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Customer support for marketing company

$25-50 USD / hour

Closed
Posted over 8 years ago

$25-50 USD / hour

A digital marketing company, we are looking for enthusiastic and client-oriented customer support representatives to assist our team and address our clients requests (by email, live chat, phone calls). Good level of English required. Knowledge of other languages is a plus. Please apply if you are interested with some details of similar experience
Project ID: 9206155

About the project

45 proposals
Remote project
Active 8 yrs ago

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45 freelancers are bidding on average $33 USD/hour for this job
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Hi! Our business is to make yours effective and efficient. We have a sound understanding of our Clients’ operations and corporate goals. As one of the pioneer professionals in the call center industry in the Philippines, we continually bring knowledge and new ideas to them. Forward thinking, resourceful professional, Total client satisfaction defines our success. Just a quick introduction, with more than 10 years of experience in Sales, Marketing and Customer Service who understands that the power of a good relationship with customers and clients establishes a successful business and repeat sales. We have been offering Business Process Outsourcing Services to our clients and have built our business on quality services like Customer Service, Chat Support, English online Teacher, Outbound sales, Article Writing, Blog, Data Entry, Data processing, transcriptionist, Lead Generation, Social Media Marketer, VAs to name a few. We are a highly skilled and smart professionals to deliver your project base on your requirements. English is highly used in my country and we speak good English. I also have agents who have more than 5 years telemarketing, data entry, email handling and customer service experiences - who have been also my agents for all our past and present projects. Good teamwork has always been a feedback by our clients. Please do let me know if you have further questions. Cheers, JM
$25 USD in 40 days
4.8 (44 reviews)
8.1
8.1
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share more details. PM im online. I have 6 years of experience in customer support and admin support tasks. I have done live chat support (olark), admin support, email handling, phone support, content moderation, ticketing system (zendesk, freshdesk, happyfox), list creation, web to excel tasks, product entries, data scrapping, real estate tasks and more admin related tasks.
$25 USD in 20 days
4.9 (60 reviews)
6.7
6.7
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Hello, I am interested to work with you as a customer support, I have a bachelor degree in Computer Science, Diploma in Network administration, Diploma in Human Resource & Quality Management. I worked as Salesman and Marketeer in Local/International firms, In addition to my skills in Translation to Arabic and other office skills. Please feel free to provide more details about your company and the tasks, responsibilities,,,, ect. Look forward to work with you for long-terms. Thanks! O. Hassan
$30 USD in 25 days
5.0 (20 reviews)
6.6
6.6
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Hi there, I am interested to learn more about this opportunity. How many hours a day? Which time zone? When do you want to start? Please advise. Thanks & Regards, Mahtab
$25 USD in 20 days
5.0 (71 reviews)
6.4
6.4
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Greetings dear hiring manager, i have 10+1 workers in my team with fluent in English language. we can do work according to your requested working hours + you will be 100% satisfied with our services, kindly PM me for further discuss, awaiting for your positive response, Thanks with best regards, Ambari.
$30 USD in 3 days
5.0 (42 reviews)
5.0
5.0
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I am expert virtual assistant. data entry worker and web researcher I can meet all of your requirements, you can check my profile and reviews I can do trial work before hire me I will wait for your reply Regards, Sultan
$26 USD in 40 days
4.9 (35 reviews)
5.2
5.2
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Hi Thanks for checking my application. Lets talk more about your requirements for customer support handling for your business. I am having strong skillset with handling clients over phone & chat / email. Thanks Gary
$27 USD in 1 day
5.0 (2 reviews)
4.8
4.8
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Have done telemarketing for about three years now. Selling different products and services. I am also very organized and very professional with a Bachelors in Management from an USA University
$30 USD in 5 days
4.6 (7 reviews)
4.8
4.8
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Dear Hiring Manager, I am a Sri Lankan university student currently studying in a UK university in Sri Lanka and I am very interested in this position.I'm currently working as a customer service representative for a VPN company part time and I have an excellent knowledge of English. My most recent job was as a personal assistant to the Hiring Manager of a US based company(where I worked for 6 months and stopped because my client had to end the contract as there was no work anymore) and I was responsible for making follow up calls ,email management and much more.I always helped him to focus on his bigger goals while I managed all the minor things in life. I have experience working as a VA/PA, telecaller, research assistant and a recruiter for a lot of clients outside this portal and my work samples can be viewed in my portfolio. I am an incredibly fast learner and I am a multi tasker. I can wear "many hats" and still be perfect at everything. I would love to be a part of your organisation and help you in any way I can! Looking foreword to hearing from you! Thank you! Sachini
$33 USD in 10 days
4.2 (16 reviews)
4.7
4.7
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Hi there. My name is Charlene. I do hope that all is well with you. I am very much interested in this project and hope we can discuss further after having read my proposal. I have been a Freelancer for the past 2+ years handling projects such as Data Entry, Admin and a few areas in Sales and Marketing. Before then, I worked 4 years at a law firm doing the duties of a Receptionist, Office Attendant, Legal Clerk and Personal Assistant. I also did 2 years at a Cable, Internet and Phone company (Comcast) as a Customer Account Executive where I handled billing, technical support, etc. I am competent with the use of Microsoft Office, Open Office and have a current typing speed of seventy (70) words per minute with 100% accuracy. I am a very much reliable and ambitious individual with a positive attitude who works sincerely and has great determination to complete task. I believe that being discreet and pleasant will make me a suitable applicant and trust that I would be a valuable asset to you. My objectives would be to utilize my knowledge, skills and experience in any obstacle that may come my way. A voice sample is available in my Portfolio. Please have a listen. CV will be presented upon request. Bid Negotiable. Looking forward to having a chat with you!
