Pradeep S.

To achieve total excellence in my field of activity. WORKING EXPERIENCE: Bajaj Allianz Life Insurance Co. Ltd (06-Sep.-2007 to 15-Jun-2013) in Farrukhabad- Divisional Office: Working as Senior Customer Support Executive. Bajaj Allianz Life Insurance Co. Ltd (16-Jun.-2013 to 06-Dec-2014) in Etah Branch Office: Working as Senior Customer Support Executive. Job Profile: Managing collection of premium, managing renewal of policies. Underwriting of Proposals. Resolve day to day operational issues related to customers queries. Locally coordination with Area Managers, Training Managers, Sales Managers. Handling customer queries & make sure for the satisfaction. Supporting operational activity of the Branch. Updating of IC’s/SM’s Bank Account & PAN Card. Scrutiny of all Proposals & dispatching to HUB. Follow up with HUB & H. O. for Requirements. ACADEMIC QUALIFICATION: B.Ed In 2005 with 2nd Division from Agra University [login to view URL]. In 1996 with 2nd Division. from Kanpur University. Intermediate (Science) in 1993 with 2nd Division from U.P. Board. High School (Science) in 1991 with 1st Division from U.P. Board. TECHNICAL QUALIFICATION: 1. Completed H.D.I.S.M Diploma from “Aptech Computer Education Centre” Kanpur. Course Name: DOS, Windows, MS Office, Networking, SSAD, C, C++, FOXPRO, Visual Basic, Unix, PPT, Internet, etc. 2. Completed One Month Hardware Course from “Society for Advanced Computer Training Centre” Kanpur. Modules: 1. Concepts of Information Technology. 2. Concepts Of Networking & Communication. 3. Introduction to Hardware components. 4. Problem Detecting & Solving of Computer System. 5. Software Installation. 6. Installation of Device Drivers. 7. Computer Assembling. 3. Completed CCC Diploma from Doeacc PERSONAL DETAILS : Date of Birth : 11th Feb.1977 Father’s Name : Sri Ramesh Kant Shukla Contact No. : (M) 9450030599 , 9919563143 Hobbies : Playing cricket & reading books. Strength : Hard work, Punctuality and Result Oriented. Nationality : Indian Marital Status : Married