Technical Support Jobs

I need clear, hands-on guidance to turn my Android phone into a reliable remote-support station using AnyDesk. The goal is to control and troubleshoot other devices while simultaneously recording the session—capturing both video and the microphone’s live commentary for later review. Here is what I expect from you: • Walk me through the exact installation and permission steps inside AnyDesk so the app can initiate and maintain stable remote connections. • Configure or recommend complementary settings and add-ons (if any) that let the built-in screen recorder capture my microphone audio without glitches or desynchronisation. • Provide a concise, repeatable checklist I can follow whenever I start a new support session, including how to start/stop recording and ...

We are looking for an experienced Odoo developer to assist with Odoo customization, module development, and integration work within our Odoo environment. We currently use Odoo as our primary platform for: * Project Management * Accounting & Finance * Human Resource Management (HR) #Scope of Work The selected developer will help with: * Customizing existing Odoo modules and workflows * Developing new custom modules based on business requirements * Integrating Odoo with our existing internal systems and third-party platforms * Creating custom reports, dashboards, and automations where required * Troubleshooting and improving existing Odoo implementations * Providing technical recommendations and best practices #Requirements * Proven experience with Odoo development (please specify ...

I run a newly launched video-on-demand platform and want real users from various parts of the world to tell me, in plain language, whether everything streams as it should. The tasks are straightforward and suitable even if you have never done professional testing before—if you can watch a show online and note what you see, you already have most of the skills required. Here is the flow you will follow once onboarded: 1. Log in with the test credentials I provide. 2. Play a mix of movies, series episodes, and live channels for at least 20–30 minutes each, switching resolutions and language tracks where available. 3. Jot down anything odd: buffering, dropped frames, audio sync problems, or subtitles that appear late or mistranslated. 4. Submit a short report through the form I su...

I need help setting up 1-5 office computers as we transition from Mac to Windows. You'll also need to install some general productivity software. Ideal skills and experience: - Experience with both Mac and Windows operating systems - Proficiency in installing software on Windows - Data transfer skills (Mac to Windows) - Basic troubleshooting skills Please provide a brief overview of your relevant experience. Must be able to attend our Rockingham office in Person. No remote access available Office hours monday - Friday between 0830 - 1630

I'm looking for an experienced professional to set up a router-based VPN on my Asus RT-AX82U. The primary goal is to improve bullet tracking and reduce packet loss while stabilizing latency/ping during mobile gaming on my iPad. Key Requirements: - Router-based VPN configuration - Optimize for mobile gaming - Experience with Asus routers and gaming VPNs Ideal Skills: - Network configuration expertise - Familiarity with gaming VPN requirements - Problem-solving for latency and packet loss issues

I need help recovering JPEG files from a corrupted USB stick. Requirements: - Recover images from a USB stick - Handle corrupted files Ideal Skills & Experience: - Experience with data recovery tools - Familiarity with USB corruption issues - Proven track record in file recovery

I need on-site IT support specifically for hardware and Software troubleshooting. The primary focus is on desktops and laptops experiencing operating system problems, would work with our remote IT Support Service desk. - Key Requirements: - On-site support for desktops and laptops. - Expertise in diagnosing and resolving operating system issues. - Ability to address potential slow performance and hardware failures as needed. - Diagnose and help troubleshoot network issues - Ideal Skills and Experience: - Proven experience in hardware troubleshooting for desktops and laptops. - Strong knowledge of operating systems and their common issues. - Flexibility to handle other potential issues like slow performance or hardware failures.

I need on-site IT support specifically for hardware and Software troubleshooting. The primary focus is on desktops and laptops experiencing operating system problems, would work with our remote IT Support Service desk. - Key Requirements: - On-site support for desktops and laptops. - Expertise in diagnosing and resolving operating system issues. - Ability to address potential slow performance and hardware failures as needed. - Diagnose and help troubleshoot network issues - Ideal Skills and Experience: - Proven experience in hardware troubleshooting for desktops and laptops. - Strong knowledge of operating systems and their common issues. - Flexibility to handle other potential issues like slow performance or hardware failures.

Are you a highly articulate software professional who loves tech but thrives in client-facing, high-stakes environments? We are looking for a freelance Technical Partner / Solutions Engineer based in LATAM to become the primary technical face of our team. In this role, you will regularly attend technical interviews, alignment calls, and scoping sessions directly with CEOs, CTOs, and Engineering Leaders at fast-growing US SaaS startups. Location & Availability Location: Remote (LATAM preferred) Time Zone: Must be fully aligned with US Business Hours (EST/CST/PST) Project Type: Freelance / Ongoing Contractor Key Responsibilities Executive Technical Consultation: Lead technical discovery meetings and interviews with client CEOs and CTOs to scope modern software projects. SaaS Stack Al...

