Customer service company jobs

I need a new section on my website designed and built to match my existing theme. This section will replicate the functionalities of a specific example website. Primarily, I'll need a product listing, a product details page, and payment integration. The payment system that should be integrated is Stripe. Key Requirements: - Develop a product listing section mirroring the f...enhancements for a better user experience. Please maintain the overall look and feel of my website. Ideal Skills and Experience: - Proficiency in front-end development with experience designing and implementing e-commerce features. - Prior expertise with Stripe integration. - Ability to replicate and improve upon existing design elements. - Good understanding of UX/UI principles to create a seamless customer...

I need specialized assistance on visualizing my completed data analysis, encompassing sales data, financial data and customer data. To make this happen, I'm seeking a seasoned Power BI dashboard designer. Expertise required: - Proficient in creating Bar charts, Pie charts, and Line charts in Power BI - Has experience working with diverse datasets especially sales, financial and customer data - Can deliver the project urgently If you can create a comprehensive and visually appealing dashboard to delineate and amplify my data's context, your experience and skills will be indispensable to this project. Let's connect ASAP and bring this to life.

I'm in need of a professional website designer to help create an e-commerce website for my business. The website should include key features such as: - Product pages: individual pages for each of my products, showcasing pictures, descriptions and pricing. - Shopping cart: an easy-to-use shopping cart for customers to make purchases directly from the website. - Customer reviews: a feature for customers to leave and view reviews for each product. In terms of payment methods, I'd like the website to support Credit Card, PayPal, and UPI transactions. Ideal skills and experience for this job would include a demonstrated proficiency in e-commerce website development, understanding of payment gateway integration, and experience in designing user-friendly interfaces.

...developed in Flutter. However, since a Foreground service is required to run indefinitely in the background, it is acceptable to create this service in Kotlin or Java. Communication between Flutter and the native code should be done via Platform Channels (MethodChannel and EventChannel). User Interface ----------------------- The app should have three main screens: - Splash Screen: Displays the app logo. - Login Screen: User authentication with username and password. When the login button is pressed, a POST request should be made to an API (which I will provide) sending the username and password in JSON format. The API will respond with the login status (granted/denied) and a token for future requests. On successful login, the Foreground scan service should be s...

I am looking for an experienced individual to help develop a comprehensive business plan for my service-oriented venture in the beauty industry in Lebanon. This plan will cater primarily to individuals, so a deep understanding of consumer needs in this sector is needed. Key responsibilities include: - Crafting a business plan tailored specifically for a start-up beauty service targeting individuals - Market research and competitive analysis - Financial projections and risk analysis Ideal candidate should have: - Proven track record in developing successful business plans - Deep understanding of the beauty service industry - Excellent research and financial projection skills.

As a clothing brand store, I'm looking to develop a digital storefront primarily dedicated to men's casual/streetwear clothing. I am seeking a team or individual with experience and a proven track record to help with this project. The task will entail: • Building an intuitive, user-friendly store layout • Implementing functionality for a size chart, color options, and customer reviews Ideal freelancer or team should have: • Experience in e-commerce website development • A clear understanding of user interface and user experience principles • Proficient in platforms such as Shopify, Magento, or WooCommerce • Knowledge of the fashion industry, especially men's casual/streetwear Your main task will be to turn my vision into a functional...

...interactive learning. 4- Writing Assistance: Access personalized support in crafting articles, essays, and assignments tailored to your academic needs The main color of the website and logo is #0caa00. Designs should be cohesive with this color scheme. The website will have a high-level, elegant design. The graphics should be the same. Please provide an example of how you would design one of the service graphics as part of your application....

I'm looking for a professional who can cater to the needs of an elderly traveler, for a duration of 1-2 hours. The requirements include: - Able to proficiently provide wheelchair assistance - Can correctly guide directions within JFK airport - Possesses reliable language translation skills, primarily in Arabic The ideal applicant has previous experience in customer service or elderly care, with proficiency in Arabic communication. The patience to deal with the elderly while upholding professionalism is a must. Note that punctuality is non-negotiable.

