How to write a customer service report jobs

I'm in need of a skilled web designer to build an informational website tailored towards professionals. The primary content will be centered around detailed information pertaining to various professional services. I envision a streamlined, user-friendly interface that embodies a professional aesthetic. The ideal candidate for this project would: - Have a strong background in website design and development - Be proficient in content management systems and coding languages - Have an acute understanding of how to cater to a professional audience - Pay great attention to detail when translating professional service descriptions onto a digital platform In addition, freelancers with experience in SE...

I'm looking for an experienced Community Manager to focus primarily on two of our main platforms: Facebook and Instagram. Key Tasks Include: - Developing fresh and engaging content - Managing ad campaigns effectively The ultimate goal of this project is to generate leads and increase our customer base, so experience in conversion optimization strategies is a plus! Ideal Candidate Skills & Experience: - Proven track record in community management - Excellent content creation abilities - Experience in managing social ad campaigns - Proficiency in lead generation tactics Your success in this role will directly impact our company's growth, apply now to be a part of our exciting journey!

...template for a financial renewal analysis dashboard. The dashboard should include basic descriptive statistics functions such as mean, median, mode, standard deviation, correlation, and regression. Key Requirements: - The dashboard needs to focus on the renewal status of our products/services. - It should be able to track the renewal status by product/service type. - The dashboard should be able to automatically update renewal statuses. Ideal Skills and Experience: - Proficiency in Excel and its advanced functions. - Experience in creating automated dashboards. - Understanding of financial data analysis, particularly in the context of renewals. - Strong communication skills to understand our specific needs and provide a solution that al...

I am seeking an experienced Wordpress developer to help me expand my business's reach by adding 19 new service area pages to the drop-down menu of my website. Key Aspects of the Project: - Content Creation: Each of these pages must include service descriptions. I will provide necessary information about each service for these descriptions. - Page Design: All new pages should follow a unified template to maintain consistent branding across the site. I don't require a bespoke design for each page. Ideal Skills and Experience: - Extensive experience with Wordpress - Understanding of SEO principles - Experience in creating service area pages or similar - Strong abilities in creating engaging, persuasive content us...

...are a Market Research and Mystery Shopping company. We undertake worldwide mystery shopping visits. This visit is to an Examination Centre, checking that the security standards are being met, in order to ensure that there is no possibility of cheating at any stage. The exam content and result are irrelevant to this exercise. You will need to be observant and discreet in order to undertake this visit. You need to remain in the test centre and complete the exam as if you were a genuine entrant. We have full guidance notes to assist you, which give a very clear background of the environment. The actions that you need to take are actions that test takers attempt, so do not be worried about carrying them out. Afte...

...are a Market Research and Mystery Shopping company. We undertake worldwide mystery shopping visits. This visit is to an Examination Centre, checking that the security standards are being met, in order to ensure that there is no possibility of cheating at any stage. The exam content and result are irrelevant to this exercise. You will need to be observant and discreet in order to undertake this visit. You need to remain in the test centre and complete the exam as if you were a genuine entrant. We have full guidance notes to assist you, which give a very clear background of the environment. The actions that you need to take are actions that test takers attempt, so do not be worried about carrying them out. Afte...

...are a Market Research and Mystery Shopping company. We undertake worldwide mystery shopping visits. This visit is to an Examination Centre, checking that the security standards are being met, in order to ensure that there is no possibility of cheating at any stage. The exam content and result are irrelevant to this exercise. You will need to be observant and discreet in order to undertake this visit. You need to remain in the test centre and complete the exam as if you were a genuine entrant. We have full guidance notes to assist you, which give a very clear background of the environment. The actions that you need to take are actions that test takers attempt, so do not be worried about carrying them out. Afte...

...are a Market Research and Mystery Shopping company. We undertake worldwide mystery shopping visits. This visit is to an Examination Centre, checking that the security standards are being met, in order to ensure that there is no possibility of cheating at any stage. The exam content and result are irrelevant to this exercise. You will need to be observant and discreet in order to undertake this visit. You need to remain in the test centre and complete the exam as if you were a genuine entrant. We have full guidance notes to assist you, which give a very clear background of the environment. The actions that you need to take are actions that test takers attempt, so do not be worried about carrying them out. Afte...

