avg Bid
    5 bids

    We are looking for a proactive and detail-oriented Chat Support Specialist to join a growing digital content business. This is a fully remote freelance opportunity with flexible hours. Responsibilities: Manage and respond to incoming messages from subscribers in a timely manner Maintain engaging and personalized conversations Follow communication guidelines and tone of voice Identify opportunities to increase user engagement and retention Collaborate with the team to improve messaging strategies Requirements: Strong written English (B2+ or higher) Good communication and interpersonal skills Ability to adapt to different conversation styles Availability for flexible shifts Previous experience in chat support, sales, or community management is a plus What we offer: Remote work ...

    $11 / hr Average bid
    $11 / hr Avg Bid
    88 bids

    Project Title: Experienced Sales Closer Needed for Driveway Sealcoating Leads (B2C) Project Description: About Us: We are DCI, a premier driveway maintenance and sealcoating company based in Quakertown, PA. We handle high-volume residential work and have a custom, highly automated lead-generation system already in place. Our pipeline is constantly fed with fresh, highly targeted local leads—we just need a dedicated closer to turn those leads into booked jobs. The Role: We are looking for a hungry, professional, and tech-savvy Sales Closer. You will not be cold-calling blindly; you will be working directly with the warm leads generated by our internal extraction pipelines and data systems. Your sole focus will be contacting these homeowners, explaining the value of our sealcoating ...

    $3 / hr Average bid
    $3 / hr Avg Bid
    8 bids

    Descripción: En Avantem estamos construyendo la plataforma de gestión líder para el sector estético en Latinoamérica, y buscamos a nuestra próxima Growth Partner. Modelo de Alianza (Growth Partner) En Avantem no contratamos proveedores, sumamos socios de ejecución. Operamos bajo un modelo de Revenue Share (Comisión sobre facturación neta). ¿Qué significa esto? No existe un fee fijo mensual; tus ingresos crecen directamente proporcional a los usuarios pagos que logres traccionar. Ejemplo: Avantem en el mes cursado factura $X, tu ingreso será el 15% de ese monto. No buscamos una agencia proveedora; buscamos una socia estratégica, técnica y con mentalidad de "Owner" que quiera ...

    $19 / hr Average bid
    $19 / hr Avg Bid
    7 bids

    Saya sedang merancang langkah nyata agar bisnis saya tumbuh pesat dan akhirnya membawa saya menuju target pribadi menjadi miliarder. Fokus utama saya adalah konsultasi bisnis, khususnya di ranah strategi pemasaran dengan tujuan akhir memperkuat dan memperdalam hubungan pelanggan. Apa yang saya butuhkan dari Anda: • Audit singkat terhadap positioning dan komunikasi brand saya saat ini. • Riset pasar terarah untuk mengidentifikasi segmentasi pelanggan prioritas serta insight perilaku mereka. • Rekomendasi strategi pemasaran omnichannel yang menekankan engagement, retensi, dan community-building. • Rencana aksi 90 hari berisi kanal, konten inti, taktik CRM, serta metrik keberhasilan yang jelas. • Sesi mentoring online (maks. 2 jam total) untuk membahas implem...

    $20 / hr Average bid
    $20 / hr Avg Bid
    1 bids

    4. Aufgaben der Small Fleet-Coach-Rolle: 4.1 Initiierung: • Durchführung von Initialgesprächen und Kick-off Terminen mit den Händlern (Remote- und Vor Ort) 4.2 Analyse des Status quos: • Analyse von Akquiseaktivität, Steuerungslogik, Organisationsstrukturen und Bestandskundenentwicklung mithilfe einer vordefinierten Reifegradanalyse • Bewertung der Kriterien aus dem Reifegradanalysen, anhand von einer vordefinierten Skala • Ableitung klar priorisierter Handlungsfelder 4.3 Maßnahmenplanung und -entscheidung: • Maßnahmenplanung auf Basis priorisierter Handlungsfelder • Definition der Verantwortlichkeiten und Ziele für die operative Umsetzung • Abstimmung und Erläuterung der Maßnahmen • Un...

    min $42 / hr
    Local
    min $42 / hr
    0 bids

    Busco incorporar un asistente virtual que atienda consultas de clientes exclusivamente en español mediante chat en línea. Tu misión será ofrecer respuestas claras, empáticas y ágiles a cada usuario que escriba, manteniendo la satisfacción y fidelidad de nuestra comunidad. Principales responsabilidades: • Responder todas las preguntas entrantes por chat dentro del tiempo acordado. • Registrar cada conversación en la base de datos interna y etiquetar los temas más frecuentes. • Escalar incidencias complejas al responsable correspondiente. • Enviar un breve informe diario con métricas clave (número de chats atendidos, tiempos de respuesta y dudas recurrentes). Requisitos deseados: ...

    $18 / hr Average bid
    $18 / hr Avg Bid
    367 bids

    SaÄŸlık Teknolojisi Satış Partneri Arıyoruz (Yüksek Kazanç Potansiyeli) Izmir, Istanbul ve Antalya icin gecerlidir! CareTrack, obezite ameliyatı sonrası hasta takibini dijitalleÅŸtiren ve kliniklere ek gelir saÄŸlayan bir sistemdir. Türkiye’de büyümek için satış odaklı freelance partnerler arıyoruz. Ne satacaksınız? * Kliniklere özel hasta takip sistemi (SaaS) * Kliniklerin hastalara satabileceÄŸi akıllı tartı sistemi * Kliniklere ek gelir modeli --- Kazanç Modeli (çok güçlü): Kurulum (Setup): %50 komisyon (500 €) Aylık lisans: %20 komisyon (sürekli gelir) Satılan her tartı: 10 € komisyon (tekrar sipariÅŸler dahil) Yani sadece satış deÄŸil, müÅŸterileriniz büyüdükçe siz d...

    $3514 - $5857
    $3514 - $5857
    0 bids

    Trabajo con un flujo constante de leads ya filtrados que preguntan por nuestros talleres. Necesito a alguien que tome esos contactos en español, los atienda por WhatsApp (mensajes y llamadas), despeje objeciones y concrete la inscripción. Te paso la información clave de cada programa, calendario y formas de pago; tu misión es transformarla en conversaciones claras, persuasivas y enfocadas al cierre. El seguimiento diario, el registro en nuestro pequeño CRM y un reporte semanal de conversiones son parte natural del rol. Mido el éxito por la cantidad de cupos ocupados al mes y la calidad de tu trato con cada potencial alumno. Si manejas WhatsApp Business, disfrutas explicar beneficios de talleres de soft skills y tienes historial comprobable de cie...

    $387 Average bid
    $387 Avg Bid
    29 bids

    Recommended Articles Just for You