Hi there!
One of the best ways to provide value to your clients and customers is by providing friendly, easy-to-use, practical "how-to" guides and tutorials.
I write friendly, clear, straightforward content to educate, inform, and inspire your readers. This includes a step-by-step approach, screenshots, context, examples, and understanding the customer perspective.
Whether you want short, punchy, straight-to-the-point guides or in-depth tutorials, I can help.
Here's how I work:
You tell me what you want the guide or tutorial to cover.
I use your product or service so I understand it.
I work out how to accomplish the task.
I document every step someone would need to take.
I create and annotate screenshots if needed.
I format everything beautifully.
Although this is best used for online products and services, I am happy to review and provide content on almost any product or service, providing I can get access to it.
I have written support guides for Squarespace, Sitepoint, SaneBox, CloudApp, Smart Job Boards, and more. Samples are available on request.