Customer journeys of two similar UK retail e-businesses
£10-20 GBP
Paid on delivery
The piece of work requires that you evaluate the customer journeys of two similar retail e-businesses, comparing and contrasting the features and processes of the two UK e-commerce websites that make each less or more effective and making specific recommendations for improving the website of each business. Any customer journey model(s) may be used provided the online search, discovery, presentation, cart, checkout and post purchase phases are all considered.
See attached for more information.
Project ID: #24237315
About the project
9 freelancers are bidding on average £42 for this job
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Hello, I am an English native Eu based freelancer with over 10 years experience with regular online shopping. I would be happy to evaluate 2 online shopping experiences. Thank you, Melissa