...professional to handle my email correspondence. Specific Tasks: - You will solely be responsible for responding to the emails I receive. Frequency and Turnaround Time: - I typically receive numerous emails daily that require prompt responses. - I expect a quick turnaround time, specifically within an hour of receiving an email. Key Requirements: - Experience in a similar role or with customer service would be advantageous. - Demonstrated ability to manage high email volumes effectively. - Proficiency in English and excellent written communication skills. - Proactive individual capable of working autonomously. Your successful performance in this role will allow me to focus on other aspects of my work without worrying about my email. Looking forward to working wi...

Hello; We are a tech outsourcing firm looking for a logo designer who can bring a fresh, modern and minimalist perspective to the project. You should be able to understand my brand and translate that into a visual identity that stands out. Your ability to suggest color schemes and understand the principles of minimalism will be critical in this project. I have i...outsourcing firm looking for a logo designer who can bring a fresh, modern and minimalist perspective to the project. You should be able to understand my brand and translate that into a visual identity that stands out. Your ability to suggest color schemes and understand the principles of minimalism will be critical in this project. I have included an old logo we had in 2018 as a refence Name of our company 'IC...

I'm in need of a skilled developer who can create a comprehensive boat booking softw...tracking bookings, availability, and scheduling maintenance. Previous experience in integrating software with multiple calendar platforms is beneficial. - Payment processing: The software should be able to accept, process, and track payments in a secure manner. Experience in payment gateway integration is a plus. - Customer notification system: It should be capable of updating customers on booking status, payments, and upcoming trips. Experience with automated messaging systems and customer communication management is highly favorable. Applicants must have experience in building booking software, ideally for maritime or related industries. Understanding of both online and offline book...

I'm looking for a skilled web developer to create an engaging e-commerce website that possesses the following features: - Product Search and Filtering: A strong, user-friendly search and filter system is crucial to help customers swiftly locate products of their interest. - Customer Reviews: A platform for customers to leave reviews on our products. This feedback is vital for our business growth. - Shopping Cart: An easy-to-use shopping cart feature for customer convenience. For the payment options, we'll discuss this aspect later as I'm still considering the best choices for my customers. Hence, the web developer should have the ability to incorporate different payment options. Ideal candidates should have solid experience in e-commerce platforms, great att...

...features do include: - User profiles which will consist of the name, contact information, as well as skills and interests. - Search and filtering options that will make finding specific user profiles easier. - A user-friendly messaging functionality for enhanced communication. The user roles on the platform are divided into two categories: - Volunteers who will utilize this platform to seek service opportunities in nursing homes. - Administrators in charge of monitoring and managing the platform. The ideal freelancer for this project should have experience in web development with a focus on user interface design and backend functionality. Balancing the needs of multiple user roles, putting together a powerful search system, and establishing a secure messaging protocol are cruc...

I'm looking for a skilled and creative graphic designer to create a logo for my logistics company. Key Requirements: - Color Scheme: As of now, blue, red, green, orange, and gray are under consideration. However, I am open to other suggestions. - Style: While I haven't specified a style, I'm open to different suggestions. Ideal Skills and Experience: - Proficiency in graphic design and logo creation - Strong understanding of color theory and its application in branding - Ability to present various design options to choose from - Good communication and understanding of client's needs and preferences. Please provide your portfolio for consideration. Looking forward to seeing your creative ideas.

I'm in need of a professional QuickBooks Accountant, preferably with a solid background in the services industry. Your main responsibility will be to manage my business's bookkeeping. This isn't a typical bookkeeping role; you must understand the specifics of service-based accounting. Your ability to navigate QuickBooks with ease and deliver accurate results is crucial to this role. Any competent and experienced accountant should apply, but I'll be particularly keen on those with a proven background managing books for service-based businesses.

...Telegram bot that can receive and distribute trading signals from my premium indicator on TradingView. Key Requirements: - The bot should have direct API integration with my TradingView account. This way, it can automatically fetch signals from my indicator as soon as they are generated. - The primary function of the bot will be to relay these signals directly to subscribers via Telegram. This service should be secure, efficient and timely. Additional Notes: - The ideal candidate will need to have a solid understanding of trading signals and how they are used. Experience with TradingView indicators and API integration is a significant plus. - Previous experience developing Telegram bots, especially those focused on the finance industry, would be highly beneficial. - A solid g...

