Find Jobs
Hire Freelancers

Customer Service

$15-25 USD / hour

Closed
Posted over 7 years ago

$15-25 USD / hour

We need an energetic and friendly agent for a two-month project, expected to require 20 hours/week of services, We’re launching our USA branch and that’s expected to dramatically spike call volume. You’ll work from your own location to handle product calls, take orders, and process payments. Skill Requirements: Expertise in providing customer service via phone and live chat Fluent in English and Spanish Handle 15-20 calls per hour Basic knowledge of Microsoft Excel Ability to up sell and cross-sell products on the phone Health industry knowledge is a plus Maintaining customer records Scheduling appointments Generating sales leads Entering data into the company’s databases
Project ID: 11650787

About the project

40 proposals
Remote project
Active 8 yrs ago

Looking to make some money?

Benefits of bidding on Freelancer

Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
40 freelancers are bidding on average $19 USD/hour for this job
User Avatar
I am top rated freelancer, i have done similar work before, i have understood everything , I am interested to working with you. you can check my profile and reviews i am ready to do trial work, give me a reply . Regards, Sultan
$21 USD in 20 days
4.9 (753 reviews)
8.2
8.2
User Avatar
Hi I am Mohana from India, I hold 8 years of experience in Customer Support, Technical Support & Email handling. I have been working with Dell, Symantec & Mcafee. I am fluent in both written & spoken English. I am well experienced in Non-Voice and Voice Customer Support and I very well know how to handle customers and how to draft emails professionally. I can work for 20 hours a day, I am very good in Up-selling, I was working in the Dell and I used to make $40000 worth of sales per month. I am very much detail oriented and a perfectionist. I always make sure my work/data is 100% ACCURATE. GUARANTEED. Get back if interested. Mohana
$22 USD in 20 days
4.7 (79 reviews)
6.4
6.4
User Avatar
Hi there. My name is Charlene. I do hope that all is well with you. I am very much interested in this project and hope we can discuss further after having read my proposal. I have been a Freelancer for the past 3+ years handling projects such as Data Entry, Admin and a few areas in Sales and Marketing. Before then, I worked 4 years at a law firm doing the duties of a Receptionist, Office Attendant, Legal Clerk and Personal Assistant. I also did 2 years at a Cable, Internet and Phone company (Comcast) as a Customer Account Executive where I handled billing, technical support, etc. I am competent with the use of Microsoft Office, Open Office and have a current typing speed of seventy (70) words per minute with 100% accuracy. I am a very much reliable and ambitious individual with a positive attitude who works sincerely and has great determination to complete task. I believe that being discreet and pleasant will make me a suitable applicant and trust that I would be a valuable asset to you. My objectives would be to utilize my knowledge, skills and experience in any obstacle that may come my way. A voice sample is available in my Portfolio. Please have a listen. CV will be presented upon request. Bid Negotiable. Looking forward to having a chat with you!
$22 USD in 20 days
5.0 (29 reviews)
5.8
5.8
User Avatar
My name is Pablo Rosales, Founder/Owner of Call Center Tele4u. We will help you in any Telemarketing, Web Search or any other Virtual Assistant job guaranteeing positive results for your company.
$20 USD in 20 days
4.8 (7 reviews)
4.8
4.8
User Avatar
Accurate, fast keying skills and sound knowledge of computer applications. Proven ability to collect and manage information efficiently and accurately. Excellent written and verbal communication skills and a strong desire to work hard and perform well. Skilled in planning and organizing with the ability to complete tasks on deadline. An independent worker who successfully meets the challenges of a fast-paced environment providing data entry and administrative support to a large department. Sound knowledge of database management tools and data entry technologies.
$15 USD in 20 days
5.0 (4 reviews)
2.8
2.8
User Avatar
I have been working in customer service since the last ten years and have worked with the different companies to handle phone, chat and email support. I have a great experience of taking orders over the phone, upselling and cross-selling, increasing sales and revenue charging credit card, processing payment, creating invoices and receipts, price adjustments, refunds, handling issues with quality and unhappy customers and finding resolutions for them to make them happy working in a team and helping others with their tasks and issues Please get back to me so we should be discussing things together. Kyle
$16 USD in 20 days
5.0 (2 reviews)
2.4
2.4
User Avatar
A proposal has not yet been provided
$16 USD in 21 days
5.0 (1 review)
1.5
1.5
User Avatar
Hi, I've been working in this call center field from the past 3 years. Only problem is that i don't know Spanish but i can deal with the English Speaking customers. Please do consider me if you think Spanish is not compulsary. Best Regards.
$15 USD in 20 days
5.0 (4 reviews)
1.1
1.1
User Avatar
Hi! We are a group of freelancers at the Working Group. We'd like to work with you on this project. Best, Salaar K. The Working Group Team
$20 USD in 20 days
5.0 (1 review)
1.1
1.1
User Avatar
I was a language and product trainer in the BPO Industry for 6 years. I decided to pack up and set up a small home office to service more employers, widen my portfolio and spend more time with my kid. I have been successful at freelancing for virtual contact centers whether customer service or sales.