I run a fully-remote operation and want our upcoming online workshops on Zoom handled end-to-end by someone who already knows the platform inside out. Your core focus will be setting up each workshop, guiding participants smoothly through the session, and making sure recordings, attendance reports, and follow-up materials reach everyone on time. That means configuring registration pages, launching the meeting, moderating chat and breakout rooms live, and stepping in quickly if a participant has audio or screen-share issues. After the workshop you’ll trim the cloud recording, export the attendance CSV, and email a concise recap with any shared files or links. Success for me looks like: every attendee connects without friction, facilitators can concentrate on content rather than te...

I need step-by-step guidance to share my pre-recorded mp3 voice file using the Magica app, as well as other apps like Go High Level and more. Key requirements: - Integrate with Magica and other specified apps - Provide clear, detailed setup instructions preferible link into my computer so that I can see exactly how you completed that process or videotape it for me. I also have video files already with my voice (mp3) to use to create Ideal skills and experience: - Familiarity with Magica and voice file sharing - Experience with app integration and setup

I need an experienced controls engineer who can design and implement an Allen-Bradley PLC-based control system for a semi-automated production line at our New Jersey site. The focus is on reliable material-handling and packaging operations that tie smoothly into the machines already on the floor. Here’s what I’m after: • Create robust control logic in Allen-Bradley hardware (CompactLogix or ControlLogix preferred) that coordinates conveyors, actuators, sensors, and safety devices. • Build a clear, operator-friendly HMI that presents real-time status, alarms, and recipe management with minimal training required. • Integrate the new code with the existing machinery so startup and changeovers are fast and painless. • Deliver complete documentation—...

My personal Facebook profile was abruptly suspended and I never received an email, pop-up, or policy warning explaining why. In more than a decade of using the platform I have never triggered a violation, so I am at a loss for the next steps. I need someone who already knows the inner workings of Meta support, Community Standards appeals, and the Business Help Center ticket system to step in, find out what triggered the block, and guide the entire reinstatement process until the profile is fully active again. Key things I expect from you: • A clear diagnostic of the likely reason for the suspension based on my account history and any hidden policy flags you can surface • Drafting and submitting the strongest possible appeal (or multiple escalations) through the correct Meta po...

Our small office network has issue. we have a server . I just purchased a new desktop but i cannot connect to the server. Here is what I’m expecting: • Remote or on-site diagnostics and be able to connect to the server.

After reviewing my business needs, I believe this project is less about team automation and more about database cleanup, Follow Up Boss optimization, Mailchimp integration, contact segmentation, reporting, and building a long-term client relationship system for my real estate business. I am a solo real estate agent in Las Vegas, so simplicity and ease of use are very important. My goal is to create a clean, organized database and a system that helps me stay in touch with clients and prospects without contacts falling through the cracks. Here are the primary objectives for the project: Database Audit, Cleanup & Organization • Review my existing Follow Up Boss database and provide an audit of its current condition. • Identify and merge duplicate contacts. • Standardiz...

I'm seeking a bilingual, China-based expert in AI micro-drama production. Your role will involve: - Advising on choosing the right studios - Setting up technical workflows (Kling, Seedance, ComfyUI) - Project management - Making industry introductions Ideal skills and experience: - Strong industry connections in China - Bilingual proficiency in Chinese and English - Experience in project management and technical setups Your expertise will be invaluable in guiding me through this process.

We run a fast-paced digital business specializing in premium digital subscriptions. We are expanding our team and need a highly responsive Virtual Assistant to help us manage daily operations, specifically order fulfillment and customer inquiries. If you are tech-savvy, love solving problems, and enjoy keeping customers happy, we would love to work with you! What We Need You To Do: Process Orders: Fulfill orders promptly by delivering premium account credentials to our buyers. Manage Tickets: Act as our frontline support using our structured workflow to answer questions and resolve concerns. Troubleshoot Issues: Investigate and resolve account bugs, unexpected suspensions, or login blocks quickly to minimize buyer frustration. Report & Escalate: Keep us updated on recurring techn...

