i understand that we communicate with customers as fast as we can processing a payment, do billing, assist on every customer needs and wants, answer their inquiries.
As a customer service representative i will be responsive. make sure to always give the 100% satisfaction to every customer needs and wants. I am extremely patient and always exhaust all resources needed to provide quality customer satisfaction. I am professional, open minded, and accountable, reliable, with good communication skills.
we can follow this formula: always acknowledge, empathize, and reassure customer about their needs/wants. definitely answer or provide every customers needed. give them all their option by asking them question so we can provide the value of what we provide as to what they need.