Frances Grace N. Profile

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$5 USD / hour

butuan city,

philippines

$5 USD / hour

It's currently 5:51 PM here

Joined April 27, 2012

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Frances Grace N.

@pinkribbon

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(0 reviews)

0.0

$5 USD / hour

butuan city,

philippines

$5 USD / hour

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Sales Expert - Telemarketing Telemarketer

My name is Frances, and I enjoy meeting new people and finding ways to help them have an uplifting experience. People find me to be an upbeat, self-motivated team player with excellent communication skills. For the past several years I have worked in telemarketing & customer service in the BPO Industry. I have over eight years of experience making outbound calls. Four years as a Virtual Assistant. Three years in cold calling, Appointment setting & Lead Gen.

See all Telemarketers in Philippines

Contact Frances Grace N. about your job

Portfolio

Identify fraudulent transactions and cancel them from further processing.

Resolve queued transactions within the service level agreements to reduce potential revenue losses.

Customer Service

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Experience

1840&Company

Mar 2019 - Feb 2022 (2 years, 11 months)

I invite business people to join us at our expo. We only need to confirm if they can make it or not they can. I send them emails for their badges to be able to attend as VIP members. My main tasks are setting up appointments, answering emails, and making phone calls.

Shoplet.com

Feb 2017 - Feb 2019 (2 years)

My role here is as a customer service agent. I answer calls to assist customers in tracking their orders and even suggest which product to buy. I send & answer emails too and Update customers' profiles on our CRM. Answering questions about a company's products or services. Processing orders and transactions. Resolving issues and troubleshooting technical problems. Delivering information about a company's offerings. Handling customer complaints. Collecting and analyzing customer feedback.

Outbounders.com

Jan 2013 - Jan 2017 (4 years)

We were an Independent Broker representing multiple companies like Humana, United Healthcare, and many more. Allow us to help individuals explore all the healthcare options available to them and have licensed experts assist with making the most informed decision. For the second account, it was a medical pendant. We Contact people to solicit sales by reading scripts and describing products. Pitch a product to a customer so well that they want to buy it.