We run a fast-paced digital business specializing in premium digital subscriptions. We are expanding our team and need a highly responsive Virtual Assistant to help us manage daily operations, specifically order fulfillment and customer inquiries. If you are tech-savvy, love solving problems, and enjoy keeping customers happy, we would love to work with you! What We Need You To Do: Process Orders: Fulfill orders promptly by delivering premium account credentials to our buyers. Manage Tickets: Act as our frontline support using our structured workflow to answer questions and resolve concerns. Troubleshoot Issues: Investigate and resolve account bugs, unexpected suspensions, or login blocks quickly to minimize buyer frustration. Report & Escalate: Keep us updated on recurring techn...

We are a growing digital business that sells premium digital subscriptions, and we are looking for a reliable, highly responsive Virtual Assistant to join our team. Our customers expect fast deliveries and quick solutions, so we need someone who is consistently online and ready to jump in. You will be the main point of contact for our buyers, handling everything from delivering their new accounts to fixing technical hiccups. Your Responsibilities: Order Fulfillment: Promptly delivering premium account subscriptions to buyers after a purchase is made. Customer Support: Replying to customer messages and queries in a friendly and professional manner. Troubleshooting: Helping buyers when they face issues with their subscriptions, such as blocked accounts, unexpected suspensions, or login ...

My Copilot agent publishes without any errors or delay warnings, yet none of our users can see it inside either Copilot or Microsoft Teams. Because the problem affects every user, I’m confident this is a configuration or deployment gap rather than an individual-profile issue. I have already: • Re-deployed the agent several times. • Verified user and app permissions in Teams and the Microsoft 365 admin center. • Read through Microsoft’s support documentation and known-issue articles. Even after these steps, the agent still refuses to surface. I worked through part of the Copilot Studio configuration wizard, but I’m not convinced every setting (particularly channel enablement, security roles, and app manifest details) is correct. I’d like an expe...

I need a seasoned Crestron programmer to jump on a remote session this Thursday at 9:00 AM ET and sort out three pressing items on a CP4 processor: • Access recovery – I no longer have working credentials and must regain full admin-level control. • System malfunctioning – random lock-ups and delayed command execution have appeared over the last week; you’ll diagnose and clear these faults. • Reprogramming – once access is restored, we’ll test each network connection and update the lighting logic for the bedroom and the outdoor circuits. The immediate focus is to make sure the processor communicates properly, then adjust or rebuild the modules that drive the affected lighting loads so scenes trigger reliably from existing keypads and the ap...

Each member of my team now shows up with as many as five separate Outlook calendars and the result is a mess of duplicate events. The core problem is syncing—events continually copy themselves across the extra calendars rather than updating just once. So far I have: • Reconfigured the account settings for everyone • Brought every desktop and laptop up to the latest Outlook build None of this has stopped the duplication. I need an Outlook-savvy professional to: 1. Identify why additional calendars are created for each user. 2. Remove or merge the extras without losing existing appointments. 3. Configure one shared calendar that syncs cleanly for every staff member on all devices. 4. Prove stability by running a short test period and supplying a brief hand-off note s...

I’m looking to bring an all-round, reliable helper on board who can slot into our day-to-day operations and grow with the role. The exact mix of duties will be finalised together once you’re in, so I value adaptability, clear communication, and a proactive attitude above any single tool or specialty. If you are quick to learn, comfortable taking ownership of new tasks, and open to collaborating closely—whether that ends up meaning data handling, customer follow-ups, basic tech troubleshooting, or light creative support—then we should talk. I’ll outline priorities, provide process overviews, and set achievable milestones so you always know what success looks like. Send a brief note describing your background, preferred working hours, and one recent achiev...

I already have Spine HR running and now need the Payroll Management section fully configured. The goal is simple: automatic salary calculation for every employee and instant, professional-looking payslip generation each month. We operate in a single currency, so no multi-currency handling is necessary. You’ll receive our salary structures, statutory rules, and employee data. From there, please: • Configure the Payroll Management module to calculate gross-to-net pay automatically. • Build payslip templates that match our branding. • Run and reconcile one test pay cycle to prove everything balances. • Supply a short user guide or video so my HR staff can run the process themselves. • Offer a brief post-go-live support window and tell me how long that ...

My website is down due to a malware attack, likely caused by vulnerable WordPress plugins. It's hosted on a Big Rock managed VPS server. I need an experienced WordPress developer to: - Troubleshoot the issue - Quickly restore full functionality Ideal skills and experience: - Strong knowledge of WordPress and experience with malware removal - Familiarity with Big Rock managed VPS servers - Expertise in plugin management and site security - Ability to work efficiently and communicate effectively Please provide a detailed plan and timeline with your bids.