...are a Market Research and Mystery Shopping company. We undertake worldwide mystery shopping visits. This visit is to an Examination Centre, checking that the security standards are being met, in order to ensure that there is no possibility of cheating at any stage. The exam content and result are irrelevant to this exercise. You will need to be observant and discreet in order to undertake this visit. You need to remain in the test centre and complete the exam as if you were a genuine entrant. We have full guidance notes to assist you, which give a very clear background of the environment. The actions that you need to take are actions that test takers attempt, so do not be worried about carrying them out. Afte...

...are a Market Research and Mystery Shopping company. We undertake worldwide mystery shopping visits. This visit is to an Examination Centre, checking that the security standards are being met, in order to ensure that there is no possibility of cheating at any stage. The exam content and result are irrelevant to this exercise. You will need to be observant and discreet in order to undertake this visit. You need to remain in the test centre and complete the exam as if you were a genuine entrant. We have full guidance notes to assist you, which give a very clear background of the environment. The actions that you need to take are actions that test takers attempt, so do not be worried about carrying them out. Afte...

...are a Market Research and Mystery Shopping company. We undertake worldwide mystery shopping visits. This visit is to an Examination Centre, checking that the security standards are being met, in order to ensure that there is no possibility of cheating at any stage. The exam content and result are irrelevant to this exercise. You will need to be observant and discreet in order to undertake this visit. You need to remain in the test centre and complete the exam as if you were a genuine entrant. We have full guidance notes to assist you, which give a very clear background of the environment. The actions that you need to take are actions that test takers attempt, so do not be worried about carrying them out. Afte...

Hi Ankit S., I noticed your profile and would like to offer you my project. We can discuss any details over chat.

...looking for an experienced WordPress developer to make enhancements to our current website, focusing on design, functionality, and content integration. The objective is to make our site more attractive and functional within a short timeframe. Objectives: - Custom Home Page Design: Create a dynamic and visually appealing home page (hero page) that effectively represents our brand and engages visitors. - Additional Service Tabs: Add new tabs for our expanded services, ensuring smooth navigation and a well-organized presentation. - Content Integration: Implement new content for each service offering, maintaining consistency with our brand's voice and design. - Quote Request Form: Add a user-friendly quote request form ...

I'm seeking a detailed market research report on the baby milk formula industry in India. The report should cover: - Market size and growth trends nationwide - An in-depth analysis of the competitive landscape including market share - An overview on consumer preferences and purchasing behavior The main objective of this market research is to assess the competitive landscape of the baby milk formula industry in India, enabling me to make informed business decisions. A nationwide, Pan-India focus is required. It would greatly benefit from having a candidate with experience in market research, an understanding of the Indian consumer market—especially the baby product segment—and excellent analytical skills.

Confirmis ( ) is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be involved in our pre-employment screening by conducting a visit to our candidates’ residential address with the candidate’s consent letter. JOB DESCRIPTIONS: • Conduct the site visit to the candidate’s residential address • Conduct the basic verification of the candidate’s residence & reputation with the neighbors, head of the local community, ...

Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome perennial lack of data (let alone quality data) to support effective decision making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Conduct basic verification with the subject company’s authorized representative, such as line of business, key executives' name, etc. • Take pictures of the su...

I need a professional who is based out from Dehradun and has experience in verifying land property documents. Key Requirements: - The documents to be verified are Ownership documents, Title deeds, and Land survey records. - The purpose is to ensure a smooth transfer of ownership. The ideal freelancer for this project should have a background in property law or real estate with experience in document verification. Deliverables are expected in a digital report.

I'm seeking a proficient freelancer to convert my Google Document into a Word Document. My primary purpose for this conversion is to enhance the document's editability. The Google document content is a business report. You'll perform simple text editing tasks as part of this project. Please ensure you know how to maintain the integrity and original format of the report during the conversion and editing process. Ideal Skills: - Proficient in Google Suite & Microsoft Office Suite - Attention to detail - Experience in business report editing A freelancer with a strong background in business report creation and editing will be ideal for this task. Please share your relevan...

