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Flag of UNITED STATES
cameron park, united states
It's currently 2:41 AM here
Joined October 8, 2016
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Irra V.

@ivillanueva01

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Flag of UNITED STATES
cameron park, united states
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Technical Support and IT

I'm working as a Technical Support in a software company located in El Dorado Hills, CA. I can help you solve issues related to your computers and servers. Please feel free to contact me if you have any questions.

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Experience

Technical Support

Intellaegis
Jan 2016 - Present
I am currently working at Intellaegis in El Dorado Hills, CA. I provide answers to clients by identifying the issue, researching answers and guiding clients through corrective steps. I participate in development of client training programs by identifying learning issues and recommending instructional language. I also update my knowledge by participating in educational opportunities and maintaining personal networks.

Account Manager

American Recovery Service
Mar 2014 - Jan 2016 (1 year, 10 months)
Organization, Typing, Data Entry Skills, Attention to Detail, Confidentiality, Thoroughness, Decision Making, Independence, Analyzing Information , Results Driven, Energy Level.

Education

Information Technology

Sacramento City College, United States 2014 - 2016
(2 years)

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Certifications

us_eng_1.png US English 1 85%
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