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Help Desk Engineer End User Support ExpertJul 2012
I am working as a Help Desk engineer, End User Support Expert. I over IT support to users through telephone, remotely.
Bachelor degree in Business Information Technology2006 - 2010 (4 years)
Cisco IT Essentials (2012)Tumba College of Techology
IT Essentials is about hardware and software. I was well trained in networking too.
CCNA (2009)Kigali Institute of Science and Technology
Cisco Certified Network Associate.