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$20 USD / hour
Flag of INDIA
hyderabad, india
$20 USD / hour
It's currently 11:37 PM here
Joined January 8, 2020
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Yaswanth M.

@myashu5050

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$20 USD / hour
Flag of INDIA
hyderabad, india
$20 USD / hour
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Technical Support

Hi this is Yaswanth. M i'm having 10 months experience in customer service and 2 years of experience as Technical Support and I have good communication skills. and i'm trained in CCNA 201-300 and MCSE (Windows Server 2012) and Linux.

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Experience

Technical Support Executive

Fin Infocom Pvt Ltd
Dec 2018 - Present
● Creating tickets on behalf of Clients and assign to Engineers as per the problem description. ● Follow up to Engineers to complete tickets via mails and calls. ● Arranging Conference calls if needed. ● Creating supported and management files (Creations of operators, Clients, SLA ext.) in CRMs. ● Acquired multiple product knowledge and soft-skills to avoid providing wrong information to engineers.

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