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    5,000 voip jobs found

    ...customer profile, concise value proposition slides, and direct access to myself for pricing and technical clarifications. Your mission is to identify decision-makers, initiate contact, articulate our solution’s business impact, and progress each prospect to a booked discovery meeting (or, if you are comfortable, straight through to contract). Familiarity with common SaaS or telecom deal cycles, VoIP dialers, and CRMs such as HubSpot or Salesforce is a plus; what truly matters is your ability to create new pipeline fast. Deliverables I will track • Weekly report from your CRM showing calls made, live conversations, and meetings set • Recordings or call notes for quality review • A forecast update every Friday with next-steps and obstacles Performan...

    $24 Average bid
    $24 Avg Bid
    7 bids

    ...Automated tests that spin up multiple accounts in parallel and confirm success. • A short technical read-me explaining setup, environment variables, and deployment for web, mobile, and desktop targets. • Demo video or live session showing at least ten accounts created without triggering PerimeterX. To help me choose quickly, please share: • A brief note on previous Textnow or comparable VoIP/SMS integrations. • Specific techniques you’ve used to bypass PerimeterX (feel free to redact sensitive details). • Estimated delivery timeline and any third-party services you’ll need access to. I’m ready to move fast and will provide prompt feedback on milestones and test runs. Requirement: This project must be tested for 7 working ...

    $137 Average bid
    $137 Avg Bid
    74 bids

    I’m gearing up for a focused lead-generation push in the events and exhibitions space and need an experienced cold caller to make it happen. The sole ...• You summarise call outcomes in a shared Google Sheet at the end of each working day so I have real-time visibility. • Minimum daily target: 25 completed conversations that fit our criteria. I’ll supply the initial prospect list, basic talking points, and a branded email template for any follow-ups you need to send. If you use a preferred dialer or CRM, let me know; otherwise, I’ll give you VoIP log-ins. Fluent English, a confident phone presence, and prior cold-calling experience in B2B events or exhibitions are essential. If you can hit the numbers while keeping notes clean and accurate, let’...

    $9 Average bid
    $9 Avg Bid
    5 bids

    Project Overview: The application should support real-time audio calling, meeting creation, and dial-in/out capabilities. It should be scalable, secure, and user-friendly. Key Features Required: * User registration & login (email, OTP, or social login) * One-to-one and group video calls * Meeting scheduling & joining via link * Dial-in/dial-out functionality (VoIP or PSTN integration) * Call recording (optional) * Screen sharing * Chat during calls * Admin dashboard * Push notifications Platforms: * Web application (React / Angular / Vue preferred) * Mobile apps (Android & iOS - Flutter/React Native preferred) Backend: * Node.js / Python / Java (open to suggestions) * WebRTC / Agora / Twilio / Jitsi integration Other Requirements: * Strong experience with real-ti...

    $55 Average bid
    $55 Avg Bid
    27 bids

    ...conversations. What you’ll actually do each day: • Dial the numbers I provide, follow a simple customer scenario, and record the interaction. • Fill in a short review form immediately after each call, noting anything that affects service quality. • Upload the raw recordings and your completed form through Freelancer so I can compile weekly performance reports. You may use a landline, mobile, or reputable VoIP solution, as long as audio is clear and the caller ID shows a UK number. A stable internet connection and quiet environment are essential. Please let me know your hourly rate in your bid. Payments will be released solely through Freelancer; this is a freelance engagement, so no statutory deductions or benefits apply. I’m looking to start next w...

    $16 / hr Average bid
    $16 / hr Avg Bid
    11 bids

    I need a driven, articulate cold-caller to connect with residential homeowners, introduce the value of our roof inspections, and lock in qualified appointments for my field reps. You’ll work from my prospect lists inside our cloud CRM, dial through your own preferred soft-phone or our VoIP line, and keep concise notes on every conversation so the sales team walks in fully briefed. You must already know how to ease homeowners into discussing roof health, handle the usual price and timing objections, and confidently move the call toward a firm date and time. Expect to average several solid bookings per hour once you settle into the script; I’ll supply call guidelines, objection-handling cheatsheets, and live feedback during the first few sessions. Deliverables • Dai...

