Customer Service & Receptionist & Appointment Setter

Hello, I hope you are well. I have a extensive experience of over 17 years in the US real estate and Virtual Assistant positions. I have worked for a Mortgage Co. based in West Palm Beach, FL, in loan resolutions and home retention positions tenure 4 years. I have also worked for a Miami based realtor and a Mortgage House based in North Carolina on FSBO / Expired listings for a tenure of 6 months, and my last position was with a National Real Estate Auction firm based in CA for Client and Asset Acquisitions tenure 4 years. 1)I have previously worked on CRM's like Costar, MOJO and Vulcan7(Real Estate Campaign's). 2)I have also worked on data research and data scrapping projects via costar, crexi, zillow and loopnet. 3)I can start asap I believe I can get the job done with utmost importance and due diligence. Thank you for reviewing my bid, and thank you for posting your project requirement.

With a specialization in customer service and strong background as an office support professional, I am perfectly positioned to handle your reception and appointment setting responsibilities efficiently. I am highly experienced in dealing with customers via phone calls and email interactions, ensuring their queries and complaints are addressed promptly to maintain a positive customer experience. My years in Virtual Assistance and Operation Management bolstered my organisational skills which is essential in scheduling appointments and managing multiple tasks simultaneously. Additionally, I am well-versed in using CRM software, email management tools, and appointment scheduling software to maintain an organized database and ensure seamless communication with clients. You can be confident that my familiarity with these tools will expedite the onboarding process. My strong interpersonal skills coupled with my commitment to excellent customer service will not only enhance the quality of your customer interactions but also contribute significantly to increasing customer satisfaction.

Good Day! I have mostly worked with healthcare providers which equips me with the unique capability to pay attention to detail and perform in a high-paced and zero-error environment. My frequent dealing with a wide array of patients has equipped me with effective verbal communication and customer support skills. I have helped doctor offices adopt paperless operations and set up infrastructure to provide efficient Telemedicine to patients and also trained the staff members to efficiently utilize the infrastructure. To create a paperless infrastructure I have worked with packages like: Google Suite / Google Business Office Packages Electronic Health Management System SIP / VOIP Setup and Configuration ( RingCentral) RingCentral, MyFax Asana, SmarthSheets I have provided back-office support remotely for clinical staff members working at different locations, including but not limited to the following: Managing their calendars Managing the MD / CEO Emails Coordinating their shifts Managing their billing Providing them IT support to stay connected Managing their regulatory compliance for healthcare providers. Closing billing loops with insurance companies. Coordinating among Hospitals and Healthcare Providers to ensure smooth operations. Answering Patient Phone calls. I am highly organized and self-motivated. I look forward to hearing from you.

As an experienced customer support and virtual assistant, I have honed my customer service skills to an advanced level over the course of my eight-year career. My adeptness in managing multiple tasks and optimizing time management makes me ideally suited for the role of a customer service representative, receptionist, and appointment setter. Moreover, my proficiency with CRM software and email management tools is testament to my organizational acumen, which will be invaluable in maintaining your customer database and efficiently managing appointments. One area where I deeply align with your project requirements is the commitment to ensuring customer satisfaction. Throughout my career, I have worked towards creating personalized experiences for clients just like you - be it through developing tailored websites or providing comprehensive virtual assistance. Your project calls for strong interpersonal skills; I believe that my ability to effectively communicate complex technical concepts in simple terms will ensure that your customers feel heard and understood. By choosing me for this role, you are not only getting a proficient appointment setter but also a reliable problem-solver eager to grow your business alongside you.

I have read the project's details and willing to serve you as a Customer Support Representative. I have provided customer support to clients using softwares including Zendesk, Gorgias, Slack, Tawk, Outlook, Facebook, Live Chat, etc. You can check my portfolio for the similar projects I have done as well. Feel free to contact to discuss further on the project.

Greetings, I am a highly professional customer service representative with extensive experience in receptionist and appointment setting roles. With advanced-level knowledge in customer service and a strong commitment to excellent customer satisfaction, I am confident in my ability to handle a comprehensive range of duties. My skills include efficiently scheduling appointments using appointment scheduling software (Zoho, Odoo), handling incoming calls and emails from customers, and effectively managing customer inquiries and complaints. I am well-versed in various CRM software and email management tools, ensuring accurate filing and updating of customer information. What sets me apart is my strong interpersonal skills, which allow me to establish positive relationships with customers and colleagues. I am organized and excel at prioritizing tasks efficiently to ensure no details are overlooked. I am eager to contribute my expertise to your team and am dedicated to my professional growth within the customer service field. I am confident that my abilities make me the ideal candidate for this position. Thanks Nikky

Hi There, I am an experienced virtual assistant, with 10+ years of Secretarial, Data Analytics and Customer Service experience. I am keen to start on your project and would love to have the opportunity to discuss the details further with you. Looking forward to working with you! Thank you.