I've got a clear goal in mind: To design a Podia homepage that effectively attracts new customers. · What the Job Entails: This is not just about graphics and layouts. The importance of content cannot be overstated. Core components of this homepage will include clear and concise product descriptions with engaging photos. In addition, the power of social proof can't be ignored, which is why I want to feature testimonials and success stories prominently. I am looking for someone to: - design a homepage and 2 programs/sales page on Podia - set a payment page for pre-sale and regular sale for a program on Podia - move domain from my old wix to new podia (domain is still be on wix) - migrate mailist from mailch...

I urgently require a freelancer to create a logistics management system for my business. The system must address the issues I'm currently facing with tracking shipments and managing inventory. Key Points: - The system should be able to efficiently track shipments and provide real-time updates. This is crucial to improve our customer service and overall business operations. - The inventory management module should be effective and user-friendly. As a business with 18 warehouses, we need to ensure all stock levels are accurately and efficiently maintained across all locations. Skills and Experience: - Proficiency in logistics software development - Strong understanding of inventory management systems - Prior experience wit...

...delivery service providers into a single platform for my grocery business. The integrations we require include: - Ekart Logistics - Ecomm - Delhivery - Other delivery service providers operating in India The key features we expect from the delivery service include: - Real-time tracking - Delivery time estimation - Customer reviews and ratings I need someone who is skilled in system integration, has experience with delivery service providers, and has a creative approach to problem solving. The goal is not just to integrate these services, but also to understand their operational inclinations so we can optimize for customer satisfaction. The ideal freelancer should have a background in logistics, a...

I am in need of a developer who will be able to successfully migrate my current website () to WordPress. The main objective of this project is to amplify the functionality of my new site. The new site should replicate the look and feel of the existing website as close as possible, though it does not have to be exact. GoDaddy current functionality does not permit subscription pricing. I'm launching a new service that people can buy via the website that involves a recurring subscription, pause/cancel anytime. There will be three pricing tiers. I should have the ability to edit the content and function of this new page easily. Proficiency in WordPress, payment gateways, and website migration is wished for. Function te...

I need a skilled programmer proficient in GPT API and Python to build an efficient tool. This will analyze numerous English business service reviews and develop a concise summary in bullet points, focusing primarily on the major points. These summaries should distill the key aspects into 300 words or less. The main purpose of these summaries is to highlight the essential insights of the reviews, enhancing the reader's comprehension and minimizing their reading time. Ideal candidates should have: - Advanced experience in GPT API and Python. - A portfolio displaying similar language processing projects. - An aptitude for distilling large volumes of text into clear, concise points. - Familiarity with analyzing business service reviews.

I'm seeking a professional to conduct a thorough structural survey of my over 100-year-old residential property (Not Listed). I have observed concerning issues such as cracks in walls and bulging of all walls that I need a detailed report on. Key Requirements: - Comprehensive structural survey: Looking for an expert to meticulously assess the structural integrity of the property - Detailed report: Need a detailed, easy-to-understand report that highlights the issues found in the property - Recommendations: Would appreciate receiving that the property is not viable for renovation and a Replacement Dwelling is a better alternative. Ideal Skills and Experience: - Structural Engineering: Previous experi...

I am in need of a highly creative and experienced graphic designer to create a 6x12 ft hoarding banner for my packers and movers business. Job requirements and expectations: - Designing the banner with a primary focus on highlighting the quality of our service. - Incorporation of the following visual elements: our business logo, an image of a moving truck, an image related to packaging, and graphical representation of our services. The ideal candidate should have: - A good eye for design. - Previous experiencing in designing banners. - Good knowledge of what works best for outdoor advertising. - Ability to interpret and execute based on specified requirements. Given these needs, I look forward to receiving bids fro...

I'm on the lookout for a customer support agent who's fluent in Spanish, specifically at a business level. The main task of this job is to handle customer complaints, mainly through phone communication. Ideal skills and experience for this job include: - Proficiency in Spanish at a business level. Native or bilingual proficiency is a plus. - Experience in customer support, particularly handling complaints. - Excellent communication skills, especially over the phone. The agent should be capable of empathizing with customers, understanding their issues, and providing satisfactory solutions in a professional manner. The role involves working closely with our team to maintain high customer satisfaction le...

