Jo-Anne D. Profile

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$7 USD / hour

marikina city,

philippines

$7 USD / hour

It's currently 2:44 PM here

Joined October 20, 2016

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Jo-Anne D.

@joie7

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(0 reviews)

0.0

$7 USD / hour

marikina city,

philippines

$7 USD / hour

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Customer Service Reperesentative

I have over 8 years work experience in sales and customer service field. I am an independent, reliable and adaptable individual. I am highly organized and eager to learn new things to enhance the skills and knowledge that I have acquired since I started working. I value work ethic as much as my clients and I invest so much time and effort to the task given to me because I aim to be an asset to the business/company.

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Experience

Osmio Water and Water Filtershop

Sep 2018 - May 2019 (8 months, 1 day)

• List products, updates description and alter prices on the website if necessary • Process orders for the following online market: Ebay, Amazon, Osmio and WFS websites • Contact suppliers and couriers for specific order and shipment • Provides service to customers via phone, email and chat.

Green Engineering

May 2014 - Sep 2018 (4 years, 4 months)

• Sets and verifies the appointment schedule by making follow-up calls • Explains the benefits of the product to clients and answers their queries • Promotes the product by establishing rapport to customers and enabling them to set an appointment with consultants • Answers customers' enquiries via phone and email

Acquire Asia Pacific

Apr 2012 - Apr 2013 (1 year)

• Receives escalated calls and pacifies irate customers • Identifies the problem and address issues to management if it’s beyond my work scope • Responds to customers’ inquiries via telephone and email. • Assists clients (walkthrough) DODO Webpage for accounts and product enquiry. • Recommends potential products or services to existing and new clients by gathering feedback analyzing them