Ma Yasmin S.

I have over 3 years experience in the Customer Service Industry and have handled clients in US, AU, and UK with tasks related to Product and General inquiries/Billing/Retention/Sales for chat, e-mail and voice, and have used different CRM tools for daily tasks. In addition, I am a well experienced Leisure and Corporate Travel Consultant in the World's Leading Travel Management Company based in Qatar and have handled Individual to group travel arrangements and Business travel requirements of Top Executives of the Corporate Clients I have handled. With the same company, I have spearheaded and hosted 3 Corporate Events and have joined the management in a bid/sales presentation with 2 prospective Corporate clients. I have used ERP, Microsoft Office applications, and GDS system to perform combination of Travel Consultant, administrative, and Sales & Marketing Tasks. I have an eye for details, reliable, trustworthy, can work under pressure and under minimum supervision. I am goal and results driven, and I constantly upgrade my skills and knowledge so I can continue to deliver excellent and up to date services and to ensure that I help you meet, if not exceed your business goals.