    $11 / hr Average bid
    $11 / hr Avg Bid
    25 bids

    ...that three-hour window you will: • answer incoming calls and place quick outbound callbacks when required, • reply to customer emails in a friendly, concise tone, and • keep our live-chat widget active so no visitor waits more than a minute. A rock-solid, high-speed internet connection is essential—dropped calls or slow chat responses won’t work for us. I currently forward calls through a VoIP line. Please be punctual, detail-oriented, and comfortable switching between phone, email, and chat channels seamlessly. A short end-of-shift summary (call log, resolved tickets, anything pending) will wrap up each day so I can pick up where you leave off. Outbound sales is also a must. If you have a calm phone presence, clear English, and experience ju...

    $17 / hr Average bid
    $17 / hr Avg Bid
    30 bids

    ...Listen actively, resolve the caller’s question on the spot when possible, or record concise notes in our CRM for any issue you must escalate. • Keep average handle time reasonable without rushing customers; empathy and clarity matter more than speed. • Maintain accurate call logs and update ticket status so the rest of the team always sees the latest information. You’ll work with our existing VoIP system (we’ll provide credentials) and a lightweight web-based CRM. A quiet workspace, a reliable internet connection, and a headset with good noise cancellation are essential. Deliverables will be simple: daily call reports exported from the CRM and a brief end-of-week summary highlighting common questions or recurring pain points you notice. If you&r...

    $253 Average bid
    $253 Avg Bid
    28 bids

    Our Europe- and Asia-based customers ring in every day with product questions, order issues, and general service needs. They expect the warmth and clarity that only a native...not mandatory. What you will actually do – Pick up inbound calls (or return scheduled calls) in the customer’s language. – Listen, troubleshoot, and walk the caller through a solution or next step. – Record a short English summary in our CRM so the wider team can follow up if needed. – Maintain a professional, culturally aware tone that reflects our brand. A quiet workspace, a dependable phone/VoIP setup, and previous customer support experience are must-haves. Let me know which language(s) you cover, your typical availability in local time, and a quick example of a tricky call ...

    $7 / hr Average bid
    $7 / hr Avg Bid
    1 bids

    I need a seasoned cold-cal...craft and deliver persuasive outbound pitches that emphasize how our integrated web and mobile teams shorten time-to-market and reduce total cost of ownership • uncover each prospect’s current digital priorities, project timelines, and decision-making process • secure a firm commitment for a follow-up meeting or technical discovery call with our leadership To make that possible, I will supply a VOIP seat, brief messaging guidelines, and access to our CRM so every touchpoint is logged and tracked. I expect concise call notes, next-step recommendations, and a weekly roll-up report so I can see the pipeline you are building. If you have a history of booking enterprise appointments for development agencies—and you genuinely enjoy ...

    $31 / hr Average bid
    $31 / hr Avg Bid
    10 bids

    I need a fully-functional auto dialer built for my company and I want it up and running fast. The core requirement is seamless VoIP service integration so my agents can place and receive calls directly through the platform without juggling extra software. Here’s what I expect: • A stable dialer application that can import contact lists, initiate outbound calls, and display real-time call status. • Direct integration with the VoIP provider I’ll share once we start, including proper authentication and fail-over handling. • A clean, web-based interface where agents can log in, see their queue, and record basic call outcomes. • All source code plus clear deployment and user documentation so my in-house tech team can maintain it afterward...

    $496 Average bid
    $496 Avg Bid
    65 bids

    Zoho CRM Enterprise Build – Sales OS (SMS & VoIP Integration) We are a UK-based renewables installation business seeking an experienced Zoho CRM specialist to implement a fully specified sales operating system. This is not a discovery project. We have complete technical documentation (83 pages across three controlled documents, full field matrix, validation logic, workflow pseudo-code, and process maps with IF/THEN permutations) ready for implementation. We are now looking for a capable implementation partner to build exactly what is specified. Scope – Phase 1 Users: 6 (Sales, Manager, Admin) Modules included: Leads Contacts Accounts (Household model) Sites (custom module) Deals (pipeline enforcement engine) Lead Gen Providers (custom module) Funding Sch...

