Microsoft dynamics crm consultant job description jobs

As a client seeking to ...fluid and effective across these platforms. - The sales funnel should focus on driving the target audience to make a purchase or subscribe via email. Ideal Skills and Experience: - Proven track record in lead generation and conversion optimization. - Proficiency with designing and implementing sales funnels across multiple platforms. - Strong understanding of both B2B and B2C customer journey dynamics. - Ability to craft compelling calls-to-action that drive immediate purchase or subscription. The end goal is to have an integrated, performance-driven sales funnel capable of capturing leads from both B2B and B2C audiences and converting them into customers. The project success will be measured by the increase in lead conversion and the overall return on i...

I'm in search of a professional capable of crafting a persuasive cover letter for a Recruitment Consultant position. The role I'm aiming for is centered on the recruitment industry, with my main focus being on making successful placements and retaining candidates for the long term. Key Skills Required: - Strong communication and interpersonal skills: The cover letter should highlight my ability to effectively communicate and build relationships with both clients and candidates. - Ability to adapt to challenging situations: The ideal writer should be able to demonstrate my capacity to handle unexpected challenges and adjust my strategies accordingly. - Experience in achieving and exceeding business KPIs and targets: The cover letter should emphasize my track record of mee...

Project: Configuration of the eCash node and mining pool The Pool will only be for use by local machines Description: I need an experienced professional to set up a complete mining environment for eCash (XEC). The work includes: 1. Configuring an eCash node on the server (LocalHost). 2. Installation and configuration of ckpool mining software on the same server. 3. Configuring ASICs to connect and mine through the pool. 4. Ensure continuous connectivity and proper functioning of the eCash node and mining pool. 5. Troubleshooting issues related to network connectivity and hardware configuration. Requirements: - Proven experience with cryptocurrency mining, especially SHA-256. - Knowledge in installing and configuring cryptocurrency nodes and mining pools. - Ability to troubleshoot...

I'm seeking a skilled and experienced...similar settings - Knowledge of best practices and current equipment for restaurant HVAC systems - Easy and clear communication, professionalism, punctuality and attention to detail. The chosen professional will be responsible for providing all necessary equipment and tools for the project. Please include in your proposal details of your professional experience, your availability, and a brief description of your approach to this type of work. If possible, I would appreciate references or examples of prior work with HVAC installations for restaurants of similar size and type. I'm looking forward to finding the right professional for this important project and to potentially build a lasting working relationship for future maintenanc...

I'm looking for an experienced developer adept in HTML/CSS to create an auto defined layout for job descriptions. The purpose of this project is not just aesthetic enhancement, but to truly improve the user experience on the page. Key tasks include: - Designing a responsive framework that can adjust to differing text lengths. - Ensuring this automated layout is intuitive, user-friendly and displays information effectively. The ideal candidate will have: - Strong experience in HTML/CSS. - Prior experience in creating responsive designs. - An understanding of creating layouts that enhance the user experience. We believe that the right layout can make all the difference in attracting high-quality applicants and look forward to finding the right person to make this vision a...

I am in need of a Social Media Advertising Specialist who can focus on our Facebook, Instagram, and Twitter accounts, with the primary goal of increasing brand awareness. Key Responsibilities: - Create and manage social media advertising campaigns on Facebook, Ins... and Twitter - Optimize ads for maximum reach and engagement - Monitor ad performance and adjust strategies as needed - Provide regular reports on the effectiveness of the campaigns The primary goal of this project is to increase brand awareness. The ideal candidate should have a proven track record of managing successful social media advertising campaigns and a thorough understanding of the dynamics of Facebook, Instagram, and Twitter. Previous experience in increasing brand awareness through social media advertising ...

I am seeking an experienced Android developer to create a Forex live charting app that integrates seamlessly with our online CRM. The app will receive live Forex data along with indicators via web socket. Key Features: Real-time Forex charts with multiple timeframes Integration of specific indicators provided through the web socket Option to switch between different currency pairs Customizable interface: users can select which indicators to display Push notifications for significant market events Sample Menu: Home News Market Accounts The app should be both functional and visually appealing, with an intuitive user interface that accommodates traders of all levels. The design should prioritize ease of navigation and effective use of the app's features. You will receive a spe...