I'm aiming to create a beginner-level educational website focusing on the AWS EC2 service. This is an individual project with an objective to learn and teach AWS technologies. Key tasks are: 1. Website Development: - Build an informative and user-friendly website. - Experience in educational website creation is preferred. 2. AWS EC2 Teaching Material: - Develop easy-to-understand content covering basic AWS EC2 topics. - Hands-on AWS experience is necessary, especially with the EC2 service. 3. Log Capture & Processing: - Configure logs to be captured in Wireshark, processed in Splunk. - Experience in Wireshark and Splunk would be beneficial. Freelancers with a teaching background in technology, AWS expert...

...for a skilled social media manager to handle our Facebook, Instagram, and Linkedin accounts. The primary goal of this role is to increase brand awareness through consistent and engaging posts. Key Responsibilities: - Manage and monitor our company's social media accounts on Facebook, Instagram, and Linkedin. - Create and curate engaging content that drives brand awareness. - Develop and implement a social media strategy to meet the brand awareness goals. - Engage with followers and respond to comments or messages. Skills and Experience: - Proven experience as a social media manager. - Excellent knowledge of Facebook, Instagram, and Linkedin. - Strong understanding of social media analytics. - Creative thinking and ability to...

I am looking to generate an Inventory Forecast Report like how much quantity of which Items needs to be ordered for the expected requirement of next 3 months, based on the following data from ZohoBooks: 1. Item-wise Sales quantity trend for the last 6 months. 2. Expected Delivery Date (EDD) of the Purchase Orders booked in ZohoBooks with Status as "Issued" 3. Item-wise Accounting Stock in hand as on date in the ZohoBooks

...in search of a skilled graphic designer to create visually appealing and engaging digital menus for my cafe. The menus will be displayed on 3 x 32" TV screens, so it's crucial that the design is clear, easy to read, and above all, on-brand for my cafe. Key Requirements: - Display menu items along with their respective prices - Adopt a design style that reflects an Asian Hawker theme - Organize the menu into less than 5 categories Ideal Skills and Experience: - Proven experience in graphic design, particularly in menu design - Ability to work with digital displays and understanding of how designs translate onto screen - Creative flair for interpreting an Asian Hawker style into a menu design - Strong organizational skills to...

I am seeking a talented website designer to create an e-commerce website for my business. The most critical aspect of the site is the product catalog, as I want my customers to be able to easily navigate through the different items I offer. Key requirements: - The main focus of the website will be the product catalog, so it needs to be well-structured and easy to browse. - The site should have a clean and professional design that not only showcases the products but also reflects the brand image. - As I have an existing inventory system, I would like the products to be integrated seamlessly into the website. Ideal skills and experience: - Proven experience in designing and developing e-commerce websites, particularly with a st...

...for Recruitment agents to find candidates from medical field via linkedin, Seek or any other source from any of the below countries who are willing to migrate to Australia or already living in Australia that are looking for work. Doctors/ Dentists/ Psychologists/ Physiotherapists from below countries Australia United States Sweden South Africa Singapore Norway Netherlands Ireland Hong Kong Denmark Canada Belgium United Arab Emirates New Zealand United Kingdom Nurses from the below countries Australia Canada New Zealand Republic of Ireland South Africa UK USA Hong Kong Chile, Pakistan, Papua New Guinea, Singapore, Belgium Flanders Please apply if you can at least find 15-30 good candidates a month. Mention your monthly fee for this service. Cand...

I'm in need of a skilled professional to create a No-Code app on the Adilo platform or any other. It shall has three interface. 1. User Interface 2. Management Interface 3. Service Provider Interface App Idea: Chat based profile matching for Carpenters to work on hourly basis. User Interface Step 01 Signup Form with Phone, Email, Address Step 02 A chat box would open up with basic questions as; • Date for Booking • Time Period for Booking Step 03; Within the chat box the next question would be regarding the work profile Users can text to match profiles. Example: I want Bamboo Artisans Step 04: The Chat box will show all profiles for Bamboo Artisans as in the Directory or excel file Excel would be as simple as...

