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$5 USD / hour
Flag of BANGLADESH
barishal, bangladesh
$5 USD / hour
It's currently 4:54 PM here
Joined July 3, 2019
1 Recommendation

Md Rayhan H.

@rownokrayhan

5.0 (29 reviews)
5.3
5.3
100%
100%
$5 USD / hour
Flag of BANGLADESH
barishal, bangladesh
$5 USD / hour
100%
Jobs Completed
97%
On Budget
100%
On Time
11%
Repeat Hire Rate

*Multi Skilled* Customer Support, NFT Marketer

**Multi Skilled Freelancer** I am a professional Website developer, NFT Marketer, Discord manager, customer service representative & article writer working for more than 8 years. I am also an experienced customer support/technical support from different BPO companies for 7 years providing customer service and technical assistant for internet, android devices, and apps issues and troubleshooting. For 5 years I am a Freelancer/ Virtual Assistant, with clients from E-commerce, Real Estate Company and Leasing Company providing customer service, property management, handling house repairs issue and appointment setting, admin support, and other project-based tasks such as adding product and products details in Shopify, data mining and web research. I can provide e-mail, ticket, and phone support and will do everything I can to delight your customers. Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Throughout the years of my experience as a Technical Support / Customer Service Agent, I have managed to hone skills that are very close to my personality and that I consider essential to quality customer services, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude, and persuasiveness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers. My Skills: - Website development - NFT Marketer - Discord Server Management - WordPress - Shopify - Content Writing - Microsoft Office Word, Excel, and Spreadsheet - Google Docs, Google Sheets, Gmail, and Google Calendar (Google Suite) - Excellent in speaking and writing in the English language - Email Support (FRONT, Helpscout, Outlook, Gmail, Gorgias App) - Phone Support - Technical support for ADSL and Android device - Chat Support via Zendesk, Freshdesk, Facebook Messager, and other online chat application platforms - Customer Service - Order Management (Shopify, OBERLO, Dropshipping, and Aliexpress) - ‎Shopify adding products and description, editing orders and refunds - Xero Application (account creation and invoicing) - ASANA task and FRONT With these experiences, I still never stop to learn new technology. I am continually checking new web tools to stay competitive and more efficient with my home job. My goal is to provide out-most work satisfaction and wonderful working experience with my clients

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Portfolio

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Reviews

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Showing 1 - 5 out of 15 reviews
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5.0
$517.00 USD
HE'S A GREAT GUY AND CAN BE TRUSTED.... [01 May, 2020] Excellent job , highly recommende! [01 September, 2020] Great freelancer , quality work
Social Networking
Facebook Marketing
Article Writing
Social Media Marketing
+1 more
K
Flag of Kevin W.
@Kevsels
4 years ago
5.0
$780.00 USD
Thank you much! Professional in every way!
Game Consoles
Game Development
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Flag of Steven D.
@steved222
4 years ago
5.0
₹2,657.00 INR
Good freelancer with excellent writing skills. he gives me a good piece of work.
Research Writing
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Flag of Mohamed Shabeeb N.
@designs2dio
4 years ago
5.0
$55.00 USD
Great work, recommended ! [22 April, 2020] I recommend
Social Networking
Facebook Marketing
Article Writing
Social Media Marketing
+1 more
K
Flag of Kevin W.
@Kevsels
4 years ago
5.0
$100.00 USD
Thanks, I recommend. [22 April, 2020] I recommend
Social Networking
Facebook Marketing
Article Writing
Social Media Marketing
+1 more
K
Flag of Kevin W.
@Kevsels
4 years ago

Experience

Web Developer & Digital Marketer

Mega Marketing, LLC
Mar 2019 - Present
I am working with Mega Marketing Automotive Company as a web developer & SEO expert.

Web Developer

Tech1 USA
Jan 2019 - Present
I am working with Tech1USA Inc. for varities web developing, web designing & SEO projects. They have more than 10 websites in total and i manage them all. http://dealall.us is one of the most popular website of them.

Content Writer

Insider Monkey
Feb 2017 - Aug 2019 (2 years, 6 months)
Insider Monkey is a well known website, i have worked with them for about 2 years as a Content Writer

Education

Computer Science Engineering

Bangladesh University of Engineering and Technology, Bangladesh 2012 - 2016
(4 years)

Qualifications

Certificate of Excellency

Coder's Trust
2019
Earned "Certificate of Excellency" from Coder's Trust!

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Verifications

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Certifications

preferredfreelancer-1.png Preferred Freelancer Program SLA 1 97%
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