...developer to design a travel agency website featuring a comprehensive catalogue. Features Required: - Destination descriptions: Detailed and engaging descriptions of various travel destinations. - Tour packages: Information on the different tour packages that we offer. - Accommodation options: Clear, concise details about various accommodation choices available within each travel package. - Customer review: A section where customers can leave feedback and rate our services. - Direct communication: Options for the customers to get in touch with me directly via a contact form, live chat, phone number, Whatsapp and email. Ideal skills: - Proven web development experience - Excellent communication skills - Attention to detail - Experience in developing eCommerce or similar pl...

1. Create a customer registration system 2. Publish ads with a online payment gateway 3. Call button for mobile phone when scrolling needs to call the registered phone number for customer 4. Automatic email reminder for ad expiry and if there is no payment ad has to be removed automatically.

...sentiment classification model for customer reviews. The main objective of this project is to classify customer reviews into one of three categories: Positive, Negative, or Neutral. The sentiment classification model should be able to accurately and reliably analyze the sentiment of a given customer review. Key requirements include: - Data Source: The data to be analyzed will be sourced exclusively from customer reviews. - Sentiment Detail: The model should identify and categorize the sentiment of reviews into Positive, Negative, or Neutral. Ideally, you should have: - Proven experience in machine learning, particularly in sentiment analysis - A strong understanding of natural language processing and text analytics - Previous experience working with cu...

I'm looking for a creative and professional logo designer to create a unique logo for my Padel Tennis Company. The logo should incorporate the following features: - **Color Scheme:** I envision the logo featuring orange as the primary color, with black/dark grey as a secondary color and maybe some white thrown in. The combination of these three colors is essential for the overall aesthetic and brand identity. - **Symbolism & Imagery:** The logo should feature a Padel racket and the business name “ Pablo’s Padel”. It's a vital element as it represents the core of my business, Padel Tennis. The design should be sleek and engaging, appealing to the sports-loving demographic. - **Typography:** I prefer a casual and graffiti-style font for the logo. It ...

...maintain their visibility on search engines. Additionally, the migration should also include: - Variations and Attributes: Some of my products have variations and unique attributes, which should be meticulously transferred to Shopify. - Customer Reviews and Ratings: Maintaining customer reviews and ratings is vital as they significantly influence purchasing decisions. - Related Products and Cross-Selling: I need the freelancer to ensure that cross-selling and related products are accurately mapped on the Shopify store, to encourage upselling and enhance customer experience. The selected freelancer should be proficient in both WooCommerce and Shopify, and have a proven track record of successful data migration projects. Prior experience with large-scale product da...

(admin please note I do not want this to be a recruiter project) Hello Freelancers! Please write the answer to this question at the top of bid "what i..."what is the capital of Australia?" Hello, I'm looking for people who can provide similarity detection services in relation to content (writing). I am ok to pay $1usd or less per one similarity detection service. If you have access to similarity detection services, please write in the bid which similar detection services you have access to. I'm mainly looking for access to services that start with the four letter Turn.... Please write "I have access to a similarity detection service starting with T" at the end of bid. I’m especially looking for persons who have a similarity detec...

I'm looking to set up an online store using WooCommerce on WordPress. Key Requirements: - Experienced in setting up WooCommerce stores with a focus on physical goods. - Proficient in integrating Stripe payment gateway. - Familiarity with adding necessary shipping add-ons for a smooth customer experience. - Arabic English shop In the setup, I'd expect: - A user-friendly interface for easy navigation. - Properly integrated Stripe payment gateway for secure transactions. - Shipping add-ons that can calculate shipping costs accurately. I'm looking for a freelancer with a proven track record in setting up similar WooCommerce stores and can deliver the project within a reasonable timeframe.

I'm looking for a skilled web designer who can create a high-end e-commerce website. Key features should include: - A product gallery to showcase items - Seamless and functional shopping cart for easy checkout - Integration of a customer review system While I'm not certain about the exact color scheme or branding guidelines just yet, I'd appreciate it if you could provide advice or examples of effective designs. Proven expertise in designing e-commerce sites is crucial to fully understand and meet the needs of this project. Your portfolio showcasing similar projects would be immensely helpful.

We are looking for a skilled freelancer to integrate Google Customer Reviews into our Google merchant.