I'm in need of a talented Senior Developer who has in-depth experience with both Boomi and Mulesoft. The primary goal of this project is to migrate our existing integrations to a new platform successfully. Key Requirements: - Proficiency in Boomi an...Requirements: - Proficiency in Boomi and Mulesoft: You should be well-versed in both platforms, able to navigate their functions and features effortlessly. - Migration Experience: Your role will involve transferring our existing integrations to a new platform. As such, experience with migration projects is essential. - System Integration: We're looking to integrate various types of systems, including CRM and ERP systems, custom applications, and third-party services. Your ability to connect these seamlessly is crucial to th...

I'm seeking an experienced Business Analyst or Operations Consultant to help enhance the efficiency and productivity of our customer service operations. The main goal of this project is to revamp our current processes and practices, and to implement structures that will in turn improve customer satisfaction. Key responsibilities and expectations include: - Analyzing current customer service operations: You'll need to evaluate the existing workflow, resources, and tools while identifying process bottlenecks and inefficiencies. - Proposing and implementing improvements: Using your expertise, you'll develop strategies and solutions that will make our customer service more efficient, effective, and responsive. - Tailored recommendations: These should be specifically des...

I have been doing online business for more than five years. The 2023 revenue is $4.5 millions. I'm on the hunt for a professional high ticket sales closer with an in-depth understanding of the e-commerce industry. I'm launching an online school focusing on teaching ...invest in high-level education. Key Responsibilities: - Convert interested prospects into students - Possess persuasive consulting services skills - Foster relationships with potential clients Ideal Skills and Experience: - In-depth knowledge of the e-commerce industry - Proven track record in high ticket sales - Expertise in consulting sales techniques - Familiarity with online education dynamics If you have a passion for advancing people's entrepreneurial aspirations within the e-commerce spac...

I seek guidance from an experienced ecommerce consultant to establish my first online store. Your expertise is desired to direct me through each step of setting up the storefront, from selecting a suitable platform to designing an aesthetically pleasing and fully functional website. Your skills are needed to configure the backend and optimize the front end experience for customers. It is also important to me that the site is built with search engine optimization top of mind. Proper implementation of SEO best practices during the development phase, such as appropriate metadata, hyperlinks and responsive design, will help ensure our products are easily discoverable online from launch. User experience must be smooth across all devices. Your guidance on pricing, payment options and inve...

I am in need of a technophile with expertise in Microsoft Access databases. Your task will involve: - Populating my database with customer data which includes names, addresses, phone numbers, organisation affiliations, and details of last interactions. - Inputting sales transactions data which include dates, product names, and prices. The ideal freelancer should demonstrate an adept understanding of database management, particularly Microsoft Access, and be able to accurately input data with keen attention to details. Efficiency, accuracy and attention to detail will be paramount for this project.

I'm in need of an in-depth market research report on the men's shirt market in India. The report should span the last 5 years and cover the market size, growth rate, and key players. ...overview of the major companies and brands within the market segment. -Gap and Opportunities Focus: - The research should encompass the entirety of India, providing a comprehensive view of the market at a national level. Skills and Experience: - Prior experience in market research, particularly in the fashion or apparel sector, would be highly beneficial. - A strong understanding of Indian market dynamics and consumer trends is key. - The ability to analyze and present complex data in a clear and concise manner is essential. Please include samples of your previous market research repor...

I'm in urgent need of a skilled content writer who possesses strong proficiencies in Microsoft Excel. The primary task will involve generating written material for my organization, with an additional responsibility requiring accurate invoice creation. Your responsibilities in detail: - Generate compelling content that aligns with my organization's goals and objectives. - You would also be responsible for creating invoices using Microsoft Excel. Ideal qualifications and skills: - A strong grasp of the English language with excellent writing skills. - Prior experience with content writing and invoice creation. - Expert understanding of Microsoft Excel, particularly when it pertains to invoice creation.

Hello, I need interactive demo, built in Unity, C#, for scrolling and repeating map of 2D tiles. 1) The map shall be square. The camera must follow main character(let it be rep...built in Unity, C#, for scrolling and repeating map of 2D tiles. 1) The map shall be square. The camera must follow main character(let it be represented as simple circle). When the character moves close to the edge of a square, the map shall be wrapped around, so that bottom part goes top, left part goes into right, and so on. The above, I call scroll, repeat map. PM me, if you do not get my description. 2) The map shall have some props, like other circles with various radius. Main character shall not go through the props. The main character shall avoid the props while moving. 3) Moving is done with...

