Ahmad G. Profile

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$8 USD / hour

shaikh zayed,

egypt

$8 USD / hour

It's currently 3:31 PM here

Joined January 2, 2009

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Ahmad G.

@lordgemy

0.0

(0 reviews)

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$8 USD / hour

shaikh zayed,

egypt

$8 USD / hour

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Data Analyst

Telecom expert with over 13 years in the telecom market applies data analysis and visualization to support making the right decisions to maintain world-class network KPIs/KQIs that guarantee top-level customer experience. Excels also in areas of organization optimization, resources dimensioning as well as process and ways of working enhancement.

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Portfolio

Project was during my Data analysis professional Nano degree with Udacity, it has included investigating dataset that includes information regarding patient appointments and how we could make use from such data to predict patients that may not show up for their appointments.

Project included data wrangling, cleaning and visualization using different Python libraries like Panda, Numpy, Matplotlib and seaborn

Predict patients that might not show for their appointment

Project aimed to detect and visualize of trend elements in terms of certain metrics, script detects and visualize(based on used BI Tool) the off trend metric compared to both fixed threshold as well as variable average, it was deployed on both SAP Sybase DB as well as Oracle and can be rolled out on any DB kind

Detection and visualization of worst performing elements

Predict patients that might not show for their appointment

Detection and visualization of worst performing elements

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Experience

Korek Telecom

Jan 2021 - Present

Mentored team of 7 local engineers delivering 24/7 KPIs Performance Monitoring function Demonstrated best practices on NMC transformation, 50% accomplishment Acted as principle RFPs assessor for UPM/UFM systems deployment Established PM function from scratch within NMC, team formation, tools introduction & process creation Improved detection efficiency and response time by 50% within first quarter Mastered central auditing on E2E Network KPIs, cross departments conflict resolution

Korek Telecom

Apr 2015 - Jan 2021 (5 years, 9 months)

Introduced E2E investigation function, including cross domains KPIs correlations Participated effectively in 1800 sites swap 2G/3G 2nd level KPIs acceptance Sorted out insisting KPIs degradation and traffic loss after swap, recovered 1 TB lost daily volume Deployed an in-house developed multi-vendor UPM tool cost saving around 300~400K USD Achieved 50% customer experience enhancement using correlation of KPIs & passive probe captures

Ericsson

Jul 2013 - Apr 2015 (1 year, 9 months)

Worked as customer SPOC for all related function concerns, interactions, escalations and enhancements Assured proper fulfillment of managed services contract KPIs & SLAs for the PM function within L1 Organization Founded E2E performance monitoring function, different network domains, multi-vendor Developed an in house multi-vendor UPM tool, solution saved around ~300K USD Supervised competence development program, 50% less escalated cases to L2