    $397 Average bid
    $397 Avg Bid
    159 bids

    I’m running a lead-generation campaign that targets B2B decision-makers and I need native-level callers in Latvian, Estonian, Swedish and German to bring it to life. You’ll be phoning pre-qualified company lists, uncovering interest in our product, and capturing the key data points my sales team needs to continue...generated and any qualitative feedback from the market. Success Criteria 1. Accurate data capture for every positive lead. 2. At least X qualified leads per Y calls (we’ll set realistic numbers together). 3. Professional representation of our brand—no hard selling, just value-focused conversation. If you have prior experience with B2B outreach in any of the listed languages and reliable VoIP or dialer tools, let’s discuss call targets...

    $21 / hr Average bid
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    3 bids

    ...profile I’ll provide. • Use local property listing, extract them into excel and check them with some other portals for the prices. I’ll need you online during Central European daytime so we can exchange information quickly. Please be comfortable using ChatGPT for rapid content summarisation, Excel for clean data sheets, and Word for concise reports; familiarity with any additional scraping or VOIP tools is a plus. If we are both happy with the results, I plan to continue on an hourly basis for roughly 6–10 hours per week. When you reply, let me know: • Your spoken and written German and English proficiency level • Your typical weekday availability in CET hours • Any previous experience with German real-estate research - your expect...

    $129 Average bid
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    20 bids

    ...and scheduling. Who you’ll be calling Think independent operators and small chains across Healthcare (physios, dentists, chiros), Home & Commercial services (cleaners, landscapers, gutter crews), Trades (builders, sparkies, plumbers, glaziers), plus Automotive repairers and Professional firms such as lawyers or accountants. Call directly from Google Map searches, simple. Must have your own voip phone system and reliable internet to call Australian businesses. What you’re offering them A free Google Maps visibility audit that pinpoints why they aren’t ranking in the local pack, plus easy DIY fixes or a paid option with my team. Your goal is a 15-minute Zoom session where I or another strategist deliver that audit live. Pay structure • $50 AUD...

    $287 Average bid
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    8 bids

    ...field enforcement Blueprint-style pipeline control Hard and soft duplicate detection rules UK postcode validation and normalisation workflows SMS automated first-touch with logging and opt-out enforcement VoIP click-to-call with automatic call logging and outcome enforcement Stage duration alerts and quote expiry alerts Data migration from Excel with deduplication Role-based field visibility and permissions Operational dashboards for sales performance Full documentation will be provided to shortlisted candidates only. Integrations SMS: Twilio (preferred) or MessageBird VoIP: 3CX / Aircall / CloudTalk (final provider to be confirmed) You must be comfortable configuring: API authentication Webhooks Activity logging Opt-out enforcement Error handling logic ...

    $374 Average bid
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    114 bids

    I run a residential house-cleaning service and nee...heard, understood, and respected. Daily access to a reliable phone setup, a quiet workspace, and strong internet is expected. You’ll log each interaction inside our web-based booking system and note any follow-ups I need to handle personally. At the end of every shift, you’ll drop me a brief summary so I can keep tabs on patterns, wins, and areas to tighten up. If you know your way around standard VOIP tools or cloud phone platforms, that’s a plus, but the real key is people-first communication. Let me know about similar service roles you’ve handled, the call volume you’re comfortable with, and the hours you’re available. I’m ready to bring the right voice onto the team and keep our clie...

    $172 Average bid
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    19 bids

    I’m building a brand-new, outbound-only call center that will focus exclusively on sales calls. I already have my target market and product line defined; what I need now is an experienced professional who can translate that vision into a fully functioning operation. Here’s what I have in mind: • Technology blueprint – recommendations for VoIP provider, dialer (predictive / power), CRM integration and call-recording tools that suit an outbound sales environment. • Process design – call flows, scripting guidelines, lead-list management and compliance checkpoints to keep agents efficient and conversations legally sound. • Implementation roadmap – timeline, staffing plan, onboarding playbook, plus KPI definitions so I can monitor conver...

