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tanuku, india
It's currently 6:26 PM here
Joined March 31, 2013
0 Recommendations
Lakshmi Subbarao K.
@kalas143
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tanuku, india
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Aspiring Freelancer to get Better
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Experience
Enterprise Business and Application Analyst
Mar 2017 - Present
Operational Support
Intune Support - Technical Support
Azure AD Management
Report Analysis
Customer Satisfaction
Escalation Management
Incident Management
Network Support Engineer
Jan 2015 - Feb 2017 (2 years, 1 month)
Assist employees on IT Issues (Laptop, Desktop, and Network)
Manage a team of 13 members across India
Maintain Assets
Configure laptops, Desktops, and Network devices
Procuring, Installing, and Decommissioning of Hardware and Software
Desktop Support Engineer
Sep 2013 - Jan 2015 (1 year, 4 months)
Desktop Support
Troubleshoot OS issues
Troubleshoot Hardware/Network issues
Maintain Assets
Education
Master of Computer Applications
(3 years)
Bachelor of Computer Science
(3 years)
Qualifications
Best Employee of the Quarter
NTT Data Services
2017
I've been recognized as Employee of the Quarter because I had created a Knowledgebase for the team to refer about the work we do.
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