i need customer service to reply online client's questions

I hope this message finds you well. I am writing to express my interest in the opportunity you have posted for a customer service specialist to provide live chat coverage for your business. With my extensive background in customer service and my passion for delivering exceptional customer experiences, I am confident in my ability to meet and exceed your requirements. I understand that your business receives approximately 2000 queries per month, and you are looking for a dedicated team to handle these inquiries 24/7 in the USA. I am pleased to inform you that I am capable of managing a team of five skilled customer service specialists in our area. Together, we will ensure prompt and efficient responses to customer queries, enhancing customer satisfaction and loyalty.

Hello, Resumed freelancing after Covid Lockdown. Have handled an array of projects as a freelancer, mostly working as a VA for my clients. I have handled Customer Service - (Voice - Lev 1 Tech Support, Non-Tech Support & Non-Voice - Email, Chat) and Back Office Operations like processing refunds, Remote Management, etc. Prior to freelancing, I was heading the Operations as an Ops Manager for a Call Center with 100+ seats. I look forward to applying my experience and focusing on contributing to the betterment of my clients and their company, undertaking and performing my duties with dedication and sincerity. Best Regards **I can start immediately and hire more people as needed after discussing requirements.

Hello, My name is Saad (Joe), and I would like to be your Customer Service Representative. I have been providing Customer Support Services for 8 years now as I have been working as a freelancer since 2012, and you can see the reviews on my profile. I have also managed to build a team of 11 people be training from scratch and are currently scoring 20% more than industry standards of 10% retention and I can help setup a team as well in future if the volume / growth increases. I have provided Customer Retention Services through chat to a US-based subscription company where my team handled more than 1500 chats weekly and I handled escalations and follow-ups with customers via email for cancelation requests and have been scoring 20% retention which is double than industry standards right now. Lastly, if you'd like to hire a team of professional Customer Support Representatives, I can help with that as well and can also help in training the team in order to have a centralized command. This team will be a dedicated team and will only be working for your business only and not side hustles. If you'd like to have 24/7 coverage, that can be arranged as well, but with proper time and resources after me being trained on the products. Best, Saad (Joe).

Hello there! My name is Jalal and I am an experienced Customer and Technical support Representative providing exceptional customer service through Phone, and email that shows and relays a genuine intention to help. I have the necessary skills and experience to provide live chat coverage for your business. I have a bachelor's degree in Business Administration, which has helped me develop skills such as communication, problem solving, and organizational skills. Additionally, I have extensive training in Microsoft Office tools such as Word and Excel as well as Google Apps/Docs so that I can effectively troubleshoot basic issues or navigate on a laptop/Desktop or mobile phones. I am confident that I can provide excellent customer service to all of your clients' queries daily. Additionally, I am available during daytime in the USA so that working hours can be adjusted to meet your needs.

Top 1% in Freelancer.com Hi, Greetings! ✅checked your project details: ✅Completed Time: In project deadline We have worked on 900 + Projects. I have 6 + years of the experience in same kind of projects. If you are looking for a true Freelancer, I am the Right person for you. I am available almost 24-7 and am very responsive. I feel proud that I am a trusted Freelancer who pleases almost every single client. You can rest assure, your work will be delivered well in advance of others, with passion and accuracy. I guarantee you instant communication & responses when you need me. Why choose me? I think every client is the reason for my success. I only take projects which I am sure I can do quickly. My Portfolio Items: https://www.freelancer.com/u/schoudhary1553 I would really like to work with you on this project. If interested, Kindly contact me via chat for further details and discussion. Thank you Sandeep

Saludos, me considero la persona indicada para realizar este trabajo, ya que obtengo habilidades competentes para el tipo de exigencias requeridas por la persona a contratarme, soy una persona muy sociable, amigable, responsable, empática, con mucha resposabilidad afectiva, me agrada interactuar con personas, y aún más, si puedo ser partícipe de un trato conciliatorio, donde exista siempre la solución de una problemática que nos permita tener un beneficio positivo tanto a nivel empresarial, como a nivel comercial y social. Además de ello, tengo experiencia como telemarketing y conciliación de clientes conflictivos. Con buena oratoria, fluidez al hablar, comunicación asertiva y buen trato con el cliente.

