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Flag of UNITED STATES
It's currently 6:47 AM here
Joined November 2, 2016
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Gail C.

@gaillani

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Flag of UNITED STATES
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Female Voice Over (American Accent), IVR Prompts

For the last 15 years, I have been recording 1-800 Customer Service messages for a large Seattle Retailer's Customer Care Centers. When I was an Instructional Designer/Education Specialist for the company (10 of my 33 years there) I narrated multiple e-learns. These recording were heard by thousands of customers. In addition to the Customer Care recordings, I narrated internal employee recordings (70,000 plus employees) including phone tree prompts for HR, Benefits, Payroll, Scheduling, etc. I have recently narrated and produced two audio-books while working on a third and fourth for Amazon in addition to voice prompts and video narrations for freelance work. I am now looking to get into voice full time.

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Experience

Audio-book Narration and Production

ACX (Audiobook Creation Exchange)
Aug 2016 - Present
I recently narrated and produced two audio-books (one fiction, one non-fiction) and am currently working on a third (fiction) - all will be available on Audible.com, Amazon and I-Tunes.

Instructional Designer/Education Specialist/Trainer/Misc.

Nordstrom
For the last three years my role was as an Instructional Designer which encompassed creating training materials for the Buying Offices which included e-learns which I narrated.

Voice - Internal Messaging for Employees

Nordstrom
Jul 2002 - Jul 2016 (14 years)
Internal messaging including phone trees, meeting prompts, scheduling directives, etc. heard by thousands of employees (company had 70,000 employees).

Education

Psychology

University of Hawaii at Manoa, United States 1974 - 1978
(4 years)

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Certifications

us_eng_1.png US English 1 100%

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