Phone Support Jobs

I’m looking for a reliable entry-level agent who can take incoming customer calls and give our users a smooth experience from the very first “hello.” Your focus will be phone support only; all email or chat work is handled elsewhere. Here’s what you’ll do day to day: • Answer calls promptly, listen actively, and resolve or properly escalate issues. • Tackle three main question types—technical support, billing & payments, and general product inquiries—using the knowledge base and scripts I’ll provide. • Record each interaction in our CRM so the next agent sees a complete history. You don’t need years of experience; what matters is a clear speaking voice, patience, and the ability to learn procedures quickly. I&rs...

Hiring: Female Freelance Caller / Outreach Executive (Part-Time) We are looking for a female candidate for a simple part-time freelance role. Students and freshers are welcome. Work Role: Calling and communicating with people Explaining medicine-related information Handling basic customer queries Providing details in a clear and polite manner Requirements: Good communication skills Basic Hindi/English speaking ability Confident and polite nature Smartphone and internet connection Suitable For: College students Part-time job seekers Freelancers Freshers Work Type: Remote / Work from home Interested candidates can DM for more details.

My business receives a handful of customer-inquiry calls each week, and I need those conversations handled smoothly and professionally. You’ll be answering the phone, greeting callers in English, gathering the key details I need, and writing a call summary that you will send to my email. For now the workload is about one hour spread through the week, but as call volume grows I’ll expand the schedule with you first in line for the extra hours. You must already be living in Ho Chi Minh City and comfortable working remotely without daily supervision. A reliable internet connection, and a clear, friendly phone manner are essential. Deliverables I expect each week: • Prompt pickup of every forwarded customer inquiry during the agreed time window • A written message fo...

Title: 24/7 Customer Support Team Needed (Email, Phone & Data Entry) Project Description: We are an online platform helping travelers apply for electronic travel authorisations (ETA). We are looking for a professional remote team to handle 24/7 customer support, including emails, phone calls, and data entry related to travel applications. This is a long-term project with consistent daily volume. Responsibilities: Respond to customer inquiries about the application process Assist customers in completing online forms Handle email support and phone calls (inbound & outbound) Accurately verify and process customer data Provide guidance on requirements, processing times, and corrections Maintain and update customer records Escalate complex cases when needed Typical Customer Questio...

I need a calm, attentive customer service professional to handle our day-to-day product inquiries over the phone. Most calls involve shoppers who want clear, accurate information about features, sizing and availability rather than technical troubleshooting or billing matters. Here is what the role looks like from my side: • Answer inbound calls promptly, greet customers warmly and listen actively. • Provide concise, brand-consistent product explanations drawn from our existing knowledge base and catalogue. • Record every interaction in our CRM while summarising the question asked, the answer given and any follow-up promised. • Escalate complex or complaint-driven issues to our in-house team once the customer is calm and the basic facts are gathered. We ope...

REQUIRED: Loom Video (No Script Reading). All applicants must submit a Loom video introduction. • Do NOT read from a script — we are evaluating natural communication • No video = automatic rejection • Only 2 VAs will be hired ________________________________________ Administrative & Operations Assistant (Remote, PT) Role: Admin support, communication (email/chat/phone), template updates, customer support, and occasional cold calling. ________________________________________ Requirements • Strong, natural English communication • Sales/customer service experience • Comfortable on calls & cold calling • Organized, detail-oriented • 1–2+ years experience • Google Docs/Sheets • Reliable internet ______________________________...

I’m looking for a reliable person who can pick up my business line whenever I’m unavailable and handle general-inquiry calls in a courteous, professional manner. Expect no more than one call a day on average, so this is truly light-volume work; nevertheless, each caller must feel they’ve reached a polished, well-run office. *I need you to act as a credible reference for future employers Here’s what I need from you: • Answer the call using my templates (I’ll provide the exact wording). • Note the caller’s name, contact details, and the reason for calling. • Email or text me the call summary right after you hang up. Because these are general inquiries, you won’t need deep industry knowledge; a clear speaking voice, attentive...

I’m ready to move into a stable, full-time role on the calling side of the industry and I’d like your help to make that happen quickly and efficiently. I already know that a voice-centric environment is where I’m most productive, so I’m focusing exclusively on positions that revolve around outbound or inbound calling, customer engagement, or phone-based sales and support. Here’s what I need from you: a streamlined job-search strategy targeted at companies that hire for these roles, a professionally written résumé and brief cover-letter template that highlight my calling skills, and hands-on guidance throughout the application and interview process. If you have existing recruiter contacts or proprietary job boards, even better—please levera...

Could you get a cheap Saudi sim? I will pay all costs of course. I’ll register an account on Skype & give that Saudi sims phone number. Then Skype will text that number to confirm. That’s it. When I call Saudi clients they don’t answer the call. I will tell Skype I’m from Saudi- I will give the Saudi number & you will confirm the code that Skype tell

I need someone who can pick up the phone and speak confidently with my small-business customers who are behind on their invoices. You will receive a spreadsheet that already outlines each company’s outstanding balance, invoice dates, and the best contact name and number I have on file. Your job is to make the initial call, remind them of the amount due, and professionally secure a clear commitment to pay. While I welcome your own style, the tone must stay courteous yet firm so we preserve the relationship but still recover what is owed. After each conversation I expect a concise note of the outcome—paid, promised date, dispute, or unreachable—along with any follow-up actions you recommend. A daily summary would be ideal so I can keep my books up to date and decide if fur...

