Hi there! My name is Lukman and I am a Microsoft Data Platform and PowerBI Super user nominated by Microsoft, with over 5 years of experience in various Enterprise ERP Applications. I pride myself in my ability to gather, interpret and understand user requirements and provide appropriate solutions to achieve business goals.
I understand that you are looking for someone to handle customer complaints using a formal communication style. They will be expected to answer calls and emails, process orders and refunds, and handle customer complaints on a regular basis. I can guarantee that I will be able to commit to working this much - 20 hours per week is more than enough for me. Additionally, I am a certified powerBI specialist with advanced knowledge of working with DAX, Power Query, Power BI Rest API and Power BI Embedded. This makes me ideally suited to assist you with your project requirements.