I'm looking for a skilled data analyst who can help me with a project that involves identifying patterns in customer behavior data. Key Requirements: - Proficiency in Python for data analysis - Extensive experience working with customer behavior data - Ability to create and present insights using visual charts Tasks Involved: - Importing and cleaning the provided customer behavior data - Applying appropriate data analysis techniques to uncover patterns(classification problem) - Presenting the findings through visually engaging charts The ideal candidate would have a strong background in data analysis and visualization techniques, especially in the context of customer behavior data. Experience in using Python libraries ...

i have a bussniss that provide services for garge doors in maryland , virginia and dc . i have a base adress in maryland but i would like to be shown on google maps on all ours areas of services and still keep the guidlines of google

...in need of a Virtual Assistant to work with me on a full-time basis. The ideal candidate will have experience in ebay and shopify listings. It is essential that you are able to work Australian time 9 to 5pm. AUD$2/hr Responsibilities: - Customer Support: You'll need to efficiently handle customer inquiries and resolve issues in a timely manner. - Product Research: You should be able to conduct thorough product research, helping me to identify the best products to list on my platforms. - Order Fulfillment: You'll be responsible for ensuring that orders are processed promptly and accurately. - Product Listing: You'll need to have a good eye for detail and be able to cr...

I'm in need of an experienced Odoo developer to craft a payment acquirer module for my Odoo 17.0 platform. This module should perfectly integrate with Maya Online Payment Solution, a popular local payment gateway in the Philippines. Specific functionalities required include: - Refund processing: To facilitate seamless customer service, refund processing should be an integral feature of this module. - Transaction history tracking: For record-keeping, and business analysis, the module should have capability to track all transactions. - Real-time transaction updates: Ensure all transaction data is accurately and timely updated. Although no specific customization on Maya's payment gateway is required, an emphasis on flawless integrat...

I need an Android developer who can design and create function for A Billing App. I will provide Backend api. You have to design and development. I am a indian customer so bid the price as per indian market

I'm starting an online insurance aggregator that caters to both B2B and B2C markets. I am seeking an experienced branding expert to create a compelling and memorable brand name and logo that aligns with my company's vision and values. - Objectives: - Develop a unique and catchy brand name suitable for the insurance industry. - Design a professional and visually appealing logo reflecting our innovative and trustworthy service. - Ideal Candidate: - Proven experience in brand development and logo design, preferably within the insurance or fintech sectors. - A strong portfolio showcasing previous work. - Ability to translate company values and services into a brand identity. - Excellent communication skills...

Hello! I need you to write 1 article for my Amazon client and post them on relevant news platforms. IMPORTANT**Please provide me with "the estimated duration of the project", and "examples of your past work",and "how many platforms will you post" for reference** Requirements: 1.Write 1 article for product placement marketing about my Amazon clients' products.(and put the link to the product in your articles) [A new way to clean your pet's teeth] we can discuss and adjust the article if need these articles to at least 10 related news platforms/blogs in the US only. For example, post pet care articles to multiple USA pet care platforms. we can discuss and adjust the platform if need ...

...need of a skilled video editor, highly conversant with the latest trends and transitions, to produce engaging videos for my Instagram account. The primary aim of these videos is to market my product or service. Key Requirements: • Proven experience in editing social media videos, preferably Instagram. • Strong understanding of latest video editing techniques and trends. • Possess creativity and a strong keen eye for aesthetics and details. • Familiarity with Instagram's algorithm and viewer engagement strategies. • Must be able to deliver on tight deadlines. Your main task will be transforming raw video footage into a final product ready for Instagram. Successful freelancers will need to use their...

I am looking for a capable developer to create an app aimed at auto-dialling and tracking sales leads. This app should be available on both iOS and Android platforms. Key functionalities required include: - Auto dialling sales leads - Capturing full name and contact details of leads - Logging the level of interest in the product/service For this task, you should have experience in app development, preferably in CRM and telecommunication apps, with a sharp eye for user-friendly UI/UX. Knowledge in GDPR compliance is beneficial due to the need to capture personal information. Your understanding of sales process will be a definite advantage.

I'm looking for a professional mobile app developer to create a driver app for both iOS and Android. Key Features: 1. Login with your Car number in the Chauffeur Login section 2. Enter the OTP Received to login 3. Accept / View the booking received for the next 4 hours 4. Click on “start ride” button 5. After reaching the pickup point click on “Report” button 6. Once customer is picked up, enter CRN number and upload a picture of odometer to start the journey 7. Once reached the drop point, click on “Drop” button, upload a picture of odometer to end the journey 8. Share your Trip Feedback. 9. Click on add Extra charges button for adding extra charges amount and upload a p...

