Basic Knowledge in Create/Edit/Delete/Deploy Collections (both user and Device), Reports,
Task Sequences, Compliance Rules, Software Applications, Software Updates, Desktop
SCCM Policies, Antimalware Policies, Operating System Images and Bootable PXE
Environments
● Managing MDM related apps and Module, Single User and group delegation management.
● Basic Knowledge in Intune configuration settings and MS Business store Apps.
● Basic Knowledge in Azure PRT and PS scripts for Win 10 AzureAD Join .
● Well Managing OSD Wipe/Load and Inplace-Upgrade TS & WAAS Feature Update
deployment on SCCM Console.
● Managing ADGPO, AD Group, SCCM Assets\Compliance, Device Collection.
● Managing Device, Application, Patching Vulnerabilities and fix it.
● IBM RQ QA Testing for Monthly Patching and CLAB Testing for all windows OSD TS &
Application\Package, GPO and Patching deployment before EA and PROD implementation.
● Creating and Imaging the VDI’s both AD & SCCM Part.
● End user issues reporting and monitoring regards to Deployment and installations.
● Creating Distribution groups and Deploying MS Patches
● Knowledge in CM trace troubleshooting and configuration items while deployed
applications and patches get fails in downloading.,
● Knowledge in OSD related Task sequence issues, PXE error investigation and RCA.
Knowledge in Windows Server 2012 Domain, SCCM 2002 & 1809 environment.
architecture.
● Knowledge in VDI Citrix console registration for XA-Desktop configuration.
● UAT Testing and packing the applications and patches for PROD.
● Knowledge in creating and maintaining OU and Ou’s objectives in Management Server.
● Knowledge in AD objects and group membership’s and Group Hierarchy.
● Knowledge in Client Center configuration tool to fix SMS issues to end user computer.
● Knowledge in CCM Setup and Management point actions cycle.
● Remote support to End user to fix the runtime issues regards to deployment related issues.
● Knowledge in SNOW Incident management tool and Ticket handling reported by EU.
● Knowledge in Windows Firewall and Symantec Endpoint protection.
● Knowledge in SLA Adherence and improving the quality in ticket handling.
● KBA coordination, creating KB article & share with Stakeholders for future
reference.
● Able to learn\train the trainee’s in the team regards, company policies and
technologies which is going in current trend.