Nesreen H. Profile

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$15 USD / hour

giza,

egypt

$15 USD / hour

It's currently 12:18 PM here

Joined November 19, 2015

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Nesreen H.

@nesreenhamdy

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(0 reviews)

0.0

$15 USD / hour

giza,

egypt

$15 USD / hour

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Data Analyst Specialist

I am Nesreen Hamdy, a Data Analyst who worked as an ERP Support Engineer at Oracle for 12 years and now working for Ouda as Project Manager for the improvement of Governmental Institutions in Egypt. Through the last year I finished the Professional and Advanced Nano Degrees of Data Analysis from Udactity gaining a lot of data cleaning, wrangling, analytics and visualization. I have completed real-life projects and acquired additional skills through Udacity courses and projects. With my passion for learning new skills all the time and my Data Analysis skills, I would like to help others in exploring there data.

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Experience

Oracle

Jan 2008 - Nov 2015 (7 years, 10 months)

As a Principal Technical Support Engineer, I Offer strategic technical support to assure the highest level of customer satisfaction, create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues . Participate in the creation and delivery of course material for advanced technical topics. Create content within the Knowledge Management System and Manage all severity and escalated complex customer issues including cross functional issues.

Education

MBA in Management of Information Technology

University of Leicester,

United Kingdom

2014 - 2016

(2 years)

Bachelor Degree, Faculty of Computer Science and Information System Information Systems Department

Mansoura University,

Egypt

1998 - 2002

(4 years)

Qualifications

Udacity

2021

https://confirm.udacity.com/Y43WNHYV

Udacity

2020

https://confirm.udacity.com/WCSKWLCV

IBM Organization

2018

This badge earner has a proven expertise to create business objects and variables, use gateways, process flows, and customize user interfaces (coaches), using IBM BPM. The badge earner has demonstrated advanced proficiency on topics such as organizing process assets into toolkits, managing variables & data flow, building a business data model, and building services & user input forms. https://www.youracclaim.com/badges/006e7d16-1252-4d05-84f3-7fde150c9a0c/public_url