Phone Support Jobs

Phone Support is a critical service for businesses as it provides customers with direct access to company representatives. Traditionally, customers would have to go through a lengthy IVR menu and wait in long phone queues before speaking to someone who can’s help them, making it difficult to maintain customer satisfaction. However, hiring a Phone Support Operator through Freelancer.com helps companies make their customer service more effective and maintain their customers’ satisfaction by rendering services quicker and in an effective manner on the phone.

A Phone Support Operator or customer service representative is responsible for interacting with customers over the phone, providing quick solutions and troubleshooting any issues they come across. They also ensure customers are getting the right product/service through efficient customer handling. Furthermore, they also monitor customer orders and keep track of any complaints that came in and help resolve them as soon as possible.

Here's some projects that our expert Phone Support Operators made real:

  • Making outgoing and incoming calls to proactively approach customers
  • Handling customer support inquiries via phone or live chat
  • Responding to a range of questions from customers in english and other languages
  • Scheduling appointments for customers
  • Verifying products/services on sites
  • Taking photos of locations
  • Making calls to friends or family members for a particular purpose

Through Freelancer.com, companies can easily find an expert Phone Support Operator who is efficient, knowledgeable, and inspiring - all the qualities that are essential to providing efficient customer service solutions. We can assure our clients that all their needs will be taken care of when they hire a Phone Support Operator or Customer Service Representative here on Freelancer.com. So if you're looking to hire someone to provide excellent phone support services for your business then Freelancer.com is the right place for you! Don't wait any longer, post your project now and let our qualified professionals help your business reach even greater heights!

From 28,346 reviews, clients rate our Phone Support Operators 4.87 out of 5 stars.
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    6 jobs found, pricing in USD

    I am urgently seeking a proficient expert equipped with the necessary skills to deal with my current issue - my WhatsApp Business account being banned for violation of terms and conditions. I have already contacted WhatsApp support, however, I'm in need of additional support to quickly resolve this problem. Key Skills and Experience: * Knowledge and understanding of WhatsApp's terms and conditions * Prior experience with WhatsApp Business, particularly with account reinstatement * Strong communication skills to efficiently deal with WhatsApp’s support * Ability to quickly understand the problem and find effective solutions The project needs to be completed ASAP. Bid if you are confident in your ability to deliver.

    $344 (Avg Bid)
    $344 Avg Bid
    10 bids

    I am looking for someone to test out an app or two for me. Must be U.S. based

    $20 (Avg Bid)
    $20 Avg Bid
    21 bids

    I'm in need of a full-time, 1st level support professional proficient in German. Your role will primarily involve: - Communicating with customers via Phone and Email. - Assisting with technical issues related to our SaaS product. The ideal candidate should possess excellent communication skills in German and English, a strong understanding of SaaS products, and prior experience in a technical support role. This is a full-time role (40 hours per week) so ensure you have the capacity to commit to this workload.

    $11 / hr (Avg Bid)
    $11 / hr Avg Bid
    12 bids

    I'm in need of a native German-speaker for a part-time customer support role, working 1-3 hours a day. Responsibilities will primarily include: - Managing customer interactions through both email and phone. - Responding within a three-hour window from the time of customer contact. - Primarily handling billing inquiries. The most suited for this role are those with: - Proficiency in German - Excellent customer service skills - Experience with billing inquiries - A fast yet detailed approach to their work. Experience in a similar role will be favorably looked upon but is not strictly necessary.

    $9 / hr (Avg Bid)
    $9 / hr Avg Bid
    10 bids

    We are seeking a freelancer to assist with phone and email support as well as crafting Frequently Asked Questions (FAQs). Main Responsibilities: - Handling customer phone calls - Responding to customer emails - Writing high-quality FAQs (estimated under 10) Required Skills: -Fluent English -Internet Access -Sales experience, preferred Ideal candidates will possess strong communication skills and experience in customer service, as well as a knack for clear and concise writing. Previous work in writing FAQs will be greatly beneficial. Understanding customers' needs and providing effective solutions will be a critical part of your role. This role has future growth opportunities for the right candidate.

    $19 / hr (Avg Bid)
    $19 / hr Avg Bid
    60 bids

    Sto cercando una persona che parli italiano che possa rispondere alle chiamate dei clienti e fare chiamate ai clienti (non è una vendita ma una assistenza ai clienti che mandano i ticket). Mi serve una persona che parla italiano (bene) le chiamate vengono fatte tramite un PC. Orario libero nella fascia (italiana) 9-19 almeno 3 ore al giorno. serve un pc, connessione ad internet senza vincoli Non va bene: se non parli italiano bene, se vuoi lavorare quando da noi è di notte (non ci chiama nessuno) Ci serve tutto l'anno il progetto continua

    $5 / hr (Avg Bid)
    $5 / hr Avg Bid
    9 bids

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