Assessment writing-An Explanation of ITIL Concepts and Terminology

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You must complete the explanation by writing 2000 words (within 10%, ie 1800-2200 words) to answer the questions stated. You should include a reference list (which does not contribute towards your word count). *Clarify SLA, OLA and UC *I know that ITIL v3 refers to a 'CSI Register', while ITIL v4 has renamed it as a 'Continual Improvement Register', but whatever they are called do you agree with me that they sound like a waste of time? *What is Knowledge Management and is it necessary for us *What is the point of Service Portfolio Management?

Project ID: 32650418

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@davidkim24

Assessment writing-An Explanation of ITIL Concepts and Terminology Hello! i have read your project description and I'm confident i can do this project for you perfectly. I have skills in Business Analysis, Technical Writing, Academic Writing, Article Writing and Research Writing .I still have a few questions. please leave a message on my chat so we can discuss the details and deadline of the project.

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