eCommerce Customer Support & Admin Virtual Assistant

$2-8 AUD / hour

Closed

Posted

almost 3 years ago

$2-8 AUD / hour

We are looking for an awesome VA to help manage our Shopify site, provide phone/email/chat support for our customers. This is a 40+ hr per week position - respond to this Ad only if you fully qualify based on the required skills below: 1. Strong Shopify experience - adding & updating products, writing custom descriptions, managing orders and more 2. Experience with providing phone based customer support to AU or Western customers - Very good accent free spoken English is a MUST have. 3. Social media management - postings and moderation 4. Canva skills, to create Social media postings 5. Google Docs/Sheet 6. Gmail Respond with: 1. Your resume 2. Links to sites you have worked on 3. Links to products you have added in Shopify 4. any Canva work you have done 5. Link to social media post you have published Thanks Skills (MUST HAVE): • Office & Admin (Virtual Assistant) - Email Management - Google Sheet • English - Speaking - Writing • Writing - Creative Writing - Web Content Writing • Graphics & Multimedia - Canva • Customer Service & Admin Support - Content Moderation - Customer Support - Email Support - Phone Support [THIS IS A MUST] - Social Media Moderation Skills (NICE TO HAVE): • Graphics & Multimedia - Photoshop • Writing - Blogging • Marketing & Sales - Email Marketing - Facebook Marketing - Instagram Marketing - SEM - SEO - Social Media Marketing • Advertising - Facebook Ads

Virtual Assistant

Shopify

SEO

Project ID: 31022834

About the project

44 proposals

Remote project

Active 3 yrs ago

Looking to make some money?

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44 freelancers are bidding on average $6 AUD/hour for this job

@bpo0995

Hi I have read your post and I believe I am the best fit for this role. I have great experience of working with eCommerce businesses like flowers, gifts, food, weddings, equipment rental, renovation companies and real estate companies. I have managed Shopify stores and provided phone support, live chat and email support as well. I also have worked on order processing, working with wholesalers, vendors, shipping companies, tracking, accounting, business development, social media marketing and more. I will be happy to discuss the details over the phone. Best Nasir

$7 AUD in 40 days

5.0

(1 review)

6.6

@sourabh2001

Hello Sir, I have 10 years experience working as a freelancer and 5 years experience in working as a Virtual Assistant. I worked with various clients across the globe from USA, Canada, Australia, Singapore, Philippines, India ... I have experience in: - Administration tasks - Data Entry / Web Research - SEO - On Page / Off Page - Link building - Digital Marketing - Google Ads, Facebook Ads, LinkedIn Ads, Pinterest Ads, Youtube Ads - Social Media Marketing - Facebook, Twitter, Instagram, Pinterest, LinkedIn, Reddit, Quora etc. - Lead Generation - organically and via paid promotions - Wordpress / Wix - e-Commerce Store management - eBay, Amazon and Shopify - Customer Support Rep - Live Chat, Customer Support & various other adhoc tasks like setting aweber account, zapier, Calender management etc. I am an honest and hard working freelancer. I have the ability to learn things quickly and implement. I assure you good quality work and timely submission of reports. Kindly consider me for an interview. Regards Shubham

$6 AUD in 40 days

5.0

(22 reviews)

5.3

@malbakurtulla

Hello, I hope you are fine. This is to express my interest. Well, I have all of the skills and experience that you’re looking for and I’m confident that I would be a good fit in this position. I do have previous experience in customer support for over 3 years. I was responsible for the below duties as a livechat agent in an online betting company: -Provide information to the company’s clients. -Handling customers’ queries in timely and professional manner via chat and e-mail . -Providing technical assistance for products, websites, software, etc. -Meeting corporate standards and procedures for better quality; -Meet predetermined personal and team targets And as a VA I have experience as Online Marketing Assistant my tasks included: -Building the company Website, maintaining and managing the company’s social media profiles. -Updating information on website, managing group, creating events and creating landing pages. -Email/Ticket handling In addition to my knowledge base, I actively seek out new technologies and stay up-to-date on industry trends and advancements. I look forward to speaking with you about this opportunity. Thanks, Malba

$15 AUD in 40 days

5.0

(21 reviews)

