Customer Care Executive for E-commerce

₹12000-24000 INR

Closed

Posted

almost 9 years ago

₹12000-24000 INR

Paid on delivery

Note:- Only for Indian Candidates We are currently hiring for Inbound/Outbound Customer Service Representatives for a Leading E-commerce portal. Key Responsibilities: • Receive and respond to inbound / Outbound calls. • Provide required information to the customer on all e-commerce enquiries. • Informs the customer of the estimated time of delivery for out of stock products. Required Education and Experience: • Minimum of 6 months experience in pre sales service • Ability to speak fluent English, Hindi & Local Language • Working expertise with Microsoft Office, Word, PowerPoint, Excel Highlights: No sales target No graveyard shift CTC plus Benefits: High Incentives

Project ID: 7631083

About the project

13 proposals

Remote project

Active 9 yrs ago

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13 freelancers are bidding on average ₹20,478 INR for this job

@avijitsahay

Hi, I have been working in this field for last 5 years. I have done same kind of job previously and have working experience in B.P.O and K.P.O sector. I would love to complete the work for you as required. Wait to hear from you to get started. Avijit

₹20,000 INR in 3 days

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@Tanweer120

My experience to date has equipped me with a multitude of relevant skills in activity of customer service. I am able to communicate and negotiate with vendors, hotel managements. In addition I am skilled in working closely with client. With experience of successfully coordinating the activities of various departments concerned with the customer service, client relation.

₹15,555 INR in 3 days

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@saubhagyasaxena

We have a setup around 20 candidates max. upto 100 candidate available all are experienced so we can do our best.

₹20,000 INR in 3 days

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@shikhakamboj07

Hi There I have 5 years of experience in sales, customer service and floor support altogether in service industry . Iam more keen to know how long this project will last, which can actually accumulate the monthly payout .

₹18,000 INR in 30 days

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@Dinoj46

I am started

₹19,444 INR in 4 days

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@rohithsv11

Hi, I have 6 months of inbound experience working in Scube technosoft(Bangalore) as CSE. I use to resolve the computer hardware issues which was faced by the people from UK.

₹20,000 INR in 3 days

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@mohampas

Experienced Technical Support Engineer,, Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Skills: •Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. •Speaking - Talking to others to convey information effectively. •Service Orientation - Actively looking for ways to help people. •Reading Comprehension - Understanding written sentences and paragraphs in work related documents. •Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. •Persuasion - Persuading others to change their minds or behavior.

₹23,333 INR in 3 days