Customer Calls & Appointment Booking Agent
$10-30 USD / hour
I am seeking a professional to handle incoming emails and promptly initiate follow-up calls. Your main task is to establish telephonic contact, deliver a brief introduction of our senior life insurance products, and ultimately schedule an appointment with a senior life insurance agent.
Flexibility in communication is required as no particular tools for making calls have been predetermined. Thus, proficiency in using VoIP phone systems, CRM software, or a mobile phone is necessary. You must also be prepared to call potential customers twice if they do not pick up initially.
On an average week, you can expect to manage between 15 to 30 emails. This workload, although dynamic, necessitates someone with excellent time-management and prioritization skills. It could increase in emails/week but we would discuss if things were to change.
During calls, besides trying to schedule them on my calendar, the following information needs to be collected:
• Potential client's availability for an appointment
• Any specific questions they may have
• Their preferred contact method for follow-ups
Prior experience in customer service, telemarketing or appointment setting roles will be beneficial. Excellent communication and interpersonal skills are crucial for this role. Experience in the insurance industry is an asset but not compulsory. If you have a track record of converting leads into potential customers, I would like to hear from you.
Project ID: #37677481
About the project
25 freelancers are bidding on average $22/hour for this job
Hello, I hope you are well. I have a extensive experience of over 17 years in the US real estate and Virtual Assistant positions. I have worked for a Mortgage Co. based in West Palm Beach, FL, in loan resolutions and h More
Having built my career as a customer support and virtual assistant, I have honed my communication skills and developed a natural aptitude for sales and telemarketing. In a rapidly evolving digital landscape, my ability More
With my strong sales background, I have a unique understanding of the importance of effective and prompt communication with potential customers. I have extensive experience in using various platforms like VoIP phone sy More
Hi There, I am eager to bid for the position of handling incoming emails and initiating follow-up calls to schedule appointments for senior life insurance products. 1. **Communication Skills:** Proficient in using Vo More
Hi, I’m interesting in learning more about this opportunity. I’m available for up to 30 hours weekly. Contact me via email and we can discuss everything more in depth.
Dear Hiring Manager, I am writing to submit my bid for the position of Customer Service and Booking Agent. With a strong background in customer service and excellent organizational skills, I am confident in my ability More
As a customer service representative and computer expert i believe in giving good customer satisfaction and also have the ability to work and learn across session
I am more than interested in learning more about the job opportunity,I am available to work more than 30 hours weekly, I have 2 years of experience in customer service and will be happy to work with you
Blenda: 5+ yrs in sales/appointments. Versatile VA, tech-savvy, exceeds expectations. Let's elevate your business!
I read about the job description and I'm interested to work on it, with previous experience in telemarketing, appointment setter and e-mail management. I've already worked with CRM software and I'm fluent in english wi More
With my vast experience in the virtual assistance industry, coupled with proficiency in powerful communication and product introduction skills, I am the ideal freelancer to be your customer calls and appointment bookin More