5.2

@khanaaliyah016

*hello sir, >> I will provide 100% White SEO Services including Quality “On-Site "and “Off-Site“ SEO. Our purpose is to improve rank according to the Google terms and conditions. i will 100% get your website 1st page on google in minimum time and minimum budget i can handle all issues of your website and give best increasing result and improvements. our SEO tasks for your website promotion. ============================== SEO Step 1. - On Page SEO Optimization 1. Optimization of Title Tags 2. Optimization of Meta Description Tags 4. Header Tags Optimization 5. URL Optimization 6. Optimization of italics and bold tags 7. Optimizing HTML Code 8. Analysis of non-index able attributes 9. Robots Optimization 10. Image Analysis and Optimization of Alt and Title tags 11. Hyperlink Analysis and Optimization 12. Optimization of internal Navigation /linking structure 13. Optimization of external Links 14. Analysis of Broken Links 15. Page Content Optimization 16. Checking of Canonicalization error Off page submission (Monthly task) ***************** • Article Submission • Press Release Submission • Social Bookmarking • Blog Comments • Local listing • Video submission • Classified submission • Image sharing • Blog submission • Web 2.0 submission Key Features * Regular work and Weekly report *Get quality & quantity traffic every month. * 100% Manual submission. Thanks

$2 AUD in 10 days

4.2

(61 reviews)

5.4

@mohamedBJ

Hi I am an experienced virtual assistant and can start right away You can take a look at my reviews for assurance that your project will be done accurately and on time Hope you will consider my application Looking forward to working with you

$8 AUD in 40 days

5.0

(8 reviews)

4.7

@FaizaBilal

Hello, Please review my profile as I have relevant skills and experience in Customer Support/Service. I have completed similar projects before for Inbound and Outbound Calling, email handling, and Live chat via Zendesk, asana, etc. Also I have experience in Graphic designing and Canva https://www.freelancer.pk/projects/customer-support/Project-for-First-Step/reviews https://www.freelancer.pk/projects/customer-service/Customer-Service-Representative-URGENT/reviews Kindly message me to discuss further Thank you Faiza Bilal

$5 AUD in 40 days

4.5

(6 reviews)

3.6

@saubhagyamweb

Hi Jaz S, I have understand you want eCommerce Customer Support & Admin Virtual Assistant. I am Developer with 5+ Years of experience in this field. I can work on this project and can complete the work as per your requirement. I have all the skills mentioned above. I can start the work immediately. I look forward to have a long term business relationship with you. Thanks and Regards Virang

$18 AUD in 40 days

5.0

(1 review)

2.0

@shwetapandeyt093

Hey, Hope you're doing great! I went through your job post and am pretty confident I can get it done for you. I have built over 50 projects with a 98% success rate so I will be glad to take on this, I have all of the skills and experience that you’re looking for and I’m confident that I would be a good fit for this position. I am a full-time freelancer and I can work as needed. Let's connect to discuss. Best Regards Shweta

$8 AUD in 40 days

5.0

(3 reviews)

2.0

@sodais

Hi, I am an experienced Customer Support representative, I have an experience for customer service for more than 5 years, I use to work in a firm where I use to take calls, emails and chats. I am very much familiar with handling the worst case scenarios as well as can assist the customer in a professional way. I am very much interested in doing this for long term as I couldn't continue at the firm because of COVID. I would appreciate if you consider my application for this job. I am fluent in English can talk in US accent properly you can conduct my interview on voice call Not just this I am also familiar with systems like ecomdesh, zendesk, edesk, konnective, limelight, shipstation these all are the systems which are best in e-commerce industry. I am also able to do grapichs designing on photoshop also I am aware about canava. And as you have the shopify store so I am able to manage that too because I am able to do web development as well. Looking forward for your positive response. Thanks

$2 AUD in 90 days

5.0

(1 review)

2.1

@Mohitseth1457

Hello sir, I am having more than 9 + years of experience in Web designing and development.I read your project " eCommerce Customer Support & Admin Virtual Assistan ". I will give you a SEO-Friendly and Perfect-Responsive website. I would love to build an awesome working relationship with you through my Expertise, Honesty, Sincerity and Hard Work. I am working with you until you are completely satisfied with the outcome of your website development and design projects. Always, I believe in long-term business relationships and always provide high-quality work at a fair price. I am expert in: Wordpress, Shopify , Html/Html5 , CSS/CSS3 , Ecommerce, PSD to HTML, PSD to Wordpress Responsive , Bootstrap, Photoshop, Corel Draw, illustrator, XD, Javascript, Jquery, Magento, Bigcommerce , Wix, ukit, Shoptiq, Spotify, Sound Editing, Video Editing, Image Retouch Projects Completed 1000+ Unlimited revisions in design. Best price with 100% satisfaction. Support 24X7, At any time. Thanks & Warm regards,

$2 AUD in 40 days

0.0

(0 reviews)

0.0

@mh8362830

Hi I have worked on Etsy before and i know how to make engaging posts as i myself am a professional graphic designer and branding expert, i have marketing experience as well, I would love to discuss in details over chat. Thank you.

