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Zendesk Freepbx Integration

$250-750 USD

Closed
Posted over 6 years ago

$250-750 USD

Paid on delivery
We need a module developed for freepbx that would let us integrate it with zendesk so that it provides functions similar to: /apps/five9-for-zendesk/ /apps/asterisk-dtk-by-cdc/ [login to view URL] The module should meet the following minimum criteria: - Be installable through the freepbx module admin - Must be installable in zendesk as an app - Must be able to assign zendesk agents to extensions - When an incoming call is coming in a popup should appear in Zendesk containing the following 2 scenarios: 1) if the customer is in zendesk the customer name should appear with an open profile link and reject call link, . 2) If the customer is not in zendesk the phone number should appear with a create contact link. - If the call is answered a new ticket should be made with relevant info already populated. - If the call is rejected a new ticket should be made with follow-up notification
Project ID: 16164828

About the project

11 proposals
Remote project
Active 6 yrs ago

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11 freelancers are bidding on average $651 USD for this job
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Hello, I specialise in web development. I’m based in Oxford. Your project seems interesting and I do have the required skills. I've done something similar recently, will be happy to share.
$555 USD in 10 days
4.9 (47 reviews)
6.9
6.9
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Hi, I have done some Asterisk integration with zendesk before, it allows to create a new ticket in zendesk from a new call in asterisk, all the other functions can also be done, if you want I can give you a demo of ticket creation in zendesk via an IVR. kindly let me know if we can chat further to discuss the details, regards,
$1,666 USD in 20 days
4.5 (64 reviews)
6.7
6.7
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Let me introduce WP Monsters. This is the team ready to listen hard and work to the fullest. Just drop us a line and we'll be ready to help.
$750 USD in 7 days
5.0 (21 reviews)
5.4
5.4
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We are an exceptionally competent team with an average experience of 10+ years in various fields of Information Technology. We had an opportunity to work on some of the rare and highly skilled areas of telecom protocols like SS7,GSM-MAP,Megaco,RADIUS etc. We have clients across globe. Price quoted is ballpark. Please share your availability to discuss about your project.
$555 USD in 10 days
4.9 (7 reviews)
5.3
5.3
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I have developed many software using Asterisk. I can integrate Asterisk, FreePBX, Zendesk and create module within Freepbx as you required.
$500 USD in 7 days
5.0 (9 reviews)
4.6
4.6

About the client

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United States
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Member since Jan 27, 2018

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