    $488 Average bid
    $488 Avg Bid
    20 bids

    Our Europe- and Asia-based customers ring in every day with product questions, order issues, and general service needs. They expect the warmth and clarity that only a na...mandatory. What you will actually do – Pick up inbound calls (or return scheduled calls) in the customer’s language. – Listen, troubleshoot, and walk the caller through a solution or next step. – Record a short English summary in our CRM so the wider team can follow up if needed. – Maintain a professional, culturally aware tone that reflects our brand. A quiet workspace, a dependable phone/VoIP setup, and previous customer support experience are must-haves. Let me know which language(s) you cover, your typical availability in local time, and a quick example of a tricky call ...

    $12 / hr Average bid
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    4 bids

    We are seeking an experienced development with experience in SIP, Kamilio, FS and other telephony environments, must be able to build custom CPaaS (Communications Platform as a Service) platform. The system will provide a complete voice infrastructure layer, customer portal, developer APIs, and SDKs enabling businesses and developers to build voice-enabled applications and manage telephony services. The platform will be built using Kamailio as the SIP proxy/SBC, FreeSWITCH as the media server, and a modern web application stack to deliver scalable, secure, and enterprise-grade voice services.

    $10150 Average bid
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    39 bids

    You will receive between five and ten inbound calls a day from customers who want to place or adjust retail orders. You need to pick up each call promptly, speak with the shopper in clear and fluent English, and do three...issues about availability, sizing, delivery time frames, returns, or similar concerns. No payment is taken on the phone, so you will never handle card details—just the two data points above and a friendly, knowledgeable answer to their query. After every call, note the conversation in my order-management sheet and flag anything that needs my direct follow-up. You will work through my cloud-based VOIP line (I’ll share access) and Google Sheet order log. A concise daily summary of calls handled, orders logged, and any unresolved issues will be our ac...

    $659 Average bid
    $659 Avg Bid
    18 bids

    **Title:** Add Phone Number Masking + VoIP Click-to-Call Integration to Existing CRM **Description:** We already have a working financial CRM platform for managing leads and sales agents. We need a developer to add **phone number masking and click-to-call integration with our VoIP provider (Squaretalk or similar).** **Important:** This is NOT a full CRM build. The platform already exists. Only telephony integration and phone masking is required. **Scope of work:** • Mask lead phone numbers in the UI (agents should not see full numbers) • Implement click-to-call button • Integrate VoIP API (Squaretalk preferred) • When agent clicks call: * System triggers call via API * Agent gets call * Lead gets call * Calls connect (bridge) • Store rea...

    $493 Average bid
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    138 bids

    ...shared CRM (HubSpot) and send a brief confirmation email to the prospect. For efficiency I expect you to: • Place a minimum number of calls per day (we can agree on a target together). • Keep concise notes in the CRM so I can pick up the conversation seamlessly. • Provide a short weekly summary: dials made, conversations held, appointments booked, and notable feedback. Familiarity with common VoIP dialers, Google Sheets or similar, and basic CRM navigation is essential; clear, confident spoken English is non-negotiable. Experience booking workshops or professional-development programs is a plus but not required if you have proven appointment-setting results elsewhere. If you thrive on friendly persuasion and can consistently convert cold leads into warm meet...

    $6 / hr Average bid
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    15 bids

    ...rental platform, and secure their onboarding. Each confirmed listing counts as a sale and earns you €20; keep your close rate steady and I’ll add a performance bonus on top. To succeed you should already know the vacation-rental space—understanding hosts’ pain points lets you handle objections quickly—and you must sound fluent in English throughout the call. You’ll be working from your own dialer or VoIP setup, choosing the hours that suit you, so strong self-management is essential. Deliverables • Daily call activity report (number dialed, conversations, conversions) • A minimum of one verified onboarded property before payment is released • Ongoing pipeline notes so I can track bonus eligibility Once we’ve complet...

    $268 Average bid
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    7 bids

    ...(spoken and written) * Experience in sales, telemarketing, or customer support * Comfortable making outbound calls * Ability to work in Canada (EST) time zone * Reliable internet connection and quiet workspace * Basic computer skills (email, CRM tools) --- ### **Nice to Have** * Experience in moving/logistics industry * Experience using CRM systems (e.g., Bitrix24) * Experience with calling tools (VoIP systems) --- ### **Compensation** * Hourly pay: $4 – $8 USD (based on experience) * Performance bonus per confirmed booking --- ### **Why Join Us** * Long-term opportunity with a growing company * Performance-based incentives * Flexible work environment * Opportunity to grow into a senior sales role --- ### **How to Apply** Please apply with: * A short introducti...

