Sergio Alexander P.

I have been providing tech, software, and online startups excellent Customer Support for over 8 years. I'm proficient with email, chat, technical, and Helpdesk/FAQ support and much more. I have worked in several BPOs in Colombia as a consultant and also as a coach and quality analyst. Assisting customers whether it's by email, chat or phone is second nature to me. It doesn't matter whether I work alone or in a group. I am also a great multi-tasker. I'm also able to provide Level 2 support and manage Server Based Computing in Windows and Linux. Perform system administration and management functions for Microsoft Windows Server, Unix and Linux servers. Any time zone, hourly, monthly, part-time, full-time I am available for anything you require. I look forward to helping your company thrive through the best customer /IT service available! :)