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Virtual Call Assistant Needed

$750-1500 USD

Closed
Posted 2 months ago

$750-1500 USD

Paid on delivery
We are in need of English Native Speaker only. I am in need of a reliable virtual call assistant to directly handle inbound customer inquiries, mainly focusing on issues relating to invoices. This position demands deep knowledge regarding invoices and strong communication skills for effectively helping customers. Skills & Experience: - Past experience in a similar virtual call assistant role - Ability to handle invoice-related inquiries efficiently - Exceptional communication skills for quality customer interactions. - An understanding of customer service principles and practices - Ability to operate relevant call handling systems and software The ideal freelancer should be able to quickly and accurately identify a customer's issue, ensuring to alleviate all questions or problems they may have regarding invoices. Your responsibility will help improve customer satisfaction and maintain our strong customer relationships. This is a key role and only experienced individuals in the same field who can effectively handle inquiries are sought.
Project ID: 37874797

About the project

52 proposals
Remote project
Active 1 mo ago

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52 freelancers are bidding on average $1,096 USD for this job
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Having worked in the virtual call assistant field for a considerable length of time, I understand the importance of accurate invoice handling and the significance it holds in maintaining strong customer relationships. My appropriate combination of skills such as exceptional communication, invoicing knowledge and experience with customer service principles can help me handle each call with professionalism and perfection. Furthermore, I bring to the table a commitment to quality and efficiency that has been honed through years assisting clients from various industries with different requests. Consequently, I am adept at identifying issues promptly and finding tailored solutions to suit different needs.
$750 USD in 1 day
5.0 (1 review)
2.6
2.6
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Hello there!  I am well rounded in the administrative department and readily available to work.  Fully versed in fluent English Language, Microsoft office, fabulous customer service and a flexible schedule.  I am available 24/7 and will always go the extra mile to get the job done with my accuracy and well mannered behavior.  Why me?  Creative Bubbly  Efficient  Accurate  Extra fast delivery  Quality assured  Time-saving  Low rates  Complete data security  Deliver on time Please send me a message so we can further discuss your details.
$1,125 USD in 30 days
5.0 (3 reviews)
2.1
2.1
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We can do it in a few hours by starting working on it right now. Message us for a quick chat and lets start it. For more information, you can pay heed to our profiles here: https://www.freelancer.com/u/ProfessorxCorp https://www.freelancer.com/u/ProfessorxWriter Looking forward to this, Thanks and Regards, Muhammad
$825 USD in 1 day
0.0 (0 reviews)
0.0
0.0
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Hello sir, My name is wael essid i am working us a virtual assistant sins 2017 and i have proven experiences with different cross countries companies and i would like to get with you in touch and indrestand more the project and show for you my experiences Whaiting forward to get in touch with you
$1,000 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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As virtual call assistants is to provide customer support and assistance And also solved answering questions, resolving issues or complaints, providing product or service information, and handling inquiries about orders or deliveries. I will know also troubleshoot technical issues, walk customers through troubleshooting steps, and escalate complex problems to higher-level support teams when necessary. I also engage in sales and marketing activities, such as making outbound calls to potential customers, following up on leads, promoting products or services, and processing sales transactions. Thankyou
$750 USD in 1 day
0.0 (0 reviews)
0.0
0.0
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Greetings, I have seen your project and requirements, and fully understand your needs, I am not native english speaker but I have qualified English speaking and writing skill. I can do this job easily and understand. I will not disappoint you in this regards Regards Khalid
$1,125 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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I am writing to express my interest in the Virtual Assistant position you have available. With a strong background in administrative support and proven experience as a virtual assistant, I am confident in my ability to effectively manage your emails, schedule appointments, handle data entry tasks, and conduct research for projects. My data entry skills are proficient, and I possess excellent time management and organizational abilities. I am highly reliable and can start immediately to meet your needs promptly. I understand the importance of efficiency and reliability in this role, and I am committed to exceeding your expectations. I am eager to contribute to your team and help streamline your workflow. Thank you for considering my application. I look forward to the opportunity to discuss how I can contribute to your success. Sincerely, Hannah Kinyua
$1,123.92 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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Hi there, Having gone through the job description and understanding what the role is all about, am interested in the position of virtual assistant. With my proven experience as a reliable virtual assistant, I am willing to offer all the above-mentioned services listed above in your company. My expertise entails building a positive relationship with customers, handling inbound customer inquiries, answering customer calls, and handling invoices. Am familiar with the following CRM tools to make work seamlessly and exceed your expectations tools like HubSpot, intercom, Zoho, zoom, and other communication tools. Thanks for your consideration and looking forward to hearing from you. Regards, Chinonso.
