I have a team of experienced agents and we are currently doing outbound calls for a health insurance company in the US where my agents give insurance options to customers. Each agent is generating an average of 15 leads per day. All my agents are based in my office, thus the reliability. We have 2 internet providers and I have an IT team on a 24x7 schedule to provide tech assistance to all my agents.
We have experience working with different clients for different campaigns including transfer-type campaigns. Some campaigns include health insurance, real estate, solar, booking appointments for a free thermostat, etc. We are also currently handling the customer support requirements of various companies in the US. We do chat support, email support, cold calling and answer calls. All my agents are based in the office, thus the reliability. We are also using Plantronics USB headset. We have 2 internet providers and I also have an IT team working 24x7 to assist the agents in case of technical issues.
Looking forward to hearing from you.