...a single set of credentials. When a user attempts to log in to a participating website or application, they are redirected to a common login page hosted at "". Here, users can enter their credentials, typically consisting of a username (usually their CPF - Cadastro de Pessoas Físicas, the Brazilian individual taxpayer registry identification) and a password. Description: I am reaching out to inquire about a service you may provide regarding the automation of login within a Docker environment. I have encountered difficulties automating the login process on , particularly when attempting to execute the script within a Docker container. Despite successful tests on my local development environment (macOS), I consistently encounter a captcha challenge

I have a Google document with incomplete data that needs to be corrected. The data includes missing names, mobile numbers, and email addresses. This information can be cross-referenced with our CRM software, servicem8, and previous job records to ensure accuracy. Key requirements: - Fill in missing names, mobile numbers, and email addresses - Cross reference with our CRM and past job data - Ensure that all data is accurate - Provide regular updates via instant messaging platform Ideal skills and experience: - Experience with data cleaning and cross-referencing - Proficiency in working with CRM software, specifically servicem8 - Strong attention to detail - Ability to communicate effectively and provide regular updates on progress - Previous work exampl...

I'm seeking a skilled developer to help create a professional real estate website with integrated CRM capabilities. Key Requirements: - Website to primarily focus on showcasing real estate listings. It should be visually appealing, user-friendly, and easily navigable. - Integrated CRM system to manage and track leads effectively. This system is crucial for our business to convert leads into sales. - The CRM should include sales pipeline management functionality, allowing for easy tracking of prospects through the sales cycle. Ideal Skills & Experience: - Proficiency in web development, with a strong portfolio of real estate websites. - Expertise in CRM integration, particularly with sales pipeline management. - Experience in building lead generation f...

...reliable freelancer who can help me with customizing the Client Onboarding Form in the SWEEPANDGO CRM system. The main changes I'm looking for are in terms of styling, with adjustments to the color scheme and layout of the form. Additionally, I'm looking to improve the form's functionality. Key requirements for the project include: - Making color scheme modifications: I'm looking for someone who can work with neutral and minimalist colors. - Layout adjustments: Specifically, reorganizing form fields to create a better flow and simplifying the form to make it more user-friendly. Ideal candidates for this project should be adept in: - Front-end development - UI/UX design - Experience with CRM systems, especially SWEEPANDGO Please note that a milestone...

We are seeking an experienced [VA] to help us with our company tasks such as social media posts, research data entry etc... The ideal candidate should have a strong background in [LinkedIn Job posting - data entry - Google drive/sheets] The tasks are very simple, however, this will be ongoing, daily work for the foreseeable future. Must be reliable and consistent in order to be successful in this role

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Dear Freelancer Please read carefully the following job description: We are looking for an specialist (freelancer, not a service provider) to help us with the implementation of the ABP framework - Installation is done on our server (dedicated infrastructure for the project, no local installation on your computer) - The person must be able to give us advice on strategic choices - A POC will be requested depending on our needs Important: a) If you don't have time or interest in the project b) If you're looking to change our initial goals c) If you do not wish to be integrated into a group structure or work in the interests of a group of developers d) If you are not working in transparent mode Please don't waste our (your) time The average commitment of our ...

Job Title: AI Automation Expert Responsibilities: AI Development: Design, develop, and deploy AI solutions to drive business efficiency and automation. Automation Strategy: Collaborate with teams to identify automation opportunities and design effective workflows. Data Handling: Work with large datasets to ensure accurate and up-to-date information. Task Execution: Instruct AI systems to perform specific actions, such as data processing, content generation, or predictive analytics. Continuous Learning: Stay informed about AI advancements and best practices to optimize system performance. Qualifications: Technical Proficiency: Familiarity with AI concepts, machine learning, and automation platforms. Problem-Solving Skills: Ability to analyze business processes and design effec...

I'm looking for a professional who can set up an automatic download of mainly .csv files from FTP, SFTP, https and webscraping-login. The script should be configured to run daily/weekly at pre-defined time - configurable for each file. Requirement: Ch...file. Requirement: Check after each download that the download has actually been downloaded. Notify user if any errors occur. Key Requirements: - Configure FTP download automation on Windows enviroment or hosted. - Schedule the download to occur at defined day/hour. - Check if download has been succesful. - Clear commented code. I only respond to bids where the bidder clearly has read the description...sorry (not really sorry, lets not waste each others time :) ) I prefer fixed price, but have entered hourly - let me know y...