$1,125 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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As a virtual assistant, I offer comprehensive administrative support to help you streamline your tasks and boost productivity. My services include but are not limited to email management, calendar scheduling, data entry, internet research, and general administrative duties. With my dedication, attention to detail, and excellent organizational skills, I am well-equipped to assist you in managing your workload effectively. Bid: $5-10$ per hour (negotiable based on project scope and requirements) Delivery Time: I am available to work according to your schedule and deadlines, ensuring timely completion of tasks and projects. I am flexible and committed to meeting your needs promptly. Why Choose Me: 1. Experience: I have prior experience as a virtual assistant, handling various administrative tasks for clients across different industries. 2. Efficiency: I am highly efficient in managing tasks and prioritizing workload to ensure optimal productivity. 3. Communication: I maintain clear and open communication channels to provide updates, address queries, and collaborate effectively. 4. Reliability: You can rely on me to deliver high-quality work consistently and meet deadlines without compromising on quality. I am eager to contribute my skills and expertise to support you in achieving your objectives. Please don't hesitate to reach out to discuss your project requirements further or negotiate terms. Thank you for considering my bid.
$750 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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Ready to do work effectively and on time. Inbound call can be handle by me. Want to know do I have to provide mobile no. As earlier I don't need to do that
$900 USD in 5 days
0.0 (0 reviews)
0.0
0.0
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HI, I am interested in the Virtual Call Assistant role, specializing in inbound customer inquiries about invoices. With 6 years of experience in similar roles, I excel in addressing customer concerns efficiently. My expertise in invoice management ensures accurate and timely assistance. I possess exceptional communication skills, prioritize active listening, and adhere to customer service principles. Proficient in relevant call handling systems, I maintain accurate records of interactions. I am committed to quick issue identification, ensuring customer satisfaction. I bring confidence and competence to this role, aiming to exceed expectations and foster positive experiences. Excited about the opportunity to contribute, I look forward to working with you. Sincerely, Progress
$1,125 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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With my 5 years of experience in various administrative roles, including bookkeeping, I can say with confidence that invoices will not be a puzzle for me. My understanding of customer service principles is rock-solid, and I've always believed in maintaining strong connections with customers through effective communication. My experience has also given me the opportunity to acclimate with various call handling systems and software, ensuring I am nimble and efficient when catering to customer inquiries. These skills combined will enable me to quickly identify issues and provide solutions, reducing resolution times significantly. I understand that this role is essential in improving your customer satisfaction rate. Rest assured, I'm more than capable of handling all invoices queries professionally and making sure your customers leave with all their questions answered. My previous successes in similar positions attest to my ability to perform under pressure while maintaining a friendly demeanour. Look no further because you've found your virtual call assistant here!
$1,125 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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Hello, I am writing to express my interest in the Backend Support Specialist position for your business. With my extensive experience as an administrative virtual assistant and data entry specialist, I am confident in my ability to effectively handle tasks such as scheduling new clients, managing calls, data entry, client coordination, CRM management, and employee schedule creation. My background includes extensive work in data analytics, data entry, and social media analysis, where I honed my skills in updating and managing CRM platforms like Salesforce, HubSpot, Zoho, etc. with experience using Apollo.io. This experience has equipped me with the ability to meticulously update contacts and accounts and keep databases current. My proficiency in English, coupled with my attention to detail, allows me to deliver content that is 100% unique, error-free, and engaging for your audience. 1. Timely and professional handling of all backend tasks, including scheduling, data entry, and client communication. 2. Diligent management of your CRM system to ensure all client information is up-to-date and easily accessible. 3. Seamless coordination with clients and employees to ensure smooth operations. 4. Proactive outreach to both new and existing clients to maintain strong relationships and foster business growth. Thank you for considering my application. I am eager to contribute to your team and am available for an interview at your earliest convenience. Warm regards, Dolapo
$1,125 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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Having worked in the virtual call assistant field for a considerable length of time, I understand the importance of accurate invoice handling and the significance it holds in maintaining strong customer relationships. My appropriate combination of skills such as exceptional communication, invoicing knowledge and experience with customer service principles can help me handle each call with professionalism and perfection. Furthermore, I bring to the table a commitment to quality and efficiency that has been honed through years assisting clients from various industries with different requests. Consequently, I am adept at identifying issues promptly and finding tailored solutions to suit different needs