I need a calm, attentive customer service professional to handle our day-to-day product inquiries over the phone. Most calls involve shoppers who want clear, accurate information about features, sizing and availability rather than technical troubleshooting or billing matters. Here is what the role looks like from my side: • Answer inbound calls promptly, greet customers warmly and listen actively. • Provide concise, brand-consistent product explanations drawn from our existing knowledge base and catalogue. • Record every interaction in our CRM while summarising the question asked, the answer given and any follow-up promised. • Escalate complex or complaint-driven issues to our in-house team once the customer is calm and the basic facts are gathered. We ope...

My growing UK-USA operation needs several fluent English virtual assistants who can jump straight in and keep both sides of the Atlantic running smoothly. You will be my first line of contact for clients and suppliers, so clear spoken and written English is essential as you’ll often be making phone calls in addition to handling online communication. Core responsibilities • Email management – sort, flag, and reply to routine enquiries so only the most important messages reach me. • Customer support – provide friendly, timely responses through email, live chat, and phone. • Data entry – keep spreadsheets, CRMs, and order logs accurate and up-to-date. • Outbound & inbound phone calls – confirm appointments, follow up on leads, and...

Phone calls from my customers come in during standard U.S. Eastern Time (roughly 9 AM – 5 PM, Monday through Friday) and I need every one of those calls answered live, greeted warmly, and resolved or properly documented. The work is strictly phone-based; no live chat or email handling is required. Here is what the assignment entails. You will: • pick up incoming calls, verify the caller’s identity, and follow the knowledge-base prompts to solve routine issues or questions; • record each interaction in our CRM (we currently use Zendesk, but familiarity with Freshdesk or HubSpot is transferable); • escalate tickets you cannot resolve to the on-call specialist, summarising the steps already taken so the hand-off is seamless; • supply a concise end-of...

I’m hiring a female secretary who will keep my day-to-day agenda running smoothly. Your core focus will be managing all correspondence and arranging meetings: drafting quick replies, updating the calendar, reminding me of deadlines, and making sure every commitment is locked in without conflicts. Freshers are absolutely welcome—I’m happy to show you the ropes as long as you bring energy and a willingness to learn. A 12th-grade qualification is enough for this role, but strong, confident communication is essential. You should feel at ease speaking on the phone, greeting visitors in person, and switching between tasks without losing track of the details. If multitasking under time pressure sounds exciting rather than stressful, you’ll fit right in. Office hours and ...

Saya ingin memperkuat hubungan pelanggan dengan memastikan setiap pertanyaan yang masuk melalui telepon dijawab cepat, konsisten, dan ramah. Fokus utama saya adalah: • Menciptakan pengalaman pelanggan yang lebih baik melalui respons real-time. • Menetapkan standar waktu tanggapan yang jelas agar pelanggan tidak menunggu lama. • Menjaga nada komunikasi tetap personal dan profesional pada setiap panggilan. Ruang lingkup pekerjaan: 1. Menangani dan menjawab panggilan pelanggan selama jam operasional yang disepakati. 2. Menggunakan skrip dasar yang sudah ada atau membantu menyempurnakannya agar lebih personal. 3. Mencatat setiap interaksi penting (keluhan, pertanyaan, tindak lanjut) dalam format laporan harian. 4. Memberikan masukan berkala tentang pola pertanya...

Saya ingin memperkuat hubungan pelanggan dengan memastikan setiap pertanyaan yang masuk melalui telepon dijawab cepat, konsisten, dan ramah. Fokus utama saya adalah: • Menciptakan pengalaman pelanggan yang lebih baik melalui respons real-time. • Menetapkan standar waktu tanggapan yang jelas agar pelanggan tidak menunggu lama. • Menjaga nada komunikasi tetap personal dan profesional pada setiap panggilan. Ruang lingkup pekerjaan: 1. Menangani dan menjawab panggilan pelanggan selama jam operasional yang disepakati. 2. Menggunakan skrip dasar yang sudah ada atau membantu menyempurnakannya agar lebih personal. 3. Mencatat setiap interaksi penting (keluhan, pertanyaan, tindak lanjut) dalam format laporan harian. 4. Memberikan masukan berkala tentang pola pertanya...

मैं लोगों को स्वास्थ्य-संबंधित सामाजिक सुरक्षा सेवाओं के बारे में फ़ोन पर जागरूक करना चाहता/चाहती हूँ। काम सरल है—तय सूची के संपर्कों को कॉल करें, उन्हें उपलब्ध सरकारी-या निजी स्वास्थ्य सेवाओं की जानकारी दें, और किसी भी धोखाधड़ी से सतर्क रहने की सलाह दें। मुख्य कार्य • प्रतिदिन तय संख्या में कॉल करना और संक्षिप्त स्क्रिप्ट के अनुसार समझाना। • प्रत्येक कॉल के बाद तिथि, समय, प्रतिक्रिया और फ़ॉलो-अप आवश्यकता का छोटा लॉग बनाना। • महीने के अंत तक पूरी सूची कवर हो जानी चाहिए। जो अपेक्षित है – स्पष्ट, विनम्र हिंदी बोलचाल। – बुनियादी एक्सेल/गूगल शीट्स में रिपोर्ट लिख पाने की क्षमता। – अपने स्तर पर शांत वातावरण सुनिश्चित करना ताकि कॉल स्पष्ट सुनाई दे। मैं पढ़ाई भी कर रहा/रही हूँ, इसलिए समय-सारिणी लचीली रखी गई है: आप कॉलिंग स्लॉट अपने हिसाब...