You should have ITIL4 certifications
analyze a supplier service
apply the service value chain in the analysis of value streams for the service.
ITIL4 Supplier Service Evaluation Report
Four Dimensions of Service Management
ITIL4 Guiding Principles
Value Streams for Supplier Service Applied to Service Value Chain
Evaluation Summary
Greetings
I'm in software project management for more than 19 years and have been managing ITSM projects that comply with ITIL V 4.0
I'd love to write the Service Management report in line with current version 4.0.
I have hands-on experience in Service Now and JiraService desk platforms.
Let's have a detailed discussion on this in chatbox. Thank you.
Sincerely
Anwarhussain M