My website is down due to a malware attack, likely caused by vulnerable WordPress plugins. It's hosted on a Big Rock managed VPS server. I need an experienced WordPress developer to: - Troubleshoot the issue - Quickly restore full functionality Ideal skills and experience: - Strong knowledge of WordPress and experience with malware removal - Familiarity with Big Rock managed VPS servers - Expertise in plugin management and site security - Ability to work efficiently and communicate effectively Please provide a detailed plan and timeline with your bids.

One day a week, you will work remote beside me for an 8-hour shift and keep our young software platform running smoothly while we scale. The core of the role is split between two areas: • Technical support – respond to customer phone and email queries in our helpdesk, identify the root cause of issues, and walk users through practical fixes. • Software development – work on the development of the platform and other projects we are working on, make small feature tweaks, squash bugs, and improve internal tools as needs arise. We will pair during the first sessions so you can absorb our current workflow, codebase, and support process. As revenue grows, I plan to increase the hours, turning this into a larger commitment if it suits both of us. Success in the f...

Request for Help: WhatsApp Data Recovery Subject: Looking for a tech-savvy person to help recover lost WhatsApp data (iOS/iCloud) Hi all, I’m looking for someone who knows their way around iPhones and iCloud to help me troubleshoot a data loss issue. Long story short: I uninstalled and reinstalled WhatsApp, and my entire chat history is missing. My iCloud is active on the phone, but I’m not entirely sure if WhatsApp was actively backing up to it beforehand. I'm looking for someone who can help me check my iCloud storage/settings to see if a backup exists, and walk me through trying to safely restore it if possible. If you have experience with iOS data recovery or deep-diving into iCloud backups and have some time to spare, please let me know your rates or what you&rsquo...

I need an expert to optimize my Mac for using 4-5 internal and external hard drives while running Adobe Photoshop and Lightroom. Key Requirements: - Optimize system performance for multiple hard drives - Ensure smooth operation of Photoshop and Lightroom - Set up efficient workflow for accessing and editing photos Ideal Skills and Experience: - Experience with Mac optimization - Familiarity with Adobe Photoshop and Lightroom - Knowledge of managing multiple internal and external hard drives

Job description: About SmartSetter SmartSetter is an industry-leading recruitment operations firm. With a track record of over 4 million outbound engagements and 23,000 successful placements, we provide the essential infrastructure for the world’s largest real estate brokerages. We operate a high-performance, remote environment that values innovation, precision, and a commitment to delivering seamless solutions for our clients and internal teams. The Role Overview We are seeking a highly disciplined IT & Automation Systems Specialist to lead the next phase of our technical evolution. As SmartSetter scales, we are separating our core infrastructure management from our high-level automation strategy. This is a critical, high-execution role designed for a candidate who wants to o...

I run a series of live, online meetings and webinars for a global audience and I need an experienced tech producer who sits in the Indian IST zone (or close to it) so our rehearsal and show times line up smoothly with APAC, EMEA, and occasional US sessions. Your day-to-day role is to sit in the “control room” on Zoom and Microsoft Teams, making sure every session starts on time, runs without glitches, and ends with a clean recording ready for distribution. A rock-solid internet connection, clear English on talk-back, and total familiarity with the platforms’ advanced features are essential. A huge plus if able to manage simulcasting with Zoom, Teams, and other platforms. Key actions I will rely on you for: • Start and stop recordings at the exact cue or time. &bu...

Power Automate Ticketing System Enhancements We have an existing IT ticketing system built using: SharePoint List Power Apps Power Automate The basic system is already working. Users can create tickets and the workflows already exist. We need a Power Automate developer to enhance and improve the current solution. Requirements: Email Notifications Send email when a ticket is assigned. Send email when a ticket is reassigned. Send email when a ticket is updated. Send email when ticket status changes. Send email when a ticket is resolved or closed. Notifications should be sent to the requester and relevant assignee(s). Automatic Assignment New tickets should automatically be assigned to a default support person. IT support mailbox should receive notification of new tickets. SLA Manageme...

