Hi! I am really glad that I came across your job post.
I am interested in the position of Virtual assistant for your company as advertise in this website. In the last 5 years I have multiple job experiences in different types of industries from Manufacturing, Warehousing, Logistics and Shipping, and lastly in Customer service. I believe that the skills and experiences I have acquired makes me suitable candidate for the position in your company.
My 6 months short term customer service representative experience taught me must meet an exceeds each customers expectation with the service that sell. My primary duties include 60+ calls a day from individuals asking for assistance with different concerns. Such as order shopping assistance, billing and payments, return and refunds information policy, online website concern (creating online account), tracking shipment and deliveries, giving discounts and coupons, also sending email confirmation regarding to customers online order. I was able to resolve issues and memorize the entire line of company ( Macy's ) product and services including prices and special discounts. .
I am confident that if you hire me as your VA, you will have more time and energy to concentrate on growing your business. I feel confident that I will fulfill the requirements for the position I am applying for. Thank you for your time and consideration.
Sincerely,
Regine Alley Sorrida