$1,125 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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As an administrative assistant professional with over a decade of experience, I not only possess a strong understanding of customer service principles but also know-how to operate relevant call handling systems and software necessary for this role. My long-standing history of managing multiple tasks and working effectively in fast-paced environments aligns perfectly with the demands of this project. In addition, my superior communication and organizational skills will ensure that our customer interactions are of quality, successful, and efficient. One highlight of my skill set that I believe sets me apart from other candidates is my proficiency with Microsoft Office. Not only can I quickly identify a customer's issue but I can analyze the billing information efficiently using Excel to efficiently handle any invoice-related inquiries. My background in office management has also provided me with valuable invoicing knowledge that will help make sure customers are taken care of in the most effective way possible. In a nutshell, my extensive experience, proficiency with various tools and software, combined with my strong interpersonal skills uniquely position me to undertake this task successfully. By choosing me as your virtual call assistant, you would be getting more than just an expert on invoices - you would get a dedicated professional dedicated to building solid customer relationships while achieving the highest levels of customer satisfaction.
$1,125 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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Hello, With my extensive background as a virtual assistant, I believe I have the necessary skill set to tackle your project head-on. My experience in a similar role has familiarized me with call-handling systems and enabled me to handle not only complex inquiries but also irate customers – ensuring all concerns are resolved to their satisfaction. I possess excellent communication skills that streamline the resolution process, making customers feel valued and understood. Understanding the importance of maintaining strong customer relationships, especially when it comes to sensitive subjects like invoices, I prioritize effective problem-solving. My approach is methodical and adaptable to the unique needs of each customer, guaranteeing their concerns are alleviated. Furthermore, my proficiency in Web Development has provided me with invaluable multitasking abilities - an asset crucial for juggling phone calls while efficiently operating various software systems and resolving issues promptly. I am confident that my expertise in customer service and invoice-related inquiries will contribute significantly towards enhancing customer satisfaction through timely, accurate responses. Let's get started
$1,000 USD in 2 days
0.0 (0 reviews)
0.0
0.0
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I am writing to express my interest in the Virtual Call Assistant position advertised on Freelancer. As a highly skilled and experienced customer service representative with a strong understanding of invoices, I am confident I can be a valuable asset to your team. Throughout my 5 years of experience, I have honed my ability to effectively handle customer inquiries, particularly those related to invoices. My experience includes: General Motors: Provided technical support and resolved billing issues via phone and email. Nom Nom: Managed customer complaints and resolved invoice-related inquiries. National Debt Relief: Negotiated with creditors, developed payment plans, and provided financial advice. Vivenzia Resorts: Coordinated reservations, answered questions, and resolved booking issues. Palm Medical Centers: Coordinated medical care, answered questions about procedures and billing, and assisted with insurance claims. I am a native English speaker with excellent communication skills. I am proficient in customer service principles and practices, and I am adept at operating various call handling systems and software. I have attached my resume for your review. I am available for an interview at your earliest convenience. Thank you for your time and consideration. Sincerely, Gabriel Martinez
$1,125 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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I have degree in Economics and International Relations from University of Calgary, Canada. Worked with big companies such as TD Bank and Shaw Communication. Done assignments on Excel and Word. I have 10 years of experience in Customer Service and 6 years of experience in Call center. I have experience in listening and evaluating calls, also coaching agents on it. While working with Shaw I moved up to leadership position where I was responsible for 50 agents Performance and Sales Target I have 4 years of experience in Freelancing with couple of companies. The most recent experience is with US based company PR Distribution working as freelancer, trained For Distributing Press Releases, Reports, Email Handling, Live Chat, on Phone Customer Service. I am very interested to join ASAP.
$1,125 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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I have good experience working alone am motivated to finish what I start and give my best on the job.
$1,125 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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Estoy emocionado de postularme para el puesto de Asistente de Llamadas Virtual. Mi experiencia y habilidades en la gestión de consultas de clientes, especialmente en facturación, me hacen el candidato ideal para este rol. Con una sólida trayectoria en funciones similares, combinada con mi enfoque centrado en el cliente y habilidades excepcionales de comunicación, estoy seguro de que puedo contribuir al éxito de su empresa al mejorar la satisfacción del cliente y mantener relaciones sólidas con ellos. Estoy ansioso por discutir cómo puedo agregar valor a su equipo. ¡Gracias por considerar mi solicitud!
$1,125 USD in 1 day
0.0 (0 reviews)
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Flag of COLOMBIA
Barranquilla, Colombia
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Member since Mar 13, 2024

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