I’m looking for an experienced Apple Developer Support liaison who can step in immediately and clear the “This organization could not be verified as a legal entity” roadblock on our Company/Organization enrollment. Here’s the situation: our D-U-N-S number is already active with Dun & Bradstreet, yet Apple’s system still rejects the application. I opened a support ticket two days ago and have heard nothing since. I need someone who knows exactly how to push this through. You will reach out to Apple by both phone and the online support portal, make the case around our verified D-U-N-S registration, and stay on the ticket until Apple flips the status to approved. Throughout the process you’ll forward every response and brief me on next steps; I&rsqu...

Warsaw, Poland: I need remote tracking software installed on 11 to 50 Windows PCs. The software should include activity logging features. Ideal Skills and Experience: - Experience with remote software installation on multiple Windows machines - Familiarity with tracking software and its configuration - Ability to ensure secure and efficient installation across multiple devices

My site is showing indexing errors in Google Search Console and many pages are simply not making it into the index. I need a specialist to investigate why Google is skipping these URLs, correct the underlying technical causes, and guide me through a clean re-submission so every eligible page is crawled and indexed properly. Your job is to pinpoint the problem—whether it’s crawlability, canonical tags, rules, or anything else—and then fix it or provide clear, actionable instructions I can implement. Please aim to have the issue fully resolved and the pages re-crawled within the next month.

Summary **Part-Time Customer Support Specialist for an Adult (18+) AI Image & Video Generator** We run a premium AI image and video generation platform and are looking for a reliable part-time Customer Support Specialist to help us support our users properly. This is a part-time role requiring up to 2 hours per day, spread throughout the day. We do not receive a large number of tickets, but the tickets we do receive must be answered quickly, carefully, and with attention to detail. Ideally, you should be able to check the support inbox every couple of hours during your working window. **What you’ll do:** * Respond to customer support tickets in a timely and professional way * Help users with account issues, generation issues, billing questions, credits, subscriptions, and gen...

I run a chemical retail company in Ahmedabad and I’m ready to move our day-to-day work onto ERPNext v16. Phase 1 is focused on getting the system live with its standard features, centred on the Inventory Management and Sales and Purchase modules. I’ll need only minor customization, limited to the Reports and dashboards inside those two areas, so my team can monitor stock levels, order progress, and basic margin figures at a glance. Here’s what I expect at the end of this phase: • A production-ready ERPNext v16 instance, installed and properly configured for my environment. • Inventory Management and Sales and Purchase set up with our current item codes, tax rules, and pricing structure, reflecting Indian chemical-trade requirements. • Customised dash...

Part-Time Administrative Assistant (Thailand Based) I am looking for a reliable individual based in Thailand to provide occasional administrative support for an online professional course. Responsibilities: Assist with course-related logistics and scheduling Help coordinate online lecture attendance reminders Provide local support for platform access and technical coordination when required Assist with general administrative tasks related to the course Requirements: Currently residing in Thailand Reliable internet connection Good communication skills Available for a few short tasks as needed Engagement: Flexible, part-time assignment Minimal time commitment Compensation will be provided for completed tasks If interested, please send a brief introduction alon...

My TikTok account was recently hacked and, frustratingly, the attacker also changed the linked email and phone number, so I no longer have any way to reset the login myself. I reached out to TikTok support, but their final reply was that they can’t help any further. I need someone who already knows the inner workings of TikTok’s recovery process—appeals, proof-of-identity submissions, escalation channels, or any other legitimate method—to get the profile fully back under my control. If there are forms, notarised IDs, or support tickets to file, you’ll handle or guide me through each step and keep track of where the case stands. Deliverables • Successful restoration of full access to the account, including username, followers, and previous content ...

I need a complete WhatsApp customer-support workflow built inside my workspace as soon as possible. The flow should automatically greet new inquiries, collect key details (name, order number or issue type), and route each conversation to the right support agent or team queue. If nobody is available, I want an after-hours message sent and the chat flagged for follow-up at opening time. Please configure: • Trigger rules for new and returning contacts • Quick-reply buttons for the most common issues • Tags or custom fields that let me filter tickets by priority • Escalation logic that notifies a supervisor if a message sits unanswered for longer than a set threshold Once the automation is live, walk me through a quick test so I can see every branch working, ...