I need a talented and experienced WordPress developer to finish with final touches to make it look professional and setting up my WordPress website to include contact form integration. Additionally, I w...integration. Additionally, I want to ensure the website is fully secure by installing an SSL certificate. Specific requirements: - Improve the contact form on the website - Install and configure an SSL certificate for security For the custom email setup, I'd like to use Microsoft 365. Ideal Skills: - Strong experience in WordPress development - Expertise in setting up and configuring contact forms - Prior experience with SSL certificate installation - Familiarity with Namecheap custom e-mail integration with Microsoft 365 email setup - Excellent understanding of webs...

As the client, I am search of a seasoned virtual assistant to support me during typical work hours, 9am to 5pm (UTC +1). The ideal candidate will possess the following expertise: CRM MANAGEMENT: Monitor and manage follow-ups and sales activities within the CRM. Update and maintain accurate records of customer interactions and sales leads. Assist in developing strategies to improve CRM processes and efficiency. Customer Service: Respond to customer inquiries and resolve issues promptly and professionally. Maintain a high level of customer satisfaction through effective communication and problem-solving skills. Liaise with other departments to ensure customer needs are met. Email Management: Monitor and manage the CEO's email inbox, prioritizing and flagging impo...

...detection () that has a confidence score. I expect you will find a better technique. By applying the following feature techniques: facial expression analysis, gaze analysis, body movement analysis, speech and language processing, social interaction metrics, activity recognition, contextual information integration, and temporal dynamics analysis, all aimed at extracting comprehensive features from human video data to identify autism spectrum disorder. If you have work experience in computer vision, machine, and deep learning, specifically on video datasets, please let me know with a few of your sample works. We can discuss the task details, time, and budget in a virtual meeting. Ideal Skills: - Proficiency in computer vision

...platform where working professionals can post part-time job offers and seekers can apply. Key Requirements: - I want a clean, professional layout, similar to popular job posting websites. - The platform should have a straightforward job posting and application process to encourage user engagement. - User accounts and profiles should be manageable, enabling both job posters and applicants to track their activity. - I need the site to be secure, with encrypted user data and a reliable payment gateway for potential premium features. Ideal Skills and Experience: - Proficiency in web development, with prior experience in job board website construction. - Strong understanding of e-commerce features, as the site will involve job seekers and job...

Theme: Sent site requirements via pm

I am in nee...potentially integrating more features as the project progresses. API Integration: - Gift card vendor APIs: It will be essential to integrate various gift card vendor APIs to ensure a wide range of choices are available. - Payment gateway APIs: Payment integration is a core feature. The platform should be able to accept various forms of payment securely. - Customer relationship management (CRM) APIs: Integration with CRM APIs will be necessary to maintain and manage relationships with our clients effectively. It's important that you have experience in developing similar B2B platforms and are proficient in API integration. Your work should be clean, secure, and scalable. If you're confident you can deliver a project of this magnitude, I'd love to...

...and add new features. We have been working with a Shopify consultant for past few years but becaouse of constant ongoing issues we had with him, we are now thinking that he won't be a reliable consultant to us while growing. Our app is growing so we are looking for a serios person, with extensive experience building complex public apps. I am looking for a new consultant ideally who we can work together for upcoming years. We do have an internal development team so most of the times you won't be expected to do a lot of coding. We are doing all back-end coding and front-end javascripts, but for features which do require Shopify know-how and Liquid we would be relying on you. So you are mainly expected to serve as a Shopify consultant, for complex...

I am in need of an experienced developer who can work on creating a custom Outlook calendar API. This API should have some specific functionalities and integrations that I need to make my workflow more efficient and effective. Key Project Requirements: - **Event Synchronization**: The API must be able to seamlessly sync events ac...be capable of sending out reminder notifications for important events. Ideal Skills and Experience: - **Node.js**: As I prefer this platform for the development, experience with Node.js is a must. - **Outlook API Familiarity**: Prior experience with Outlook calendar API development is highly desirable. - **Integration Experience**: Experience in connecting APIs with Microsoft products, especially Microsoft Outlook and Microsoft Azure, woul...