I'm in the process of possibly acquiring , but before I proceed, I need a thorough background check on the company and its owner. The ideal freelancer for this job should: - Have expertise in Open-source Intelligence methods - Be able to investigate and provide comprehensive information on the company's reputation, the owner's background, and the overall trustworthiness. - Have the ability to cross-check for financial fraud, legal issues, and misconduct. - Be able to cover a global perspective in their research, especially focused on the regions of United States, Europe, and Asia. Please provide details on your relevant experience with Open-source Intelligence, as well as any similar tasks you've completed in the past. Your familiarity with conducting such ...

...develop is a translation tool, not a translation engine. It needs to be compatible with both iOS and Android platforms, as well as a web application. Key Features: - Text Input Translation - Voice Input Translation - Camera Input Translation The app will be integrated with a third-party translation service to provide accurate translation services. The primary goal of the initial version of this app is to have a functioning and seamless translation service across these mediums. The translation service should be able to handle input using text, voice, and the camera interchangeably. You will need to implement the UI/UX and backend logic for the app. Please note that while the primary focus is on the translation feature, the implementation should be clean and user...

I am in need of an experienced individual to help with data collection for my business. Unfortunately, I didn't complete the form, but here's a more detailed overview of what I need: - I require a variety of data to be gathered, which may include customer information, product details, and sales information. Having a background in managing these types of data will be essential. - The purpose behind this data collection process is to strengthen my business strategies. Your ability to interpret data and draw actionable insights from it will be crucial in this project. - The method of data collection may vary. It could involve online surveys, in-person interviews, social media monitoring, or even a combination of these. Therefore, your experience with diverse data collectio...

I'm in need of a graphic designer to support my IT business. I need a series of engaging and professional posters and reels that will be used to promote our products both in English and Arabic, with a focus on the latter. Key requirements: - Must be fluent in both English and Arabic with a good understanding of cultural nuances in design. - Your design style should be modern, sleek and eye-catching. - You should be able to highlight our key products: Point of Sale Software and Hardware solutions, Receipt and Barcode printers, currency counting Machines, Softwares for Small and Medium (SMEs) etc. Payment will be per poster and reels with a minimum of 15 posters and 5 Reels per month. Ideal Skills: - Graphic design - Video (Reels) Creation - Proficiency in both English and Ara...

I'm looking for a skilled developer to build a salon appointment aggregator platform. This innovative tool should streamline the booking process for salons, beauty parlors, and stylists. Key Features Required: - Calendar Integration: This platform must allow each salon to manage their calendar and synchronize it with customer bookings. - Customer Reviews and Ratings: A system for customers to provide feedback on their experience is also required. It should enable future patrons to make informed choices about the services they engage. - SMS Notifications: The platform should notify customers of their bookings via SMS. Client Data Collection: In addition to standard contact information, the system should also be capable of capturing client preferences, including: -...

Want to extract a list of profiles including name, country, city, email, phone numbers, link to profile for a list of followers for total output should be around 100K profiles that will be used to feed meta audience (customer list)

...to create a cross-platform e-commerce website. Key Requirements and Deliverables: - Create a user-friendly e-commerce website that functions seamlessly on both iOS and Android platforms - The website should have a clean and modern design, conducive to a positive shopping experience - Implement essential e-commerce features, such as product listings, shopping cart, secure payment gateways, and customer account management Skills and Experience: - Proven expertise in website development, particularly in e-commerce - Experienced in creating cross-platform websites for both iOS and Android - Strong understanding of user experience and responsive design principles - Familiarity with integrating payment gateways and other e-commerce functionalities If you have a portfolio or example...

Hi Irfan K., I noticed your profile and would like to offer you my project. We can discuss any details over chat.

...app to assist me in updating the 'Order Forms' and 'Tax Invoice' templates. The previous version of the app has been updated, and as a result, the code for these templates needs to be adapted. The 'Order forms template' must have: Order Number and Order Date Notes from Customer Quantity, Item Details fields including variants and customisation details. Estimated Delivery Date Customer & Shipping Details The 'Tax Invoice' must have: TAX INVOICE Logo Order Number and Order Date Business Name & Address ABN: Customer Name & Address Quantity, Item Details and variant Pricing, Discounts etc Tax displayed as GST Your main focus will be to ensure that the 'Order Forms' and 'Tax Invoice'...