    $522 Average bid
    $522 Avg Bid
    9 bids

    In my ...online access) and relaying the information accurately. • Logging the inquiry in a simple Google Sheet with name, phone number, topic, and outcome so we can track patterns. Strong spoken English and, ideally, a clear local language accent matter because clarity on the phone is vital. Internet-based calling tools such as WhatsApp Business or Zoiper will be set up for you; if you already handle VoIP headsets or similar soft-phone apps, you’ll settle in quickly. I’ll start with a brief orientation on our services and give you a concise FAQ document. After that, you can personalize conversations as you see fit, provided details remain accurate. Daily call logs are the only mandatory deliverable, and I review them every evening to spot repeat questions we...

    $78 Average bid
    Local
    $78 Avg Bid
    3 bids

    ...Firmware / software (source code) with build and deployment instructions. 4. Step-by-step installation and tuning guide. 5. Final cost summary: hardware subtotal, your software/service fee, and any optional add-ons. I will test the setup on-site; acceptance is granted once the broadcast is clearly audible to highway travellers during normal daytime conditions. System to be developed using voip on internet. Two locations ( multiple site delivery speakers desirable not essential)...

    $93 Average bid
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    8 bids

    ...(spoken and written) * Experience in sales, telemarketing, or customer support * Comfortable making outbound calls * Ability to work in Canada (EST) time zone * Reliable internet connection and quiet workspace * Basic computer skills (email, CRM tools) --- ### **Nice to Have** * Experience in moving/logistics industry * Experience using CRM systems (e.g., Bitrix24) * Experience with calling tools (VoIP systems) --- ### **Compensation** * Hourly pay: $4 – $8 USD (based on experience) * Performance bonus per confirmed booking --- ### **Why Join Us** * Long-term opportunity with a growing company * Performance-based incentives * Flexible work environment * Opportunity to grow into a senior sales role --- ### **How to Apply** Please apply with: * A short introducti...

    $75 Average bid
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    6 bids

    ...sales for my new online courses for one full month. Every agent you assign must sell confidently in both English and Arabic and already understand the nuances of the eLearning market—from handling objections around self-paced study to explaining certification value. outbound Calls International Your operation should run on a proper call-center stack: CRM software for pipeline tracking, a stable VoIP system for crystal-clear calls, and an Automatic Dialer to keep productivity high. I’ll supply product training, sales scripts, and daily lead feeds; you bring the talent, infrastructure, and management oversight. Success will be measured on enrollments closed, daily activity logged in the shared CRM, and end-of-week performance reports. If your team can demonstrate pr...

    $151 Average bid
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    5 bids

    I need a seasoned VoIP/SIP professional who can open reliable wholesale termination routes to Premium-Rate Number (PRTN) destinations worldwide. Voice call routing is the sole focus—no SMS or multimedia at this stage. The immediate goal is to secure stable, high-quality CLI or CC routes that reach the UK, the Caribbean, North America and any other international PRTN markets you can cover. I do not yet have relationships with wholesale SIP carriers, so you would be expected to bring your own interconnects or broker new ones on my behalf, handle the commercial negotiations, and deliver live test traffic that proves the route works at agreed ASR, ACD and PDD benchmarks. You will be working alongside our in-house mobile-security app team; your routes will ultimately feed fra...

    $188 Average bid
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    9 bids

    My React frontend for a soft-phone style VoIP app is already designed; the missing piece is a clean, reliable bridge into FusionPBX. I need you to wire the two together so that every key action in the UI is backed by live PBX logic. Scope of the integration • Call management – place, receive, transfer and hang-up calls directly through FusionPBX. • User registration – authenticate users against FusionPBX and pull their extension data on login. • Config management – let admins tweak extension or trunk settings from the app and push changes back to FusionPBX instantly. • Real-time updates & notifications – UI must refresh on state changes (ringing, answered, missed, registration status, config saves) without manual refresh. Wha...

