Hi
I’M A ROCKSTAR VA
As an experienced customer’s service Specialist, your posting sparked my interest. When reviewing the position requirements and your organisation. I was excited to find that my qualifications and personal strength align with your needs and mission.
I have a fierce determination to complete tasks properly while also ensuring that they are done on time.
My responsibilities include- Generating SOPs and ensuring they are adhered to, training new agents, ensuring customer complaints are handled correctly, managing the more difficult customer complaints by resolving it.
Very proficient with inbound and out bound calls, data entry, chat support, telemarketing, and excel using tools like Zendesk, Google drive, Spreadsheet, GHL CRM, Google Intergration and so many others.
Ready to work with your time zone with a very fast internet speed.
Working with me would surely be a great experience and you would not regret, the guarantee is provided by me, looking forward to hear from you.
Best regards,
Ebube Chigbo.