Description: We are currently seeking a dynamic and motivated freelance cold caller to join our team and assist in prequalifying low-income prospects for our revolutionary no-cost health benefits program. This is an excellent opportunity for individuals who are skilled in high-volume cold calling and have a passion for helping others access essential healthcare services. Responsibilities: -Make outbound cold calls to potential prospects to prequalify them for our no-cost health benefits program. -Conduct approximately 100-200 calls per day with a focus on efficiency and effectiveness. -Engage prospects in a professional and empathetic manner to gather necessary information. -Use qualifying questions to determine eligibility based on income level and current health coverage. -Clea...

I'm looking for a skilled developer to integrate a Keystrokes Dynamics system into our existing Biometric 2FA application. The main goal is to increase the security of our system. Key Requirements: - Integrate Keystrokes Dynamics with an existing Biometric 2FA application. - Ensure a seamless and user-friendly experience for our customers. - Prioritize security enhancements and compliance with industry regulations. Ideal Skills: - Proficiency in Biometric and 2FA technologies. - Experience with integrating Keystrokes Dynamics into existing systems. - Strong security and compliance background. - Prior work on user-friendly interfaces would be a plus. Please provide examples of similar projects you've worked on and how you would approach this task.

I’m seeking an experienced product description writer with graphics experience to create compelling descriptions for three supplements. The content should be aimed at health-conscious individuals, presented as persuasive and sales-oriented, and include images to enhance the message. Key Details: - 'Text with images' format: The ideal candidate will be able to craft compelling, persuasive descriptions while also having graphic design skills to incorporate images. - Target Audience: The descriptions should be tailored to health-conscious individuals, ensuring the content resonates with their interests and concerns. - Tone: The descriptions should not only inform and educate, but also persuade and drive sales. A friendly, conversational tone could be suitable, but the...

I require a skilled Odoo specialist to streamline and automate various CRM tasks in my business. The specific activities include: - Contact Management: Enhance existing functionality to include custom fields and triggers, to cater for more personalized relations with our customers. - Email Marketing: Implement an automation system that will optimize our efficiency in reaching out to our vast clientele. - Sales Tracking: Initiate an automated sales tracking system within Odoo that will simplify the sales management process. Ideal Skills & Experience: - Proficient in Odoo software - Experience in automating CRM tasks - Knowledgeable in programming custom fields and triggers - Prior experience in setting up email marketing automation - Track record in automating sales t...

I'm looking for a hair consultant who can provide me with a personalized hair care routine. My main concerns are dry and damaged hair. I'd prefer to communicate through video calls.

In need of a skilled professional with Dabre experience to add names and assist with PNR bookings in Sabre from our airlines. This will be an ongoing role on a casual basis - Expertise in Sabre integration. - Extensive understanding of booking systems. - Problem-solving skills to troubleshoot potential issues. - Ability to train and inform our team on how the new system functions if required Please only those with a solid background in this field and have successfully completed similar projects should apply.

I'm looking for a talented screenwriter who can craft an engaging and action-packed...alternate universe. This opens up creative opportunities to explore a different yet coherent world where these characters can interact and engage in battles of epic proportions. Ideal candidates would have: - Proven experience in screenplay writing, especially in the action/adventure and comic book genre. - Strong understanding of the Marvel and Transformers universe, including their character dynamics and lore. - Ability to balance comedic and serious tones effectively. - Flexibility and creativity to craft an engaging original version of Spider-Man. If you're up for the challenge of bringing these beloved characters together in an exciting and fresh narrative, this project could be a ...

...in Zoho CRM and programming skills in Deluge to help create a set of custom applications. These apps will be connected to AI tools like Chat GPT and Google Gemeni. I want to hire someone for the next 12 months as a general support. We will pay a minimum of USD 50 with projects ranging up to USD 500 or more. If there is nothing to do I will still pay USD 50/month just to have the continus support. Key Requirements: - Diverse automations, functions, and data management routines within Zoho CRM. - Specific tasks will include workflow automation and custom reporting. - Integration of Zoho CRM with various AI tools, specifically OpenAI and Google Gemeni. Ideal candidate should have: - Extensive experience programming in Deluge. - Proficiency in building custom applica...

