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valencia, venezuela
It's currently 12:31 AM here
Joined March 1, 2017
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Michelle C.
@chelcastillo155
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valencia, venezuela
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Specialist in Data Entry and Web Research
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Experience
Financial Business Analyst
May 2018 - Present
-Researching, identifying and evaluating the markets and the business environment in which they work
-Understand the client's profile, the customer's business, and the research process, the details technical aspects of certain products or industrial fields
-Prepare research reports for potential suppliers, competitors, consumers, etc.
-Provide financial and market reports for specific sectors
Customer Support Representative, Samsung Spain Account
Jun 2017 - Apr 2018 (10 months, 1 day)
Provide a professional and efficient customer service funtion for client projects in line with client contractual agreements
Answer all general enquires from all levels of Samsung customers
Register and retrieve information into local CRM system.
Remote Solutions / Back office activities / Remote Management
Lead generation activities / Content creation
Education
Licenciada en Ciencias Gerenciales, Mención Logistica
(4 years)
Diplomada en Administracion Aduanera
(2 years)
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