    $199 Average bid
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    33 bids

    My React frontend for a soft-phone style VoIP app is already designed; the missing piece is a clean, reliable bridge into FusionPBX. I need you to wire the two together so that every key action in the UI is backed by live PBX logic. Scope of the integration • Call management – place, receive, transfer and hang-up calls directly through FusionPBX. • User registration – authenticate users against FusionPBX and pull their extension data on login. • Config management – let admins tweak extension or trunk settings from the app and push changes back to FusionPBX instantly. • Real-time updates & notifications – UI must refresh on state changes (ringing, answered, missed, registration status, config saves) without manual refresh. Wha...

    $190 Average bid
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    38 bids

    I’m launching an outbound campaign aimed squarely at blue-collar trades—think automotive shops, HVAC companies, construction crews, plumbers, and similar operations—and I need a proven phone pro to convert those owners and managers into new VoIP customers. Here’s what the day-to-day looks like. You’ll receive a fresh list of prospects, pick up the phone, and lead with our VoIP solution while weaving in Microsoft 365 and Managed Network/Endpoint benefits when they strengthen the pitch. Every conversation is logged in GoHighLevel, including outcome codes, next-step reminders, and any objections you hear. After each calling block, you’ll drop a short note on what resonated, what fell flat, and any tweaks you recommend for the script or targ...

    $542 Average bid
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    13 bids

    ...receive text messages from a US number and respond within 1 hour. You are paid for the additional hours worked. Preferred (Not Required): - Experience with Ubiquiti and/or Aviat (or similar) microwave radio configurations and supporting alignments - Experience with TP-Link Omada controllers, Deco systems, and Ubiquiti UniFi products - Experience with, or at least understand the fundamentals, of VoIP (we operate our own switch) - MikroTik certifications (MTCNA, MTCRE) - Cisco certifications (CCST, CCNA) or equivalent vendor-neutral credentials - ISP or service provider network experience What Success Looks Like: Success in this role means you become a trusted technical operator on our network and a reliable force multiplier for the rest of the team. You are not just capable of h...

    $21 / hr Average bid
    $21 / hr Avg Bid
    6 bids

    ...field enforcement Blueprint-style pipeline control Hard and soft duplicate detection rules UK postcode validation and normalisation workflows SMS automated first-touch with logging and opt-out enforcement VoIP click-to-call with automatic call logging and outcome enforcement Stage duration alerts and quote expiry alerts Data migration from Excel with deduplication Role-based field visibility and permissions Operational dashboards for sales performance Full documentation will be provided to shortlisted candidates only. Integrations SMS: Twilio (preferred) or MessageBird VoIP: 3CX / Aircall / CloudTalk (final provider to be confirmed) You must be comfortable configuring: API authentication Webhooks Activity logging Opt-out enforcement Error handling logic ...

    $333 Average bid
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    101 bids

    ...client, new inquiry, support, or billing question • handle quick FAQs such as hours, services offered, and ticket-submission steps • route the call to the proper staff member or ring group, or take a voice message and email/SMS the summary when no one is available Tech stack and integration wishes • Voice layer: Retell AI is my first choice—sell me on another only if it’s clearly better. • VoIP: SkySwitch (must keep existing trunk). • Orchestration: n8n or Make.com. • CRM: basic logging into HubSpot (caller details, intent, outcome). Operational rules – One phone number, business-hours vs. after-hours behavior. – Simple escalation; no multi-level IVR labyrinths. – Smooth, attended transfer with a co...

    $32 / hr Average bid
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    39 bids

    ...a native Spanish speaker from Latin America who can cover both live-chat and phone inquiries with equal dedication. The work is fully remote and spans 48 hours each week, with the first week serving as a paid trial so we can be sure everything runs smoothly. Here’s the workflow you’ll follow: • Greet customers in Spanish, clarify their questions, and resolve issues through our chat console and VoIP line. • Adhere to the simple scripts and step-by-step guidelines I’ll provide. • Keep a concise activity log at the end of each shift so we can track resolved cases and any follow-ups. What I’m looking for: • Native-level Spanish from a Latin American country. • Clear, friendly speaking voice and solid written grammar. • R...