I need a literature review specialist focusing on the Rare Disease (POGZ Gene Disorder/White Sutton Syndrome). This will involve in-depth analysis of specific studies within NIH articles. Put a detailed report after a comprehensive review of the existing published literature in NIH/PubMed. 1)The report should include a good description of what is currently established about the POGZ gene disorder in a simple way without technical jargons 2) the current state of research in the field, 3) Summarize and compare the findings of key studies 4) POGZ s impact on gene function, what genes are down-regulated/unregulated with POGZ 5) what animal models exists 6) The gaps that currently exist for further research ( the ultimate goal of creating a therapeutic plan) I'm lookin...

I'm embarking on a small-scale boutique pasta production venture and I need a consultant to guide me through the pasta production process. Key Areas: - Pasta Production Process: I need expert advice on setting up a small-scale pasta drying process. This includes guidance on the temperature and humidity algorithm to achieve the best pasta outcome, along with equipment options that can be used in a small-scale operation. Ideal Skills and Experience: - Experience in pasta manufacturing is a must, and specifically in the small-scale boutique production sector. - Deep understanding of pasta production process. The focus of this consultancy is mainly on the pasta production process itself. You'll be expected to provide detailed guidance on how to set up an efficient pasta pro...

...looking for a professional who can help me craft a modern and visually appealing CV. This CV is intended for a professional job opportunity abroad, specifically in New Zealand. Key requirements for the CV include: - Education details: I need my academic qualifications and certifications to be appropriately highlighted. - Work experience: I have several years of experience in my field, and I need this to be well articulated on the CV. - Skills: The CV must accurately reflect my skill set and competencies relevant to the job I am applying for. - Achievements: I have some notable accomplishments in my career that I want to be showcased on the CV. Ideal candidates for the job should: - Have a strong understanding of CV designs and modern trends in resume writing - ...

I'm seeking a talented professional to help me grow my Telegram channel. Here are some key details: - **Goal**: My primary aim is to increase the subscriber count of my channel. You will be focusing on developing and executing strategies that directly contribute to this goal. - **Target Audience**: My channel c...combination of paid advertising and cross-promotion with similar channels to help attract more subscribers. - **Skills and Experience**: I'm looking for someone with a proven track record in growing Telegram channels, particularly those targeting niche audiences. Experience with adult content promotion would be a significant advantage. This is an exciting project for a professional who understands the dynamics of Telegram channels and can effectively engage uniq...

I have an Instagram account @lawrence_banahan and I'm looking to grow my business by reaching high-end clients through this platform. Despite trying various strategies such as publishing posts, creating reels, sharing stories, and directly contacting potential clients, I have not yet succeeded in acquiring new clients. Therefore, I am now seeking a skilled consultant who can provide me with a proven and effective strategy to attract and convert "real" clients on Instagram. The ideal candidate should have experience in helping businesses similar to mine reach their target audience and generate leads that result in signed contracts. If you are a social media expert with a track record of success in Instagram marketing for high-end clients, I would love to discuss how...

I'm curr...Responsibilities: - Implement a comprehensive brand awareness strategy for Instagram - Create engaging and relevant content for the target audience - Regularly monitor and analyze the performance of the campaigns - Provide recommendations based on the data for continuous optimization Skills and Experience: - Proven experience in social media marketing, specifically in Instagram - Strong understanding of the dynamics of the platform and its various features - Ability to create compelling and shareable content - Proficiency in data analysis and performance tracking - Familiarity with the target audience and the ability to tailor campaigns accordingly If you possess the above skills and have a successful track record in Instagram marketing, I would be interested in he...

Project Description: - I am looking for a freelancer who can help me develop a stunning website for my IT firm - The WebSite should feel primium like apples iphone page - Home page, About us, Services and Contact us pages require

...designing email marketing templates with a focus on sales and conversions. - Skilled in HTML for email specifically. - Experience with integrating branding elements into design. - Proven track record in creating visually appealing and engaging email templates. If you think you have these skills and can deliver the level of quality we're looking for, I'd love to hear from you. Email 1 - A quick description of the company, and then a quick breakdown of the 3 main services which we offer, as per emails 2-4 below. Email 2 - Business Electricity & Gas, use a combination of the below 2 sites to create create a single email marketing campaign for Gas and electricity. Email 3 - create a html marketing