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Application for a Job:
I have worked with several different organizations for the past ten years. Within those ten years, I have learned that communication is an important aspect of an organization. It enables employers and employees to maintain a competitive advantage within an organization. With the development of technology, an organization needs to employ all forms of communication channels to cater the needs of their audiences. The channel to use in the communication process is highly dependent on the target audience. Additionally, such aspects as patience, being audible and always emotionally strong, enable a perfect response to customer concerns.
With my experience in companies such as LambertiBros, where I established an online presence above that of my competitors, in all the communication process I maintain a high-level professionalism. Also, I believe that communication is a two-way process. Hence, I make sure that I get feedback from the clients for improvement purposes. Providing customer service in a government institution means catering to the needs of the citizens’ regardless of their political affiliation, race, the color of skin, gender, and age.
Question 2
One of the primary goals of government institutions is service delivery. When handling inquiries from clients, I always ensure that I jot down all the important points to make sure that al