    $190 Average bid
    $190 Avg Bid
    35 bids

    ...professional B2B outbound calls, qualify interest, and secure calendar appointments for our closer. You’ll be calling decision-makers or practice managers, following a concise value-driven script that I’ll provide (your input on tweaks is welcome). Conversations must be logged in our cloud CRM; if you already know HubSpot, Salesforce, or a comparable platform, you’ll feel right at home. A reliable VoIP setup, clear spoken English, and a track record of booking meetings in the healthcare space are essential. Deliverables (weekly): • Minimum number of connected calls agreed up front • Verified appointments entered in the CRM with full contact details • Brief call notes and next-step recommendations for each prospect I’ll supply the ca...

    $15 / hr Average bid
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    9 bids

    ...everyday questions about our products and services, then log each interaction in the help-desk/CRM that I provide. Clear, neutral spoken English is essential because you will often be the first human voice a customer hears. A calm phone manner, active listening, and concise note-taking are just as important. If you have worked with tools such as Zendesk, Freshdesk, HubSpot, Aircall, or any similar VoIP plus ticketing system, mention it so I know you can hit the ground running. Deliverables • Consistent real-time phone support during the agreed U.S. time zone shift. • Same-day entry of accurate call notes and ticket updates. • A brief weekly summary outlining frequent issues or feature requests. When you reply, let me know the time zone you’ll be coveri...

    $18 / hr Average bid
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    33 bids

    I’m preparing to launch a tele-medicine platform where an AI agent guides patients through voice calls and chat. Before we go live, I need a meticulous quality check ...Execution of that plan with clear evidence—screen recordings, logs, and concise bug tickets wherever issues surface. • A short report summarising pass/fail results plus actionable recommendations ranked by severity and effort. Include a detailed project proposal explaining how you will organise the tests, which tools you’ll use (e.g., BrowserStack, Firebase Test Lab, Postman, JMeter, or any VoIP analysis suite you prefer), estimated turnaround time, and how you will verify fixes on subsequent builds. I’m looking for a partner who can move quickly yet critically so we ship a rock-soli...

    $253 Average bid
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    23 bids

    ...Capture that information in real time, store it in our CRM, and label the call as qualified or not according to a simple ruleset we’ll define together. • If qualified, transfer the caller or drop a notification to my team with the call recording and transcript; if not, end the call politely. • Operate entirely by phone, integrating with a platform like Twilio, callrail, or an equivalent SIP/VoIP provider. • Provide a web dashboard (or direct CRM hooks) so I can review transcripts, listen to recordings, and tweak qualification logic without touching code. Acceptance criteria 1. A working cloud-hosted agent reachable from a U.S. phone number. 2. 90 %+ speech-to-text accuracy on common construction terminology during test calls. 3. Correct service-nee...

    $199 Average bid
    $199 Avg Bid
    69 bids

    I need a confident, bilingual caller who can switch effortlessly between Thai and English to approach restaurants, bars and nightclubs in Chiang Mai and turn quick conversations into qualified leads. The sole purpose of each call is to generate an...real key is a friendly, persuasive phone manner and accurate note-taking. Deliverables I expect: • Daily call log with number of dials, connects, and brief outcome notes • Spreadsheet of verified leads including company name, contact person, title, phone, email, and level of interest • End-of-week summary highlighting any hot opportunities or common objections If you already have access to VoIP tools or a local Thai SIM that keeps call costs low, that would be great. Looking forward to seeing how many quality prospec...

    $126 Average bid
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    6 bids

    ...legible at 32 px and stunning at 3 ft. 3. Stationery files meet standard print specs (300 dpi, 3 mm bleed). 4. Social banners export sharply at recommended platform dimensions. If something is unclear, flag it early so we can keep the process smooth. Looking forward to seeing a fresh, streamlined identity come to life. this is a communications solutions for small to midum businesses we offer VoIP and internet solutions. our new website which still under construction but you can check it to match the colors

    $104 Average bid
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    91 bids

    Configure a small Zadarma IVR menu (Currently have a FreePBX setup w/Zadarma numbers) Inbound numbers reach the right extensions/smart phone calls Connect Zadarma to Odoo CRM System I need my Zadarma account fully connected to Odoo’s native VoIP so that staff can place and receive calls without ever leaving the ERP.