Hello! I need you to write 1 article for my Amazon client and post them on relevant news platforms. IMPORTANT**Please provide me with "the estimated duration of the project", and "examples of your past work",and "how many platforms will you post" for reference** Requirements: 1.Write 1 article for product placement marketing about my Amazon clients' products.(and put the link to the product in your articles) we can discuss and adjust the article if needed these articles to at least 10 related news platforms/blogs in the US only. For example, post pet care articles to multiple USA pet care platforms. we can discuss and adjust the platform if needed a report detailing which news platforms ...

Detailed Website Concept for Kuonihof 1. Project Overview: Objective: Establish Kuonihof as a leading brand in plant cultivation consulting, drone services, and 3D printing for agriculture. Target Audience: Agricultural businesses, 2. Design Requirements: Color Scheme and Logo: Use the colors specified in the CD manual and integrate the logo to strengthen brand identity. Font: Consistent use of the Gotham font for text elements to maintain a uniform appearance. Layout: Clear, user-friendly navigation with a main menu bar that includes pages for "Home," "About Us," "Services," "Contact," and legal pages. Responsiveness: Optimize the website for all device types to appeal to a broad user base....

I'm looking for a developer who can work on integrating Dynamics 365 (D365) with various systems through the creation of API endpoints. Key Requirements: - Development of API endpoints: You will be responsible for creating API endpoints to connect D365 with other systems, facilitating data exchange and updates. - Master File Updates: The primary objective of this integration is to allow for seamless updates of master files. While the specific types of master files weren't mentioned, the ideal candidate would have experience in updating customer, product, and supplier details in D365. - System Integration: You will be connecting D365 with other systems, with a particular emphasis on CRM, ERP, and e-commerce platforms. Ideal Skills: - Proficie...

...looking for a professional who can conduct a basic background check for pre-employment screening in Yaounde, Cameroon. The results of this check should be compiled into a comprehensive written report for my review. Key requirements: - Basic background check - Compile results into a written report - Conduct the vetting process in Yaounde, Cameroon Ideal candidates for this project should have demonstrable experience in conducting background checks, particularly in the context of pre-employment screening. It's important that the freelancer has the ability to operate in Yaounde for the vetting process itself. Additionally, the freelancer should have a record of delivering clear and concise written reports. Please provide an ...

I'm in need of a freelancer to assist in creating my document templates and request forms. Key tasks: - Stand up your own Confluence and JIRA SM sites (free for 30 days) - Create process templates (Confluence), ensuring their accuracy and alignment with my requirements for internal processes for my SaaS product. - Create request forms (JIRA SM), with mandatory content and drop-downs. - Export the content in a form in which I can import them into my own Confluence and JIRA SM sites Ideal Skills and Experience: - Proficient in process document, checklist, and forms creation. - Ability to use Google, ChatGPT (or other generative AI) to search and create baseline content. - Experience with Confluence and JIRA Service Management. - Any experienc...

...am in need of a business report designer to help me with presenting findings. Key Requirements: - The main purpose of the business report is to present findings. - The primary audience for this report is potential investors. - The report should attract potential investors with a good presentation of the data provided. Ideal skills and experience for the job involve: - Proficiency in creating professional business reports. - Experience in designing reports that are investor-centric. - Ability to create visually-appealing and comprehensive reports that communicate the presented data effectively. Please note, I have all the content ready. I am simply looking for a skilled and creative designer who can help me present ...

I have already collected and analyzed the data. I need an evaluation report that identifies areas for improvement. The report is intended for external stakeholders and should maintain a formal and professional tone throughout. Key Responsibilities: - Review the data I've gathered and analyze it thoroughly - Identify specific areas where improvements can be made - Create a clear, structured and professional evaluation report Ideal Skills and Expertise: - Strong background in data analysis - Excellent writing skills for creating professional reports - Experience in compiling evaluation reports for external stakeholders - The ability to maintain a consistent formal tone throughout the report - A proactive approach to...