Profile cover photo
You're now following
Error following user.
This user does not allow users to follow them.
You are already following this user.
Your membership plan only allows 0 follows. Upgrade here.
Successfully unfollowed
Error unfollowing user.
You have successfully recommended
Error recommending user.
Something went wrong. Please refresh the page and try again.
Email successfully verified.
User Avatar
$2 USD / hour
Flag of INDIA
new delhi, india
$2 USD / hour
It's currently 3:32 PM here
Joined May 14, 2019
0 Recommendations

Nityanand H.

@Mr411979

0.0 (0 reviews)
0.0
0.0
0%
0%
$2 USD / hour
Flag of INDIA
new delhi, india
$2 USD / hour
N/A
Jobs Completed
N/A
On Budget
N/A
On Time
N/A
Repeat Hire Rate

17+ years in IT & ITES industry, MCST, ITIL, PRINCE 2 Practioner, ISO 31000 Risk Certified

A motivated self-starter with a clear focus on results and attention to detail. Graduate with 17 years of experience working in fast paced, high pressure situations while maintaining emphasis on delivery and client satisfaction. An effective leader, with excellent communication and analytical skills. Expertise: Service Delivery, IT Operations Management, Program and Project Management, Technology Risk Management, Technology Process Implementation, Re-Engineering, Refinement, Business Continuity Planning and Management, Crisis Management, Incident Problem, Change & Release Management.

Contact Nityanand H. about your job

Log in to discuss any details over chat.

Reviews

Changes saved
No reviews to see here!

Experience

Service Engineer Department Head

KABSON Computer Planet
Jul 2001 - Present
• Principal contact for the client in relation to escalation, finance, services and support. • Accountable to Outline and adhere KPI’s mentioned in the SOW in all Annual Maintenance Contracts. • Responsible for maximizing revenue by optimizing support services, minimizing returns, and managing Cost to Serve. • Manage team of Sr, Jr. Service Engineers & apprentices ensure 100% response and resolution of issues notified by customers.

Vice President - IT

Goldman Sachs
May 2013 - Jul 2017 (4 years, 2 months)
Operations Service Delivery and Risk Management Strategy and Solution Program and Project Management

Sr. Global Operations Specialist

Microsoft India Private Limited
Apr 2005 - Feb 2013 (7 years, 10 months)
Global Mission Control Operations Team was an integration of Real Time Monitoring, Event, Incident, Problem, Change and Release Management. Mission Control was globally centralized; regionally diverse 24/7 support resource. Centralized liaison with internal Microsoft groups and Outsourced Support Centers.

Education

B.Com

Karnatak University, India 1996 - 1999
(3 years)

Qualifications

Risk Management ISO 31000 Trained and Certified

2014

PRINCE 2 Foundation & Practioner

2013

ITIL Foundation version 3 trained and certified

2011

Contact Nityanand H. about your job

Log in to discuss any details over chat.

Verifications

Preferred Freelancer
Identity Verified
Payment Verified
Phone Verified
Email Verified
Facebook Connected
Previous User Next User
Invite sent successfully!
Thanks! We’ve emailed you a link to claim your free credit.
Something went wrong while sending your email. Please try again.
Registered Users Total Jobs Posted
Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)
Copyright © 2024 Freelancer Technology Pty Limited (ACN 142 189 759)
Loading preview
Permission granted for Geolocation.
Your login session has expired and you have been logged out. Please log in again.