I need assistance with printing and reorganizing 25 chapters of a book. Tasks include: - Connect my laptop to a printer - Print 25 chapters stored in separate documents - Review for redundant material - Help reorganize in MS Word - Provide tutoring in Microsoft Office Ideal skills and experience: - Proficiency in MS Word, especially formatting, track changes, and comments - Experience with document organization - Basic printing setup knowledge

We are seeking a dedicated franchise to handle the outreach, installation, and support for our ERP application. Your role will include contacting our leads and ensuring smooth communication before carrying out ERP installation and ongoing customer support services. To streamline operations, you will use our services portal () to log updates related to support and payments. While prior familiarity with our portal is preferable, we're open to working with highly motivated teams eager to learn. Requirements: - Expertise in ERP installation and customer support. - Capability to manage lead communications effectively. - A proven track record in similar projects is advantageous.

I'm seeking an experienced HVAC technician to replace a non-starting Trane motor in my central air conditioning system. Key Requirements: - Diagnose the issue accurately. - Source and install a compatible Trane motor. - Ensure the system is fully functional post-installation. - Provide a warranty for the work done. Ideal Skills and Experience: - Certified HVAC technician. - Experience with Trane systems. - Strong troubleshooting skills. - Previous motor replacement experience. Please include your credentials, relevant experience, and a quote.

I need an experienced support specialist who can resolve day-to-day technical issues through secure remote tools and, when required, come on-site to put hands on the hardware. Typical tickets range from operating-system glitches and network hiccups to application errors in standard office software, so I’m after someone comfortable jumping between desktops, laptops, printers, and basic network gear. Clear, plain-language explanations are important to me; I want staff to understand what went wrong as well as how it was fixed. When a visit is necessary, I’ll schedule it in advance—travel time and any parts used can be itemised separately. Deliverables for each incident: • Root-cause diagnosis and fix • A concise written summary (steps taken, settings changed,...

About Us We are a growing, fast-paced property surveying company working across Cornwall and Devon. Our work ranges from residential surveys to specialist and expert witness instructions, and we are known for our detailed, professional approach. As the business continues to grow, we are now looking for someone to take ownership of the day-to-day running of the office, including client coordination, administration, and financial management. This is a key role within the business. You will be responsible for keeping operations running smoothly, maintaining strong client communication, and ensuring the financial side of the business is organised, visible, and well managed. The Role This is a combined operations, administration, and finance role with real responsibility. You will take owne...

i need help to fix the hinge issue in my Laptop HP 250 G4. I have video of the hinge issue

I’m setting up a brand-new FiveM Roleplay environment modeled after the feel of “policemps.” The vision is a clean, reliable server that comes ready with fully functioning Police, Fire, and Medical departments, all running on standard, out-of-the-box scripts—no custom coding at this stage. What I need from you is the full server build: installation, configuration, and fine-tuning of the core framework you’re most comfortable with for Roleplay (ESX, vRP, or another stable option). Each department must be operational on first launch, complete with default vehicles, uniforms, and job menus so players can sign on and start patrolling, responding to fires, or handling medical calls immediately. Deliverables • Complete FiveM server files, pre-configured for R...

I need a freelancer who already understands how account closure works on large cryptocurrency trading platforms—in this case the MMM exchange. I no longer wish to keep my profile or any personal data on their site, yet their interface offers no obvious “close account” option and the usual help-center articles have not solved the problem. Your role is to guide—or, if possible, directly handle—the full removal process: identifying the correct support channels, submitting any required tickets, following up until the exchange confirms the account no longer exists and all personal data has been wiped. A short written summary plus a final screenshot or email from MMM showing the successful deletion will be considered proof of completion.

I am hiring candidate in India for selling and servicinh of my products as a fr. The products span Technology, Healthcare and Education, so your conversations may range from software walkthroughs to equipment demos in clinics or learning-tool presentations in schools. You will operate purely on commission, turning your own network and initiative into revenue. I will supply full product training, updated marketing collateral and remote technical backup; you convert interest into closed deals, handle basic setup and remain the first point of contact for after-sales queries. Deliverables each month • A lead-to-sale report (spreadsheet or CRM export) showing prospect pipeline and confirmed revenue. • A simple service log outlining every customer issue and how it was resolved. Pa...

I need a dependable partner who can step in quickly and look after four key areas of our IT landscape. • Technical support focused on operating systems: handle clean installations, version upgrades, patch management, and rollback plans when an update misbehaves. Smooth rollouts with minimal downtime are essential. • SAP Business One support: day-to-day troubleshooting, minor customisation tweaks, and guidance on best-practice database maintenance. • IT audit preparation: review our current controls, gather evidence, draft findings, and suggest realistic remediation steps that fit our internal workflows. • Microsoft licence compliance: verify our current usage against purchased entitlements, document any shortfalls or over-licensing, and outline corrective actions...