Hello.
I have a lot of technical knowledge in service management tools and projects. Following the ITIL methodology, I have taken the dialogue between the business areas and the service provider and / or execution of the project. I have taken control and support and incident tracking (following resolution, prioritization, compliance, etc.), coordination with operations (production application passes, infrastructure needs, coordination for incident and problem resolution, etc.).
I work very well both individually and as part of a team, but certainly for the question of incidents or problems that affect me directly, I prefer to be self-resolving.
Full career in:
• Systems (Windows Server 2K3, 2K8 ,2K12 and Linux Ubuntu and Kali)
• Security (Trainer in Security Systems, Ethical hacking, ISO27001 and LOPD)
• Networking (TCP/IP, Ethernet, VPN, Wifi)
• Virtualization (VMware ESXi y VSphere, VDI, Citrix XenApp and XenDesktop)
• Database (Oracle, SQL, MySQL).
• Mobility (VMware Airwatch, MDM).
• Mail (Exchange 2K3, 2K7 and 2K10, Exchange365)
• Cloud (Office365, IaaS, SaaS , PaaS, cloud of Microsoft Azure and Amazon)
• Platform migration: Between Active Directory and mail migration from mail to Exchange365
• Backup (Simpana Commvault, Veritas Backup Exec)
• Storage (NEC, IBM Storwize)
• Monitoring (OVO, Nagios XI)
• Tiqueting (Servicedesk)
• Documentation (Procedures and reports)
I'm sure my profile fits your project.
I await your news.
Many thanks.