...SME South African service orientated industry. Key Features and Functions: - The platform should ideally be based on Shopify to ensure a smooth user experience and efficient management. - The marketplace should emphasize on restaurant bookings, spa appointments, and home repair, and professional services. - The site needs to incorporate a calendar-based system for streamlining bookings and appointments. - Additionally, it should also allow direct contact with service providers for a more personalized experience. Ideal Skills and Experience: - Proven proficiency in Shopify-based web development - Experience in building service marketplace platforms - Understanding of calendar-based booking systems - Familiarity with user-friendly design centered around direct ...

I'm in need of a talented logo designer who can add a "Hiring!" Banner to our Company Logo A in an engaging and creative way. The banner should be bright and eye-catching, catering to social media platforms where we'll primarily use it. Key aspects of the project: - Incorporating the "Hiring!" Banner: This should be seamlessly integrated into the existing logo, creating a cohesive and visually appealing design. - Bright and Eye-Catching Style: The banner should be designed in a way that it stands out effectively and catches the attention of viewers. - Social Media Adaptability: The final design should be optimized for usage on various social media platforms, ensuring it remains impactful across different channels. Ideal Skills: - Strong Logo Design ...

I'm in need of a talented web designer to create a professional, sleek and modern landing page. The purpose of this page is to promote a product or service, while also providing an opportunity for users to sign-up for newsletters. Key requirements include: - The landing page should have a modern and sleek design, aligned with our brand's aesthetics. - It should be responsive and compatible across different devices and browsers. - The CTA for the newsletter sign-up should be prominent and strategically placed. - The overall look and feel of the page should be minimalistic but engaging. Skills and experience in HTML and CSS are essential, as you'll be expected to convert the design into a fully functional webpage. A good eye for UX/UI design is also a plus, as the pag...

I'm in need of a skilled designer to create a digital company profile that appeals to potential clients as well as investors. The profile should be in a creative and modern style. Key Requirements: - Design a digital profile in the form of a PDF or PowerPoint. - The profile should be attractive to prospective clients and investors with a creative and modern aesthetic. - The design should be aligned with the tone and style of our company. Ideal Skills: - Proficiency in graphic design software. - Previous experience in creating company profiles especially for client acquisition and investor attraction. - Ability to understand and adhere to the company's tone and style requirements. Deliverables: - A high-quality, digital company profile in PDF and P...

I am seeking a skilled app developer to create a user-friendly application compatible with both iOS and Android platforms. The main functionalities of this app are centered on online transactions and creating an engaging user interactive experi...with both iOS and Android platforms. The main functionalities of this app are centered on online transactions and creating an engaging user interactive experience. Ideal Skills: • Proficiency in iOS and Android app development • Experience with creating transactional functionalities • Expertise in user interface and engagement features development Experience: • Should be something like urban company. This project demands innovative thinking and excellent technical skills. If this aligns with your expertise, I would ...

I'm looking for a skilled developer familiar with Odoo to customize our invoices. The main requirements are as follows; - Add our company's name, address, and logo on the top of the invoice. - The information should appear in a specific format that I will provide. The ideal candidate for this project should have experience working with Odoo and be able to implement the required changes in a timely and efficient manner. Experience with customizing invoices in Odoo is a big plus.

...web designer who can create a fully customized website design on Figma. Key Requirements: - Customizable Templates: The ability to easily tweak and personalize the design would be crucial. - Responsive Design: The site should be optimized for viewing across various devices to ensure a seamless experience for our target audience. The primary purpose of the website is to promote a product or service to professionals. Ideal candidates for this job will have: - Proficiency in Figma. - Strong skills in creating unique and engaging designs. - Experience in designing responsive websites. - Understanding of user experience principles. If you're confident in your ability to deliver a standout, customizable and responsive design that resonates with a professional audience, I...

I need an experienced content writer who can help me write 30 qoura question. Questions are already prepared so no need for researching questions. Just need good research in finding and writing answers. Key Requirements: - The focus of the Quora posts should be around E-commerce. - The posts should be engaging, informative, and tailored to attract a high level of...should be around E-commerce. - The posts should be engaging, informative, and tailored to attract a high level of engagement on the platform. - The content should be well-researched, original, and free from plagiarism. Ideal Skills and Experience: - Proven experience in content creation for Quora or similar platforms. - In-depth knowledge of E-commerce, including product descriptions, SEO, and customer engagement s...