$5 AUD in 1 day

0.0

(0 reviews)

0.0

@Buhaary10

Good day, I have patiently went through your project proposal I'm a freelancer you will love to work with, having 4 years experience, while i work with crown Geo information services, with online working experience, expert in data entry, I'm dedicated, fast, honest and prompt in delivery all jobs that is giving to me, I will like to handle your project if awarded to me. Good and confidence while speaking on phone, I build good customer relationship with excellent network Thanks as I look forward to see your message.

$6 AUD in 40 days

0.0

(0 reviews)

0.0

@mfarhan2334

Dear Sir, I am fully confident that I can do your project with 100 percent accuracy, in a specific timeframe and with full focus and I am quit efficient in MS Office and I have several years of experience in this regard. So let’s start to discuss your project. Thank you.

$5 AUD in 40 days

0.0

(0 reviews)

0.0

@abbybaldomar

I am passionate about my work and I am highly organized. I am undergraduate of BSED- Major in TLE and my last work experience is Virtual Assistant. And I'm 23 years old / female. I can do any type of job as long as you have time to train me. I am easy to learn and willing to work full time and for the long term. I have knowledge in using Microsoft Word/Excel, Google Docs/Spreadsheets, PDF, Shopify, Amazon, uploading, or listing products. I am loyal, a hard worker, honest, very dedicated to my job, and provide 100% quality services. Please do send me a message for us to discuss your other plan or idea for this project. My inbox is open for you anytime. Thanks and stay safe!

$5 AUD in 40 days

0.0

(0 reviews)

0.0

@MehreenKhan2919

Hello! I can provide you with the skills that you require. Hello, I'm Mehreen, a native English speaker holding a PhD in English. I can surely assist you in writing articles along with web designing as well as web development. I am also well-learned about Google's search engine algorithm, SEO optimization using AHRefs and MOZ tools. I can guarantee you that the content will be plagiarism-free and Copyscape-free, with no grammatical errors, exceptional vocab, quality meta tags, alt tags, header, and header sub-headers. I have a graphic designer in my team, and I have been updating the product listings on Shopify for another client so have experience in that as well. Further, being a native English Speaker, I will be able to provide VA services in terms of calls, email etc. Regards, Mehreen.

$2 AUD in 40 days

0.0

(0 reviews)

0.0

@research4data

Hi, I am experienced VA with 10+ year of genuine working experience in this field. After reading your job detail i found myself perfect fit for this position. I have worked on verity of project in past 10 year , such as Website/ web store management, Order management, Web research, Profitable Product Sourcing for eCommerce shop from different source, Web design, Posting and many other related jobs, I am willing to work full time basis on your project and you will find me online maximum time a day. Most of all i have a very strong ability to learn from my work and interested to take any type of challenge. I am still a quick learner and try to provide best support from my experience. Hope you will give me a chance to prove myself by hiring me for your project. waiting to hear from you soon, Thank you

$5 AUD in 40 days

0.0

(0 reviews)

0.0

@Monika2956

I have two years of experience of customer service representative (Phone Support). I have a knowledge of Canva for creating a image, infographics and video as well.

$25 AUD in 40 days

0.0

(0 reviews)

0.0

@sinojericojrs09

Good Day! I'm Jerico and I'm Looking forward to be your next Admin Virtual Assistant all qualification listed on your job post is exact what I did on my previous job. With experienced and great skill that I have I assure you that your Shopify shop will runs smoothly and perfectly fine. Hoping to have a interview on you my dearest client. You can contact me on my email account and/or thru my Microsoft Team Profile: "JERICO R. SIÑO" and even thru my Skype Account: JERICO R. SIÑO. Keep safe and Kind Regards - Jerico

$5 AUD in 40 days

0.0

(0 reviews)

0.0

@Preciamae25

A person who’s up for this 3-in-1 role must possess great familiarity with managing emails and project management, must be detail-oriented in preparing analysis and organized to be on top of things particularly when handling and optimizing schedule, and someone who’s adept in finding solutions to any account-related issue. Well, you’re in luck because I happen to possess such qualifications. The good news is I can help you manage your business. I would love to connect with you and see how we can work together in further growing your business. Do reach out and let me know when’s the best time for you to have a quick call.

$5 AUD in 40 days

0.0

(0 reviews)

0.0

@FutureTechno1

Hi There, Greetings! I have 4+ years of experience as a Virtual Assistant in Email Management , Lead Generation, Meeting Scheduling, Calendar Management, Managing Invoice , File Management, Social Media Management and other Miscellaneous tasks . I believe in dedication and commitment that comes with honesty . If you are looking for reliable and committed person then I am available to work for you . Looking forward to discussing this in detail. Warm Regards Mohit

$8 AUD in 40 days