$27 USD in 25 days
5.0 (3 reviews)
3.9
3.9
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Dear Employer, I have a 14+ years of experience with customer services. I have the ability to handle and respond client queries on phone, emails and livechat. I also have experience of escalations and logging cases and documenting them. Hope to hear from you. Regards Mana
$27 USD in 3 days
5.0 (4 reviews)
2.9
2.9
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Dear sir/madam, We've read your request and find ourselves very interested in this task. We are a team of highly competent bilingual (english-spanish) and organized engineers and we'd love to take some of that workload off your hands. We understand you want to hire a party who is capable of executing your customer support processes, but more importantly, you need to consolidate a solid customer service oriented team that can treat your customers with a high degree of skill and professionalism. That is no problem for us, we can take care of the job. This is a team made up by two individuals, namely myself and my husband Victor. We both have different capabilities and areas of expertise, i mainly teach for a living but when it comes to the customer service field he is the one who can provide the most valuable input because of his experience as a bilingual CSR in outsourcing customer service call centers. If you allow Data Solace to take part in this initiative, then we will not only execute your standard processes as per your specific instructions, but will also try to perform flawlessly in each contact event. Earning a good reputation is our top priority, thus exceeding your expectations is a must for us. Please, do not hesitate to contact us with any questions you may have about this team or any other matter whatsoever. We look forward to creating some time for you. Yours faithfully, Cecilia Anaya Web sontact at Data Solace
$25 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I have experience in working as a customer service with good communication skills. I would be interested to work over live conversations and client servicing.
$41 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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Hello, I am a new user and I would like to working, I have some experience with online selling and buying on e bay service. More about me you can read on my profile, or contact me. I can assist you by e mail, or chat, but not by phone because spends can be very high. I am in a time zone GMT +1. More about me you can read on my profile or contact me Best regards
$41 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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Hello, This project interests me because I feel that I can showcase my skills in customer service and virtual assistance; and as I am American, I am fluent in English. That being said I am also proficient in French and Spanish. I plan on using my language and people skills to communicate directly and efficiently with your customers, easing any problem they may have. I have open availability and can be contacted either through e-mail or my personal mobile. Please keep in touch and thanks so much!
$41 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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Dear Hiring Manager, I'm willing to join you immediately. Please take my interview than we can further discuss about work. Regards, Sadia
$33 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi, I have more than 2 years of customer care experience working with companies like Dell. I worked in BPO and KPO both. I am totally eligible for applying for this position. I will put my sincere efforts in working as per the expectation. Number of hours to be worked can be increased as required. Really, Look forward to work with you.
$41 USD in 2 days
0.0 (0 reviews)
0.0
0.0
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Good work ethic
$30 USD in 60 days
0.0 (0 reviews)
0.0
0.0
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Dear, I am writing to you with regards to the recent customer support position that I saw advertised on the freelancer.com I have a total of 5 years work experience in Call Center field and am confident that I am the best candidate for your vacancy. My present position has taught me the importance of clear communication and customer service over the phone. In my current role I resolve customer problems, give sales pitches and take accurate notes of conversations with customers. I have received excellent performance evaluations from my managers and have been formally recognized by them for my contribution towards my department’s success. I am a goal and results orientated team player who is reliable, punctual and experienced in taking inbound calls from customers regarding products and services. Over the phone I will be an excellent ambassador for your company, and someone who will create a professional first impression that customers will remember for the right reason. My work summary and job experience include entering information into the computerized database. The type of information varies from company to company. Information might be text based or numerical. It could be paper-based information that needs logging into spreadsheets or databases. Technical Skills • MS Word • MS Excel • Outlook • Typing skills - 65wpm • Excellent spelling and grammar skills • Database management Should you find interest in my application, then I will be available for an interview at your
$33 USD in 25 days
0.0 (0 reviews)
0.0
0.0
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Hi I believe in my responsibility when your project on my hand. I have lot of experience in this particular job. I can ensure you if you give me the chance to do this, I'll give my 100% to success your project. I performed many different types of campaign. I was a leading agent of AFLAC HEALTH CARE campaign in California. I worked with COCA COLA COCK MACHINE SEALS campaign from Coca-Cola. I was a CRE in a privet Telemarketing company for more than a year. I have the quality which you want. I have a good environment for telemarketing. I'm able to work under pressure. And, I'm available for your project more than 35 hours per week. I hope you will keep me on your mind. With most respect- Mahfuz Ahmed
$27 USD in 20 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of FRANCE
Paris, France
5.0
24
Payment method verified
Member since Feb 26, 2010

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