I have an experience as an appointment setter, cold caller and virtual assistant in many fields such as : -real estate -fitness -selling PPE materials. -I have successfully scheduled appointments and closed deals in thlse fields. -I worked as an hr recruiter , posting job offers on platforms such as Facebook for the real estate field to deliver some of the prospects who want to work as a Cold callers. -I'm well-versed in using CRM software, such as Zoho Dialer and Mojo Dialer, which has helped me efficiently manage customer interactions. - Ability to communicate effectively across multiple channels, including phone, email, and chat, which makes me a versatile and valuable asset in any sales team.

Hey Nhung D., This is Kabeer, TOP 1% Among All Freelancers (Rising Talent). I have gone through your work requirements for Customer Service & Receptionist & Appointment Setter and I am perfect for it and here is why: I'm a Google and Meta Certified professional with over 7 years of expertise in Marketing, boasting an extensive track record in international markets like the USA, UK, Saudi Arabia, and the UAE, having served 170+ clients. Action plan > ⚡️ Content Creation including Content Ideation, Copywriting and Graphic Design. ⚡️ Social Channel Optimization. ⚡️ Trend Analysis. ⚡️ Hashtag Strategy. ⚡️ Building Digital Presence without $0 Media Buying. ⚡️ Proven track record in creating Statics, Reels, Stories, Carousels and Blogs. ⚡️ Consistent Posting and Scheduling. ⚡️ Website Audit. ⚡️ Marketing Insights, Daily Reporting and Community Engagement. For a glimpse of my past work, here are my portfolio links: https://www.freelancer.com/u/kabeerkhan9 Please initiate the chat further so I can provide you with a tailored Marketing strategy and Roadmap to follow. Best Regards, Kabeer Khan

Hello Nhung D., I have over 5 years of experience in Marketing, specializing in developing strategic plans to effectively promote products and services. I have carefully read your project requirements and I am confident in my ability to provide a proper solution. To ensure the success of your marketing campaign, I will leverage my expertise in digital marketing, content marketing, social media marketing, SEO, and analytics. By utilizing these channels, I will enhance brand visibility, drive traffic, generate leads, and foster community engagement. Additionally, I will create compelling content that aligns with your brand messaging and resonates with your target audience. I would like to connect with you in chat to discuss your project further and address any questions or concerns you may have. Best regards,

Yo! I can help to complete your "Customer Service & Receptionist & Appointment Setter" project as per your requirements. I am an MBA writer with 5 years of experience. I have all the skills needed for your project such as Appointment Setting, Marketing, Sales, Customer Service and CRM. I can deliver quality content within Short Deadlines. Besides, I can guarantee you A+ quality work that is free from Plagiarism and at an affordable price. Please, Let's discuss more over the chat. Thanks & regards.

Hello sir,, I am interested in your project and I would like to know more details. My Firsts target is satisfaction to my client. We have an expert team for do that what you exactly wanted. Just give us a chance to show the talent. Kindly drop a message so we can discuss it. Hard Request please…….

With a passion for providing exceptional customer service, I believe I'm an excellent fit for your project. Coming off the back of my Bachelor's Degree with a strong background in Information Technology, I have developed insightful skills which can empower the comprehensive scope of duty required from this job. Proficient in Microsoft Excel, Word, and Database Management Software, I can guarantee effective filing and updating of customer information. My experience in virtual assistance has trained me on how to delicately handle tasks with keen attention to detail and efficiency. My exemplary organization skills combined with my excellent CRM software, email management tool, and appointment scheduling software capabilities put me on top of the game to efficiently handle any customer inquiries, complaints or scheduling duties that comes my way. I greatly understand the importance of excellent customer service for any business to thrive and I'm deeply committed to providing just that. As a highly personable individual, I'm known for building strong rapport with clients/customers which always leads to increased satisfaction. With me on board, your customers would feel appreciated and heard – improving their trust and loyalty towards your brand. Let's dive into a great professional partnership!