$22 USD in 20 days
5.0 (1 review)
0.5
0.5
User Avatar
Hello, I've a good command on English & ca help in short term project. I've around 8 years of IT Pre-sales experience where I've handled up-selling of our products. I would be interested in handling this project. Thanks.
$23 USD in 20 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hi, This Ahmad i have 2 years experience for these type of work i have team with call center we also sell cell phones over the phone call craigslist, ebay please let me know more.
$16 USD in 20 days
5.0 (1 review)
0.0
0.0
User Avatar
Enthusiastic, energetic and willing to talk to any kind of people in English and or Spanish. You will not be dissapointed, for sure.
$22 USD in 20 days
0.0 (0 reviews)
0.0
0.0
User Avatar
A proposal has not yet been provided
$15 USD in 10 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hello! I understand you require the services of a virtual assistant for customer support service. I am readily available to work for you for 20 hours/week of services. I am a friendly, energetic and passionate agent who has strong communication skills, pays rapt attention to every detail of a task and speaks in a clear manner. I have studied carefully this project description and it looks fascinating to me. I am very interested in working for you by carrying out your assignment involving -Providing customer service via phone and live chat -Handling 15-20 calls per hour -Basic knowledge of Microsoft Excel -Selling and cross-selling products on the phone -Maintaining customer records -Scheduling appointments -Generating sales leads and -Entering data into the company’s databases I am quite knowledgeable about the health industry, have written several articles in the health niche for clients. I can provide a link to one of the articles on your request. I strongly believe you will enjoy the services I will render to you, as my past clients have also loved and commended my tasks for them. I aim to form a long-term professional relationship with you. Please, let me know what is needed to win this bid. An invitation over a private chat would be highly appreciated. Thank you.
$22 USD in 20 days
0.0 (0 reviews)
0.0
0.0
User Avatar
I currently work as a sales representative , fluency in english , self motivated, customer oriented sales strategy. Please contact me for any further information.
$16 USD in 20 days
0.0 (0 reviews)
0.0
0.0
User Avatar
I did remote customer care for an online marketplace for 2 years. I am fast yet efficient, and have a high customer satisfaction rate.
$24 USD in 20 days
0.0 (0 reviews)
0.0
0.0
User Avatar
My professional background includes: providing universal intake case management service, executive/administrative support, and customer service. Using my experience and knowledge has afforded me the title of advance user of Microsoft Office Applications Word, Excel, PowerPoint, Window Systems, and MS Office Outlook / Lotus Notes, therefore; utilizing time management effectively and capturing management reports. I pride myself on punctuality, accuracy, dependability and adaptability. I am a quick study and excited about learning new things and working with new challenges. I am organized and provide “OUTSTANDING” customer service. I am person who takes the initiative to get the job done.
$22 USD in 20 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hello there, I am interested in working on your company. I am seeking a position within a company that will allow me to utilize and enhance my skills to provide an opportunity for advancement. I have 15 years of experience being a data entry and a web researcher from my previous company. I have knowledge in Microsoft Office and Google Sheets. Now as a freelancer I do , email-management, data entry jobs, email-support, quality assurance, event planner, property locator and other related jobs as virtual assistant. I have also have knowledge on Wordpress blogging. I helped to keep track of all the data received and performed many of the clerical duties in the office to help create an efficient and well organized workplace. I have excellent writing and grammatical skills with the ability to enter data without errors. I also possess outstanding reading comprehension and active listening skills.I pay close attention to detail, have the ability to meet tight deadlines. I am a fast learner with a keen eye for detail. Thank you for taking the time to consider this application and I look forward to hearing from you in the near future. Regards, Donna
$15 USD in 20 days
0.0 (0 reviews)
0.0
0.0
User Avatar
If you check my profile you are going to be able to see that I have a lot of experience in Customer Service, Over the telephone included. ( I used to work for Columbia House and Dell Computers's call centers). My English is Excellent (Written and spoken, certified) and I would like to be considered for this position. Go into my profile for further details about my skills and abilities and feel free to contact me in order to step forward. I am ready to work hard! Kind regards, Fran Ariza
$15 USD in 20 days
5.0 (1 review)
0.0
0.0

About the client

Flag of UNITED STATES
United States
0.0
0
Member since Sep 28, 2016

Client Verification

Thanks! We’ve emailed you a link to claim your free credit.
Something went wrong while sending your email. Please try again.
Registered Users Total Jobs Posted
Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)
Copyright © 2024 Freelancer Technology Pty Limited (ACN 142 189 759)
Loading preview
Permission granted for Geolocation.
Your login session has expired and you have been logged out. Please log in again.