★☆ Native German Wanted for Translation Work and Customer Support ★☆

N/A

Completed

Posted

over 5 years ago

N/A

We are a cool team of international people with headquarters in Romania that work in e-commerce and with operations in Hungary, Czech Republic, Slovakia, Slovenia, and Croatia, so we're looking for a native German to work at our new German site. For start, you will help us with the translations to German of the website then with the customer support. Main tasks will consist of discussing with the customers and solving their problems (over the phone and e-mail, and Facebook chat) + posting on social media and sometimes translating stuff. We want to have super happy customers, so we are looking for someone that is very positive and can transmit that positivity over to our customers. Working hours - 4-7 per day - from 8:00/9:00 to 15-16:00 (could be flexible in some circumstances) Requirements: You must be a dynamic and independent person, VERY ORGANIZED, hard working, having no problem working from home, capable of properly managing your own time. Past experience in e-commerce (Shopify/ customer support) is an advantage but not a requirement. You will get a test (for which you'll get paid) for the beginning then we will decide on the best candidate. To qualify for the job (and to be sure you read the full description) please answer the following questions: 1. What is 5+4? 2. What is your native language? 3. Why would you be fit for the job? 4. Are you comfortable talking on the phone with customers?

German Translator

Project ID: 18048272

About the project

6 proposals

Remote project

Active 5 yrs ago

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Awarded to:

@Erik1510

Good Day! This is Erik. I am an German student. Currently I am traveling the Philippines. To keep my travel journey going, I want to work on your Project. I am very enthusiastic and problem solving person. One of my biggest skills is working with languages. I can work at any time of the day. To answer your quastions. 1. What is 5+4? The answer is 9. 2. What is your native language? My native language is German. 3. Why would you be fit for the job? I would fit for this job because I am a very hard working person and I like to work with languages. In school I focused especially on writing and language classes. 4. Are you comfortable talking on the phone with customers? Yes I am definitely comfortable talking to customers. I worked at a restaurant in Germany and provided a helpful, fast, and accurate service to the customers. It is not a problem for me to bring the same service at the phone. I am very interested to be part of your project and I look forward to hearing from you soon. Best Regards, Erik Weil

$11 USD in 15 days

5.0

(1 review)

2.6

6 freelancers are bidding on average $53 USD/hour for this job

@Kartismadalina

Hy! Can I help you with this job! Contact me!

$222 USD in 10 days

0.0

(0 reviews)

0.0

@DenkerDichter

1. 5+4 = 9 2. What is your native language? German 3. Why would you be fit for the job? being experienced and reliable and offering highest quality standards in German language. 4. Are you comfortable talking on the phone with customers? I offer 3 years' experience in the customer service department of a German company.

$17 USD in 40 days

0.0

(0 reviews)

0.0

@alexandrataraza

1. 9 2. My native language is german 3. I am experienced in customer support , working since 2 years in a german live-chat . 4. yes i am

$14 USD in 25 days

0.0

(0 reviews)

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@noeltaservice

Dear all, at first I will answer the questions: 1. 5+4 = 9 2. Spanish and German 3. I worked for over 7 years in the retail and taked care about customers concerns. It´s not a problem for me handling with them. 4. I have no concern to talking with the customers on phone.

$33 USD in 40 days

0.0

(0 reviews)

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@birgaweisert

Hello, My name is Birga Weisert and I am a state-certified translator for English and German native speaker. Let's get your questions out of the way, first: 1. What is 5+4? 5 + 4 = 9 2. What is your native language? My native language is German and I am perfectly fluent in English, I am conversational in French and Italian. 3. Why would you be fit for the job? I have worked as a virtual assistant before and also used to work at the reception desk of a hotel for a while. Making customers happy is second nature to me and I always do my very best to fulfil the customers' requirements. I am a quick learner and will familiarize myself with your procedures as quickly as possible so that I can be fully operational in no time. I have worked with team communication software like Slack and e-mail like Helpdesk before and can handle all requests quickly and without delay, for sure within less than 24 hours. I am not afraid to ask questions to be able to do my job well. 4. Are you comfortable talking on the phone with customers? Also speaking to customers on the phone is not a problem, and I always strive to find a solution that makes the customer happy, while staying polite even in the most difficult situations and with very upset customers. :-) I believe that there is a solution for everything and I am very happy to learn how you deal with unhappy customers. I am looking very much forward to hearing from you! Please pick me for the job! Best regards, Birga Weisert

$22 USD in 10 days