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$4 USD / hour
Flag of PHILIPPINES
$4 USD / hour
It's currently 12:52 AM here
Joined July 22, 2017
0 Recommendations

Loli Lyd A.

@lolilydgonzales

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$4 USD / hour
Flag of PHILIPPINES
$4 USD / hour
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Marketing Specialist/Credit Analyst/Admin/Teacher

Hi. I am Loli Lyd Gonzales Artiaga. I am a graduate of Bachelor of Science in Entrepreneurship. My recent job was with a government office here in the Philippines as a Customer Support and usual job was clerical and administrative. I've also worked as a Customer Service and Sales Representative for Business Process Outsourcing companies through providing immediate responses to client queries about products which were sold online. The job was to do an inbound or outbound call for the client, send and answer emails and also manage clients online accounts and orders. I am certain that with all these experiences, I am capable of helping you. I am hoping that I can be considered. If so, this is going to be my first online home-based job.

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Experience

Customer Support

Pag-Ibig Fund Naga
Sep 2015 - Sep 2017 (2 years)
This was an office- based job. Most of the work I did were clerical, administrative and customer support. The job role I had were to process loan applications, explained memberships details and account standing as well as explain the benefits for retirement and death claims.

Sales and Service Representative III

Convergys Services Philippines Inc.
Jul 2013 - Jul 2014 (1 year)
I worked as a Call Center Agent doing an outbound, inbound calls and as a chat/email support for a credit card company. We evaluated credit standing and qualify application.

Customer Service Representative

Sutherland Global Services
Jul 2010 - Oct 2011 (1 year, 3 months)
Received Inbound Calls, did Outbound calling and Chat/Email Support for an online bookstore

Education

Bachelor of Science in Entrepreneurship

University of Nueva Caceres, Philippines 2010 - 2015
(5 years)

Qualifications

Trainer's Methodology

Technical Education Skills and Development Authority
2018
National Certificate for Trainer's

Civil Service Professional

Civil Service Commission
2014

Licensed Professional Teacher

2017

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