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@ktarev
Member since July 5, 2017
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ktarev

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Native Peruvian - Spanish speaker. Personally engaged with the humanitarian idea, I have participated for 3 years in social Non-Profits Organization in various South American countries. I worked as Freelancer for a Non-Profit Organization aiming to study the socio-economic factors defining the recurrence of Tuberculosis in populations after natural disasters such as earthquakes and river floods. Afterwards, I worked for two years as a Red Cross Expositor in charge of isolated populations in the Amazonia region, tracking health-related endemic factors affecting their incidence of Spirillosis, Dengue and Zika. I came to Europe for a job opportunity in a big outsourcing Enterprise specialized in Technical Data entry and Customer Satisfaction Surveys.
$10 USD/hr
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Experience

Clinical trial Monitor

Sep 2017

Responsible for developing relationship with assigned clinical trial sites, ensuring they have information, tools and material needed to meet the objectives of the Study. Collect, compile, document and report site related data, ensuring sites are working according to protocol, SOP, good clinical practice and all regulatory requirements.

Customer Support Specialist with English and Spanish

May 2016 - Aug 2017 (1 year)

Telus International Europe EOOD, Sofia (Bulgaria) Represented online gaming company, worked independently and with limited supervision for two different products. ▪ Assisted users in Europe and all Latin American countries. ▪ Processed refunds, customer claims and suggestions. ▪ Investigated potential fraud cases and provided resolutions. ▪ Proactive communications to clients. ▪ Documented cases with precise information in real time.

Translator / Interpreter / Editor

Jan 2011 - Apr 2016 (5 years)

Translator/Interpreter. Translation of documents, processing visa applications. Proof writing

Education

Magister in Human Medicine

2012 - 2018 (6 years)

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