Joel C. Profile

0.0

(0 reviews)

You're now following

Error following user.

This user does not allow users to follow them.

You are already following this user.

Your membership plan only allows 0 follows. Upgrade here.

Successfully unfollowed

Error unfollowing user.

You have successfully recommended

Error recommending user.

Something went wrong. Please refresh the page and try again.

Email successfully verified.

$5 USD / hour

bagocity,

philippines

$5 USD / hour

It's currently 5:55 AM here

Joined March 16, 2021

1 Recommendation

Joel C.

@joel32catalbas

0.0

(0 reviews)

0.0

$5 USD / hour

bagocity,

philippines

$5 USD / hour

N/A

Jobs Completed

N/A

On Budget

N/A

On Time

N/A

Repeat Hire Rate

Computer Engineer

Hello Good day, Owner of J-TEC COMMUNICATION CALL CENTER The first call center at Bago City, Negros Occidental, Philippines. It started with a few agents but known to be performing that made the company grow within a short period of time. A highly experienced and passionate Call Center Owner with a diverse background in staff and project management. Driven to manage costs and establish strong relationships. Superior abilities in Account Management, Client Services, Operations, and Customer Service Management. I have a team of representatives that you can hire immediately, they're a team that are experienced in handling customers, and trained to work under pressure. Hoping to receive a response, Skype: [login to view URL]

See all Data Entry Clerks in Philippines

Contact Joel C. about your job

Portfolio

PORFOLIO ITEM DESCRIPTION: an outstanding outbound call center with major achievement in a short period of time. The first call center in Bago City, Negros Occidental, Philippines who got the top performing agents. A tested, proven and certified call center who developed agent's skills and abilities in handling customers and in getting sales. The clients trusted us with the highest number of headcounts in 7 different accounts. J-TEC Management together with our team, ITs and Officers, lead the company with flying colors. We received awards as the TOP PERFORMING SITE and SITE WITH HIGHEST NUMBER OF SALES. Our team together with the agents currently shows our hard work and dedication as the top site again.

J-TEC COMMUNICATION OUTBOUND CALL CENTER

Reviews

Changes saved

No reviews to see here!

Experience

J-tec Communications

Mar 2020 - Mar 2021 (1 year)

•Providing service to clients that in need of Representatives.

Teleperformance

Nov 2012 - May 2019 (6 years, 6 months)

•Troubleshoot workstation problems and technical issues •Develop and lead improvements or solution to work process and tools •Engage in software development discussion to create user friendly environment to agents •Engage in hardware development discussion to improve workstations

Teletech

Apr 2009 - Jul 2012 (3 years, 3 months)

•Customer interactions, giving friendly and polite service to ensure customer satisfaction •Memorize company products and services to be able to answer questions efficiently •Able to collect customer data such as names, address, and phone numbers to enter into various customer service •Able to setup laptop, personal computer, headphones, microphones, and any other chat services to converse with clients •Trained new employees in customer service scripts recitation, data entry practices