It is the mission of Citi Business Support group to provide clients with top quality call center services 24 hours-a-day. A service that provides our clients with the greatest chance of communicating with their end customers. We do B2B and B2C services including both inbound and outbound calls. We have a dedicated and well trained cadre of customer support specialists who are able to consistently provide excellent services delivered in a timely and cost-effective manner.
Whatever a client's customer relations goals are: quantifying sales leads, taking orders, responding to ad inquiries, market research, or general information requests, CBS has the people with the expertise to professionally service those needs.
The Company
CBS is based in Fez Morocco back in 2010 . Its founder is Mr. Ouazzani, a former telemarketing head with B2S Mr. Ouazzani has brought together a highly respected group of telemarketing and customer relations specialists who have a total of 10 years of combined experience with this industry.
The company has a limited number of private investors and does not plan to go public. The company has its main offices in Fez Morocco. The facilities include office spaces, conference rooms, and a phone center.
The Services
CBS offers a wide range of call center service including both inbound and outbound calls. We provide bilingual services in both english and French.