    $17 / hr Average bid
    $17 / hr Avg Bid
    83 bids

    The task is straightforward: place targeted calls to sm...prospect’s attention in the first 30 seconds. • Real-time logging of each attempt in my CRM (or a shared spreadsheet if you prefer), noting call outcome and any relevant details the prospect shares. • A final lead sheet that includes the prospect’s name, direct phone number or extension, best email, company name, and a brief note on their expressed interest. Experience with outbound B2B calling, VoIP dialers, and CRM tools will make this run smoothly. I’ll provide a quick onboarding session to cover product knowledge and compliance points before you start. If you’re comfortable reaching gatekeepers, navigating objections, and leaving compelling voicemails when necessary, this projec...

    $6 - $7
    $6 - $7
    0 bids

    I’m looking for a reliable, friendly voice to handle p...fluent, confident English is essential; conversational Hindi is a strong plus because some callers prefer it. • Typical queries: order status checks, basic product information, and troubleshooting common account issues. A concise call-handling script and FAQ will be provided so you can start quickly. • Tools: you’ll log each call in my shared CRM (browser-based) and tag any follow-up items. A VoIP number will be supplied. Deliverables 1. Professional, courteous phone support during scheduled hours. 2. Accurate, same-day call notes in the CRM. 3. Weekly summary report highlighting recurring issues or suggested improvements. If you enjoy helping people and can keep conversations clear and empathet...

    $10 / hr Average bid
    $10 / hr Avg Bid
    33 bids

    ...retail-sector businesses across the United Kingdom and capture frank, actionable customer-feedback insights on our behalf. You will be working from a contact list I supply, introducing our company succinctly, then guiding each prospect through a short feedback script focused on their recent experience with our products and service levels. What you’ll handle • Place the outbound calls using your own VoIP or phone setup and record (with permission) for quality assurance. • Complete the feedback script accurately, noting key comments verbatim when useful. • Flag any urgent issues or promising follow-up leads immediately, then deliver a clean, well-formatted daily call log (Excel or Google Sheets is fine). Success looks like – consistent connect...

    $20 Average bid
    $20 Avg Bid
    13 bids

    ...Wireshark, etc.) that help illustrate concepts. Acceptance criteria By the end of our engagement I should be able to: 1. Read and interpret FreeSWITCH and OpenSIPS logs to isolate issues. 2. Secure a new deployment following industry best practices. 3. Benchmark and fine-tune the stack to handle higher call volumes without quality loss. If you have prior training materials, real-world VoIP deployment experience, and enjoy interactive teaching, I’d love to hear how you would structure the sessions and the approximate hours you expect we’ll need....

    $346 Average bid
    $346 Avg Bid
    11 bids

    My 3CX system runs flawlessly for on-site extensions, yet every time we place or receive external calls the line drops or never connects. I need an experienced 3CX specialist to dive straight into troubleshooting and eliminate these connection problems. You’ll get full remote access to the PBX (version 18 on Debian), SIP trunk ...as needed • Test several scenarios until every external call completes with stable audio • Leave me with a brief summary of the root cause and the exact changes you made Internal calls are fine, so the focus is exclusively on external connectivity; no installation or general configuration work is required. If you’ve solved similar issues with 3CX before, especially across mixed networks and VoIP providers, I’d like to get t...

    $27 Average bid
    $27 Avg Bid
    12 bids

    ...monitoring portal anomalies, sudden production drops—as well as the voice that guides owners on routine maintenance best practices. When an issue is beyond remote resolution, your clear, well-structured ticket notes will allow our on-site crews to step in without repeating diagnostics. Tools & workflow • HubSpot ticketing and knowledge-base (must already be comfortable; please outline your experience) • VoIP soft-phone or similar for outbound calls • Screen-sharing to walk clients through monitoring portals or firmware updates Daily rhythm Morning: sweep the queue, triage priority cases, and return any missed calls. Throughout the day: update ticket statuses, document each fix, and escalate hardware RMA situations when necessary. End of shift: push ...

    $17 / hr Average bid
    $17 / hr Avg Bid
    11 bids

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