I am in need of a highly skilled developer who can create an on-demand freight application that will be availa...facilitating smooth and hassle-free transactions for our users. - Driver Rating System: I want a driver rating system that allows customers to provide feedback on the service they received, helping us maintain high-quality services. Ideal skills and experience: - Proficiency in mobile app development for both iOS and Android. - Prior experience in creating logistics or freight-related apps is a plus. - Ability to integrate secure payment gateways and real-time tracking features. - Understanding of user experience and interface design to create an intuitive and user-friendly app. - Previous work with driver rating systems or similar customer feedback mechanisms wou...

I'm in need of a full-service marketing team, with expertise in social media management, SEO, email marketing, and strategy development. Your role will involve: - **Social Media Management**: You'll be responsible for managing our presence on Facebook, Instagram, Twitter, Google, and YouTube. This includes content creation, audience engagement, and growing our following. - **SEO**: Your task will be to optimize our website and content for search engines. This will involve keyword research, on-page optimization, and link-building. - **Email Marketing**: You'll be in charge of creating engaging email campaigns that drive traffic and conversions. This includes list management, segmentation, and A/B testing. - **Marketing Strategy**: I'm looking for a team that c...

I am looking for a website designer to create a modern, minimalistic website for my cosmetic surgery practice. The website should significantly enhance the generation of potential client leads. Key features for the website include: - An online bookin...include: - An online booking system for appointments, providing an easy and convenient way for potential clients to reach out. - A cutting-edge before and after photo gallery showcasing the results of various cosmetic procedures. - A testimonials section featuring feedback from previous patients to inspire trust and confidence in potential clients. Experience in designing healthcare or professional service websites would be ideal for this project. The design should be sleek, clean, and modern to align with the professional image of my...

I'm currently looking for a skilled Social Media Coordinator to elevate the online presence of my company s work , Tetra EdTech Limited. Key Responsibilities: - Content Creation: As my Social Media Coordinator, I would like you to focus on creating engaging and creative posts and videos that align with our brand image and resonate with our target audience. - Social Media Management: You will be responsible for managing our presence on Facebook and Instagram specifically. This includes maintaining our brand voice, responding to comments, and ensuring a consistent posting schedule. - Audience Adaptation: Understanding and adapting to our changing target audience is a crucial aspect of this role. Our audience may shift between students, teachers, and parents depending on the pro...

I'm in need of a creative and impactful advertising model tailored to promote a new product targeted towards young adults, aged 18-30. This campaign should gravitate around a compelling call to action - "Buy now and get a discount". Ideal Skills and Experiences: - Proven experience in marketing and advertising strategies - In-depth knowledge of the youth market trends - St...Experiences: - Proven experience in marketing and advertising strategies - In-depth knowledge of the youth market trends - Strong ability in crafting promotional messages - Creative thinking and attention to detail. This project requires a clear understanding of consumer psychology, particularly within the young adult demographic. Ultimately, the goal is to boost product sales and create a robust ...

I need an experienced Linux admin who can help me set up a CentOS server to function as a web, database, and file server. The ideal candidate will be familiar with CentOS and have experience configuring a server with multiple services. Key Requirements: - Install and configure CentOS on a server - Set up Nginx as the web server - Configure the server to also function as a database and file server - Ensure the server is secure and optimized for performance - Provide documentation of the setup and configuration for future reference.

...FastChat service. This project includes the following requirements: - **Understanding of Docker and docker-compose**: You should have a solid understanding of Docker and docker-compose and how to use them effectively to deploy services. - **Experience with FastChat**: Ideally, you have experience working with FastChat, as the project involves deploying this specific service. - **Setting up Real-time Messaging and User Authentication**: The FastChat service needs to include real-time messaging and user authentication features. - **Knowledge of Docker Compose YAML**: The YAML file should be expertly crafted to ensure the efficient deployment and running of the FastChat service. If you can meet these requirements and you're confident in your ability to de...

I'm in need of a skilled website developer to create an ecommerce site. The website will be focused on selling physical products and will have less than 5 product categories. Key Requirements: - The site should incorporate a clean and user-friendly interface to enhance customer experience. - I require the integration of payment gateways for credit card and bank transfer. Ideal Skills and Experience: - Proven experience in developing ecommerce websites, particularly those focused on physical products. - Proficiency in integrating payment gateways, especially for credit card and bank transfer. - Strong understanding of user interface design to create a visually appealing and easy-to-navigate site.