Why Me: Customer Relations Experience as Assistant Manager at Humble Food: I managed communications with customers and online platforms, addressing concerns related to refunds and dissatisfaction, and maintaining a notable 4.8 rating on Google Reviews. This role emphasized the critical impact of timely, empathetic, and solution-oriented customer communication. Sales & Communication Expertise as Assistant Manager at THEXCHANGE: I facilitated specialized training for staff and crafted innovative sales scripts, transforming service staff into proactive, sales-driven team members. My approach to customer engagement was not merely transactional but focused on building relationships, underscored by forming strong connections with key guests who significantly contributed to monthly sales. The positions and experiences mentioned highlight not only a proficiency in managing customer relations and sales but also indicate a leadership and strategic role in these areas, which I believe effectively translated into the customer service specialist role for your business. I would be thrilled to bring my expertise in customer relations and communication to your team, ensuring that your customers receive support they need in timely manner. Thank you for considering my application. I am eagerly anticipating the possibility of working together and am looking forward to hearing from you soon!

I believe I'm an ideal fit for this role, possessing the qualities required for the job. Additionally, I bring a range of supplementary skills that can benefit your business and optimize your expenses. I eagerly anticipate the opportunity to discuss these in greater detail with you.

I am confident that I am capable of doing this job as I am very good at solving problems regarded by the customers, And I do have a very friendly tone. I also do have a very strong communication ability that helps the customers regarding there problem, And I am also doing this job for a very small amount of price. Thankyou!

Hello I'm interested in this profile as I have been into customer service as I know how to deal with all kinds of clients. And also I'll be needing your guidance for that too.

Dear Hiring Manager, My name is Michelle. I am from the Philippines. I have experience working as a freelancer and virtual assistant. I have assisted previous clients with tasks such as data entry, online research, job applications, and email correspondence. Additionally, I have worked as a chat moderator and support representative for a Facebook page, providing excellent customer support by answering product-related questions and providing information to individuals looking to purchase laptops and desktops. I have also helped clients generate articles and web content using AI or Chat GPT. I am excited to bring my skills and experience to this position and contribute to the organization's success. I am ready to begin right away. If you are interested, please know that I am just one click away. I will be eagerly awaiting your response! Best Regards, Cheers, All the Best! Michelle Anne L.

I have been working as a customer service/tech support for 7 years. I spent 5 years working under a telecommunications company which is T-Mobile as a chat support. I can work under pressure and I am used to assisting multiple customers with different concerns and attitudes. I was able to meet the T-Mobile business group's president because of my year-to-date performance.

Hello everything is fine? I have ten years of customer service experience. I am attentive, patient and objective.

Hi there, We have exactly 5 on my team and I believe we are perfectly fit on this job. Please message me to discuss this further. Regards, Danica

I am the right candidate who can do this job with the guidline very good, i've experience of this job before.

Hi there! My name is Muhammed and I am a versatile and experienced freelancer with a diverse skill set encompassing Graphic Design, Mobile App Development, Logo Design, and Illustration. I understand that you are searching for a customer service specialist to provide live chat coverage for your business. This will involve responding to customer queries daily. On average, your business receives around 2000 queries per month. The working hours should be 7/24 hours in the USA. I believe I am the perfect fit for this project! With over 10 years of experience in customer service and communication skills including strong problem-solving abilities, I am confident that I can deliver world-class service to your clients. Additionally, my organizational skills and commitment to quality make me an excellent choice for the job. If you would like to discuss further please do not hesitate to contact me directly!

Olá, gostaria de me candidatar à vaga de atendimento ao cliente e gerência, pois tenho experiência em ambas as áreas e estou confiante em trazer resultados positivos para a empresa.

i will help you and we can get into a fair offer for both of us if you are planing for long term business

Hi there! My name is Rishi Kumar and I am an experienced customer service specialist with 8+ years of experience in PHP, Laravel, Node JS, React.js, React Native, and Javascript development. I have an excellent understanding of customer service strategies and techniques such as customer satisfaction surveys, customer support tickets & interactions, FAQs & guides and social media marketing campaigns. I am confident that I can provide you with the highest level of service through live chat coverage for your business. On average, you receive around 2000 queries per month so I'm sure that I can handle any query that comes through my channel. Additionally, I work on a 24/7 basis so you can rest assured that your questions will be answered quickly and efficiently. If you're interested in building a customer service team with me then please don't hesitate to get in touch with me about this project! We can discuss further fees associated with the project plus more once we've discussed further requirements.

Approximately we need to answer about 76 calls a day, We are really grateful to hear about your hiring, If you will allow us to meet you in a meeting or chat us for more info regarding your company and projects please contact us on your vacant time. Thank you.