Dear Hiring Manager, I am writing to express my strong interest in being part of the customer service team. I am excited about the opportunity to apply my skills and knowledge in a practical setting and contribute to your organization's success. I have gained a comprehensive understanding of business concepts, legal principles, and procurement strategies, which I believe makes me an ideal candidate for this position. I have a solid foundation in administration and inventory management, and I am eager to apply these skills to real-world scenarios. I am confident that my strong analytical skills, attention to detail, and ability to manage multiple tasks simultaneously would make me an asset to your team. Additionally, my legal background has equipped me with excellent research, writing, and critical thinking skills. I am a highly motivated and enthusiastic individual, eager to learn and contribute my skills to your organization. I am a quick learner, adaptable to new environments, and thrive in fast-paced and deadline-driven situations. Furthermore, my strong interpersonal and communication skills allow me to collaborate effectively with colleagues at all levels of an organization. I am confident that this opportunity would provide me with invaluable hands-on experience, and I am committed to making a meaningful contribution to your team's success.

I am a social specialist, engaging with world banks, working for the government and NGOs. I have experience in promoting projects with groups of people, approaching it with great professionalism and charisma. I have a natural ability to connect well with individuals and possess excellent voice modulation, having also engaged in radio broadcasting.

Hi there! As an experienced Customer Service/support, your advertisement sparked my interest. When reviewing the position requirements, I was excited to find that my qualifications and personal strengths align with your needs and mission. I bring a comprehensive set of skills that I believe will be valuable. I am excited to contribute my talents and proficiency in communication to your project. As an engaging communicator, my focus on building strong professional relationships has been a beneficial asset throughout my career. Thank you for your time and consideration of my candidacy. Challenge-me!

Hello, With numerous diverse roles and experiences in the professional arena, I am your go-to freelancer ready to take on the Customer Service & Receptionist & Appointment Setter job like no other. Having honed my skills as a virtual assistant, I know what it takes to handle various administrative tasks with precision and elegance. My adeptness with scheduling tools such as Calendly, organizational prowess, and good familiarity with software like Google Workspace and Zendesk is definitely handy for appointment setting and data management as you need. Moreover, my Airbnb co-hosting profile has endowed me with great interpersonal skills and customer-centric approach that ensure positive customer relationships - crucial for a role that demands handling inquiries and complaints. I have proven myself a reliable problem-solver through prompt and helpful email, chat, and phone responses in a similar position. Not only do I excel at multitasking efficiently and meeting deadlines but also my adaptability enables me to readily embrace new challenges and learning opportunities - an essence for success in today's fast-paced world. This combined with my unwavering commitment to providing excellent customer service will be a valuable asset for your team. Let's collaborate now for an exceptional working experience! Regards, Jennifer

In my nine-year career as an executive assistant in Singaporean multinational IT consultancy firms, I've honed skills crucial for your freelance customer service representative role. Proficient in calendar scheduling, customer correspondence, and complaint resolution, I am well-suited for your requirements. In previous roles, I adeptly managed diverse inquiries using Freshdesk, ensuring smooth workflows. My expertise in appointment scheduling, CRM tools, and email management align with your specified responsibilities. With advanced-level customer service experience, I offer technical familiarity, strong interpersonal skills, and organizational efficiency. Committed to delivering excellent service, I am enthusiastic about contributing to your freelance position. Thank you for considering my application. I look forward to discussing how my skills align with your needs. Sincerely, Catra Bhaskara

Me encantaría ser parte de su equipo como Representante de Servicio al Cliente. Con experiencia sólida en recepción y gestión de citas, y habilidades en software CRM, creo que puedo hacer una contribución valiosa . Soy proactivo resuelto y orientado a la satisfacción del cliente. Estoy emocionado/a por la oportunidad de discutir cómo puedo aportar a su equipo en una entrevista. Gracias por considerar mi aplicación. Saludos, brayan andres castrillon

Hi! I am thrilled to apply for the Customer Service Representative role at your organization. In my four years of experience in customer service, I’ve always strived to deliver proactive, tailored, and timely support, making customers consistently feel cared for. In my prior role as a Customer Support, I gained extensive experience across several facets of customer service, including: answering customers’ inquiries, managing sensitive customer information, managing social media accounts, providing personalized support, resolving complaints processing orders and generally delivering a great customer experience promptly and professionally. I always strive to improve my skills, learn on the job, and deliver enjoyable customer experiences. I am also well acquainted with different customer support tools and CRM such as Zendesk, Freshdesk, Intercom, Hubspot. I have also worked as a Virtual Assistant for a director of a property management company where I assisted with managing her calendar. While I used Google calendar for this, I am also well-versed with Calendly and Acuity, and can efficiently schedule appointments for you. I am available to work for the required hours. I aspire to grow with your company, and the experience I will gain in your organization will enable me to develop more skills and set me up for professional success. Thank you very much for your time and consideration. I look forward to hearing from you. Kindest regards, MaryAnn