Customer Service - inbound call and email handling

Hello, My Name is Rudolph. I'm a trained and experienced Customer Service and Technical Support Agent that worked for Asus, Amazon and Microsoft delivering excellent Customer Service and Support through E-mail and Live Chat Support. I've read your requirement(s) and I'm familiar with the functionality as you mention in the description, i know what you would like to accomplish with this project and I have the skills, tools and resources to complete it. I will ensure that your customer's receive excellent customer satisfaction at its highest level. I believe that if you treat a customer well and exceed their expectation(s) he/she will be a customer for life. If you would like to discuss further details, please feel free to contact me. Thank you for your consideration.

Dear Hiring Manager, I'm confident that I'm perfect fit for this project as my skills and experience matches your requirement. I posses strong desire to work with you and succeed in this role. Thanks.

Hi, I have perfect English grammar. I have 3 years of experience in email handling of US customers, which gave me excellent customer handling skills via text. I can write very clean emails in a professional way. I have provided email support for a product Rabbit TV. I have also provided email support for an App builder software. I have also great phone skills if there is any call handling required. I can speak English and Urdu/Hindi. I have overall more than 6 years of experience in customer handling. I own a high speed Laptop with Win 8 installed. Regards Ehtiram

Hi, I'm interested with this project. I understand Cantonese / Mandarin and Malay. Appreciate you can provide more information. Thanks!

A proposal has not yet been provided

I will be honest, this is my first freelance job. I have been working in IT for the last 15yrs and am very familiar with everything IT related and can type around 100 words per minute. I would definitely be a huge asset to any company since i'm a hard worker and put my 100% into every job i do.

Over 10 years experience in customer service newly registered with Freelancer. Your business and your customers are my priority. I have always had a genuine love of sales and customer service and always look for positive solutions to all situations . In my many years of experience in customer service I have worked in customer support, technical support , live chat & ticketing. Over 1,000 hours on Upwork. I have experience navigating all levels of business, and I excel in both employee and management roles. I will be a great asset to your business and look forward to working with you.

Over the years I've been a customer service representative for voice chat and email support. I am responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancellation, and other queries. As a customer service representative I interact with a company’s customers to provide them with information to address inquiries regarding products and services. In addition, I deal with and help resolve any customer complaints.

I have worked for EGS (Amazon 3rd party partner) as Customer Service Agent, also for "CNT" As telemarketer I have possibility to work full time, I can easily empathize with the potential customer. Also I'm able to start ASAP. Thanks in advance.

I devote all my time to freelancing so I am will be available all the time for customer support and everyother aspect required.I am an engineering stundent and i have good observation skill and good manners.

A proposal has not yet been provided

Hardworking and motivated female for online/virtual work. Ideally for 25-40 hours per week. I am extremely self sufficient and you can trust me to get the job done. Proven experience in Communications, Sales and Customer Service.

I'm very interested to apply for this position.I was a call center agent for the past years in the leading BPO company here in the Philippines. Worked for US financial and telecommunications accounts in the call center like Salliemae, Ebay NA and T-Mobile USA. Calls are both International Inbound and Outbound.I was a part of General Care Representatives w/c handles all the concern of the customers including troubleshooting, refunds, new accounts, order processing, delivery requests, up selling and billing.I do have experiences how to talk and work w/ customers especially how to give good customer service. I also worked as a VA for a seller in Amazon and as an appointment setter for a Timeshare marketing firm and a Car Dealer company. I am eager to work ASAP and overtime.I want to share my learning and be part of your team. Hope to work with you soon. Thank you.